ECHARM PLUS Hotel (Shenzhen Futian Convention and Exhibition Center) Reviews
ECHARM PLUS Hotel (Shenzhen Futian Convention and Exhibition Center)
Tongxin Building (South Gate), No. 5020 Binhe Avenue, Shenzhen, ChinaView Hotel Details
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ECHARM PLUS Hotel (Shenzhen Futian Convention and Exhibition Center) Guest Reviews
4.5/5
Good
3100 review
Verified reviewsLocation4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All Reviews(3100)
Positive reviews(3035)
Reviews with photos/video(514)
Classy environment(219)
Friendly front desk staff(219)
Delicious breakfast(174)
Large rooms(125)
Perfect for business trips(50)
Close to metro(50)
Stayed multiple times(25)
Negative reviews(65)
Anonymous User
Guestroom (Double bed room)
Stayed in Jun 2024
Couples
5 review
Amazing
Posted on Jul 3, 2024
Loving and quiet hotel located the busy district of futian. Very convenient to get to many places. Good hospitality, rooms are also very clean.
Response from Property: It can be seen that I am very satisfied with the kiss~ It's just that this score is a little not very beautiful, thank you very much for your support to Shang'er, don't be stingy with the little star next time~ See you next time!
Sa T.
Cozy Queen Room
Stayed in May 2024
Business travelers
1 review
Outstanding
Posted on May 6, 2024
Nice hotel, nice staff. Good for local and foreigner. Thank you for your support!
Response from Property: Some people will always be engraved in their memory. Even if they forget his voice, his smile, and his face, the feeling every time they think of him will never change. And you are a memory of Xiao Shang. We met in Shenzhen. I am very happy that Xiao Shang and you can get along so harmoniously and perfectly. I am very happy to meet you!
Guest User
Guestroom (2 beds)
Stayed in Apr 2024
Family
2 review
Very Good
Posted on Apr 6, 2024
The kids and I only stayed with the hotel for a night and the hotel met our needs. The location is convenient and we enjoyed a free movie before check out.
Response from Property: Dear, there are countless sceneries along the way. It is a great honor for PLUS to have you stop for us. I am even more delighted to see your favorable comments. Your favorable comments give us the motivation to make progress. PLUS will definitely work hard to provide more meticulous services and give you a more perfect experience next time. I look forward to your five-star favorable comments next time.
泰國之旅
Guestroom (Double bed)
Stayed in Jun 2024
Solo travelers
2 review
Outstanding
Posted on Jun 20, 2024
Ok good good
Response from Property: A good word expresses the love for Yishang's simplicity but not simplicity. It is our greatest joy that our service has been recognized by our relatives, and we will have a pleasant encounter next time hahaha
Jiaaa12
Family Room
Stayed in Nov 2023
Friends
1 review
Amazing
Posted on Nov 20, 2023
The hotel bed was really comfortable and they will top up room amenities daily. At the lobby, there is water/small snacks provided with hairbands,clips and even sanitisation wipes. Breakfast was simple but okay. You can always order in food from apps. The hotel was in a more quiet area but overall we had a good rest there.
6/11
Response from Property: It seems that the kiss is still very satisfactory, but Shang'er is still a little sad. If the kiss next time is still so satisfactory, can you not be stingy with your little star? Hehe~ Let's see you next time~
Raichu King
Guestroom (2 beds)
Stayed in Dec 2023
Family
4 review
Great
Posted on Dec 13, 2023
Room is clean and spacious.
Frontline staff, 小黄is very helpful and service is good.
Response from Property: It seems that the kiss is still very satisfactory, but Shang'er is still a little sad. If the kiss next time is still so satisfactory, can you not be stingy with your little star? Hehe~ Let's see you next time~
J** H**
Family Room
Stayed in Nov 2023
Family
8 review
Great
Posted on Nov 16, 2023
Room condition is good. Comfortable to stay.
But the hotel is a bit far from the Gangxia Metro station.
Hotel receptionist is not very helpful when a foreigner has questions to ask, even if I speak fluent mandarin.
Overall it’s good.
Response from Property: Dear, first of all, thank you very much for choosing Yishang PLUS in the vast hotel is our honor. We are very sorry for not making you satisfied. We value the check-in experience of every guest. As for the geographical location, Shanger suggests that it is also very convenient to call a taxi on the APP in advance or take a taxi at the door of the hotel. There is a taxi every three minutes ~ Dear, in response to your feedback, we have notified the relevant departments to check and rectify. Shanger is looking forward to meeting you and your family and friends again and giving you a different stay experience. Thank you again for your comments, I wish you every day happy and prosperous!
ShirḺγꪀ Ťαꪀ
Suite
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on Apr 12, 2024
The hotel room was clean and had good service. The staff was nice and friendly. Allowed us to extend the check out time. Satisfied 👍🏻👍🏻👍🏻👍🏻👍🏻⭐⭐⭐⭐⭐ 😃
Response from Property: As long as you live comfortably, live satisfied, it is the greatest happiness and satisfaction for PLUS, thank you for your satisfaction and likes, PLUS's friends are looking forward to your frequent return to see it
Guest User
Guestroom (Twin bed room)
Stayed in Apr 2024
Family
1 review
Very Good
Posted on Apr 7, 2024
Nice hotel, just a short walk from MTR. Reception staff were very friendly and even though they do not speak English, we were able to communicate well though translation apps. Room was spacious and clean. Didn’t have food from the restaurant, so cannot comment. The gym is very basic and small, but we were not focusing on working out during our stay. There is a very convenient laundry room where you can wash, dry and iron your clothes. Saves taking a load of dirty washing home! I would recommend this hotel if you are keen to explore Shenzhen, Hong Kong or other nearby provinces.
Response from Property: Thank you very much for your review, we will definitely solve the problems you find and no longer bother our guests, we look forward to seeing you again!
Guest User
Cozy Queen Room
Stayed in Mar 2024
Friends
3 review
Posted on Apr 7, 2024
The hotel is quite new but quite small space . Overall the staff is ok and room is also clean
Response from Property: Dear, there are countless scenery on the road. It is a great honor for you to stop for us. I am even more happy when I see your praise. Your praise gives us the motivation to make progress. PLUS will definitely work hard. We will make our service more meticulous and give you a more perfect experience next time. We look forward to your five-star praise next time.
Guest User
Family Room
Stayed in Aug 2023
Family
8 review
Great
Posted on Aug 26, 2023
It's a 10 minute walk from Gangxia MTR station. The hotel is new and clean but there are signs of use. The staff were nice. Overall, it's quite fair for its price point.
Muhammad
Cozy Queen Room
Stayed in Feb 2024
Family
2 review
Posted on Feb 14, 2024
One of the worth hotel to stay with family especially kids . They even won’t give you extra bed nor blankets.
Response from Property: Dear guest: Hello! Thank you for your review! First of all, Shang'er is very happy that you can choose our Yishang plus hotel. We're sorry to have brought you a bad experience, we sincerely apologize. We value every guest's stay experience. In response to your feedback, we have notified the relevant departments to carry out inspection and rectification. Since the hotel is full during the Spring Festival, all extra beds and quilts have been added. If you have special needs next time, you can Please make a note when booking and the hotel will help you make arrangements in advance. Shang'er looks forward to seeing you, family and friends again and giving you a different stay experience. Thank you again for your review. I wish you happiness every day and a prosperous career!
dreydrey.au
Cozy Queen Room
Stayed in Mar 2024
Couples
8 review
Outstanding
Posted on Mar 17, 2024
friendly staff. Clean room. Nice location. We have stayed here for few times already.
Response from Property: I went to work today, I was in a very good mood, the birds called, the flowers bloomed, and the sun came out, it turned out that your five-star praise came, thank you very much for your five-star praise, looking forward to your next stay, I wish you a happy trip!
xplorex
Family Room
Stayed in Jul 2023
Friends
13 review
Great
Posted on Jul 15, 2023
Stay here for 1 night as our extend trip, location is good, nearby lot local food n shop to explore.
Staffs are friendly, room size is acceptable for the family room type.
The weather is extremely hot during this July in Shenzhen.
Overall experience is good and worth the price.
Response from Property: It seems that the guest officer is still very satisfied with his stay, but Shang Er is still a little unhappy. If the guest officer is still so satisfied next time, can you click all five stars? Hee hee~ I look forward to seeing you again!
Guest User
Guestroom (Twin bed room)
Stayed in Dec 2023
Family
3 review
Posted on Dec 29, 2023
Hygiene is bad and there is cockroach during our stay. The bathroom area has no privacy, not convenient to take shower.