Atour S Hotel Reviews
Atour S Hotel
No.9289 Binhe Avenue (Binhe Shidai Building), Futian District, Shenzhen, Guangdong, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Atour S Hotel Guest Reviews
4.8/5
Excellent
6187 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(6187)
Positive reviews(6125)
Reviews with photos/video(438)
Easy to get around(384)
Delicious breakfast(383)
Friendly front desk staff(342)
Large rooms(217)
Convenient for shopping(174)
Close to metro(164)
Stayed multiple times(48)
Nice elevator(44)
Negative reviews(62)
DannyTheBest
Superior Double Room
Stayed in Jun 2024
Travel with friends
33 review
Outstanding
Posted on Jun 2, 2024
Amazing hotel but the hygenie is not that gd need improvement, frontdesk a bit messy
Gd service
Response from Property: Dear guest, Atour is a hotel that you will fall in love with once you stay there. We at Atour have always been adhering to the value of user first and solving your problems efficiently. Our vision is to become a hotel for people "on the road" A way of life. We always put our users first, and getting your recognition is our greatest support. It is our honor to be able to serve you. We are very much looking forward to your next stay. Atour is blooming all over the country. I believe that Atour will accompany you throughout your journey.
Guest User
Executive Double Room
Stayed in Aug 2024
Family
4 review
Outstanding
Posted on Aug 11, 2024
Nice 👍 environment and convenient to Kkone
Wai Hung
Executive Double Room
Stayed in Aug 2024
Family
4 review
Great
Posted on Aug 25, 2024
Having some troubles with the iro in room TV broadcasting in which live tv broadcasting kept looping itself. Tried many channels and it’s the same. Very annoying.
Breakfast is also not up to quality although it’s was a gift from trip.com. I would not pay for it.
H0235050
Superior Double Room
Stayed in Jul 2024
Couples
27 review
Outstanding
Posted on Sep 16, 2024
The hotel is attached next to the shoppping mall, very convenient location, good service & spacious room too
Kelvy Kelly Grace
Executive Room (2 beds)
Stayed in Jan 2024
Travel with friends
2 review
Outstanding
Posted on Jan 16, 2024
1st step in, there is an amazing smell in a design lobby. Friendly, helpful & wonderful services from the concierge team. The team have provided us good information on all the necessary details we need to know.
After we checked into the room, it has given us another wow experiences such as spacious room, great toilet & shower room segregation and the super comfy bed & pillow.
The laundry room has provided sufficient washing machine and dryer. The hotel assistant was very attentive and helpful.
Kudos to 晓旭. He was very friendly, helpful and informative. He had introduced the A'tour branding and membership with complementary our breakfast and supper to us.
We will be back!!! Definately will recommend to others!!!
Response from Property: In a perfect journey, there is always unexpected warmth and touch. We are happy to provide warm and thoughtful service to every guest. Your satisfaction is our biggest driving force for progress. No matter how much we do, it is worth it. We believe that guests are family members, so that every trip you take will make you feel like you are home. The care, thoughtfulness, care and warmth of your family members are all The most sincere gift that every Duo'er gives to you. Atour is a humanistic hotel with the theme of reading and humanistic photography. You should feel the cultural and artistic atmosphere that is different from other hotels. We hope to meet you again!
Guest User
Superior Double Room
Stayed in Jul 2024
Couples
1 review
Outstanding
Posted on Jul 17, 2024
It is a very nice experience on staying on this particular hotel. The hotel staff are very friendly
Min
Executive Double Room
Stayed in Jul 2024
Solo travelers
2 review
Outstanding
Posted on Jul 8, 2024
The best hotels , I stay here already 3times . Every time when come Shenzhen, must stay here , the best hotels 👍🏻👍🏻👍🏻👍🏻👏🏻
Guest User
Superior Double Room
Stayed in Jun 2024
Couples
1 review
Posted on Jun 24, 2024
The location is perfect with a large shopping mall and metro just right next to the hotel. The service of hotel staff was good too but it was too hard-sell. They kept on asking for joining membership and even personal contact.
Besides, the first room we got was very smelly with a strong smoke smell. The hotel was good and helped to change another which was okay.
Response from Property: Hello dear guests! ! We are very sorry for causing you a bad perception. It means that we have many things that we have not done well. Thank you for your valuable suggestions for us to improve. We will also strive to do our best and live up to your trust in us. We look forward to meeting you again in the near future and providing you with better services. Duoer wishes you a happy life! ! !
Guest User
Executive Family Friendly Room (Double bed)
Stayed in May 2024
Family
1 review
Amazing
Posted on May 26, 2024
Good :)
Chingching Lao
Executive Room (2 beds)
Stayed in May 2024
Couples
6 review
Very Good
Posted on Jun 1, 2024
First time staying at a local brand hotel. Location is AWESOME while there are some minor defects (hardware) of the hotel. People are nice there.
FREE congee for late night snacks is GREAT like comfort food.
Worth the bucks paid.
PangEllen
Superior Double Room
Stayed in Jun 2024
Business travelers
3 review
Great
Posted on Jun 10, 2024
Great amenities and the bedding is very comfortable! Like the interior design very much!
Guest User
Executive Double Room
Stayed in Sep 2024
Couples
2 review
Very Good
Posted on Sep 16, 2024
Location is very good and with a lot of food to choice.
Robinson
Executive Room (2 beds)
Stayed in Mar 2024
Couples
3 review
Outstanding
Posted on Mar 23, 2024
Very good, modern design. Hotel had all the amenities. Room was very clean and no smoke smell. Staff were helpful. Great hotel in Shenzhen to stay!
harriet chow
Superior Double Room
Stayed in Feb 2024
Solo travelers
16 review
Outstanding
Posted on Feb 25, 2024
Fantastic stay for a night. Will definitely come back for great service and great wifi. Great everything :)
Sum Yu
Superior Double Room
Stayed in Feb 2024
Booked for others
9 review
Very Good
Posted on Apr 8, 2024
Convenient location and decent room size for its price. Would book again next time going there.