Vienna Hotel (Shenzhen Longhua Yicheng Center)

Vienna Hotel (Shenzhen Longhua Yicheng Center) Reviews

Vienna Hotel (Shenzhen Longhua Yicheng Center)

No.860 Meilong Avenue, Shenzhen, ChinaView Hotel Details
Vienna Hotel (Shenzhen Longhua Yicheng Center)
Vienna Hotel (Shenzhen Longhua Yicheng Center)Vienna Hotel (Shenzhen Longhua Yicheng Center)Vienna Hotel (Shenzhen Longhua Yicheng Center)
Check available rooms for your travel dates
We Price Match
1 night

Vienna Hotel (Shenzhen Longhua Yicheng Center) Guest Reviews

4.6/5
Very Good
462 review
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.6
Filter by:
Sort by:
All Reviews(462)
Positive reviews(448)
Reviews with photos/video(149)
Classy environment(40)
Friendly front desk staff(34)
Convenient for shopping(19)
Near shopping area(15)
Many dining options(12)
Would stay again(10)
Many amenities(10)
Convenient parking(7)
Negative reviews(14)
Guest User
Deluxe Room (Double bed)
Stayed in Mar 2024
Family
4 review
4.2/5
Very Good
Posted on Apr 2, 2024
good services, clean, convenience, fair price and good location.
Guest User
Standard Room (Double bed)
Stayed in Jul 2024
Friends
5 review
5.0/5
Outstanding
Posted on Jul 5, 2024
The bed is very soft and big, and I slept very comfortably. There is scented tea in the lobby. The weather is hot and it is just right. The front desk also upgraded the room with window for free. The service attitude is very good. Recommended
Original TextTranslated by Google
Response from Property: We are very pleased to thank you for your warm compliments on our hotel. We are committed to providing excellent service and a comfortable accommodation experience for every guest. We are proud to see that you are satisfied with our services and facilities. We will continue to work hard to provide you with first-class hotel services.
Guest User
Deluxe Room (Double bed)
Stayed in Jul 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jul 3, 2024
Satisfied, clean, quiet, first time staying in this hotel, quite satisfied, the front desk service attitude is also very good, enthusiastic,
Original TextTranslated by Google
Response from Property: Just like it, Vienna will always be your home. Love you! Welcome to come home often! Come often!
Anonymous User
Standard Room (2 beds)
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 26, 2024
The room is clean and hygienic. It's great to take photos in the room when you come here on business. The front desk service is friendly and there are sweet snacks. I recommend it
Original TextTranslated by Google
Response from Property: We are very glad that you had a pleasant stay in our hotel. Your satisfaction and good comments are our greatest pride. We will take your suggestions and feedback as an important reference to improve service quality and facilities. Thank you for your support and enthusiasm, and hope to serve you again!
Anonymous User
Deluxe Room (Double bed)
Stayed in Jun 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jun 26, 2024
The hotel room is quite cozy, the space is quite large, the air conditioning is sufficient, there are different free sweet drinks every night, parking is also convenient, cost-effective, stayed for two days, overall it was a pleasant stay, I will continue to choose here if I have the chance
Original TextTranslated by Google
Response from Property: We are very pleased to thank you for your warm compliments on our hotel. We are committed to providing excellent service and a comfortable accommodation experience for every guest. We are proud to see that you are satisfied with our services and facilities. We will continue to work hard to provide you with first-class hotel services.
Guest User
Standard Room (Double bed)
Stayed in Jun 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jun 25, 2024
The room is clean and sanitary, the location is good, I am really afraid of heat, the air conditioning is also powerful. And opposite is Yifang Tiandi, it is very convenient to eat and go shopping, it is very convenient to meet friends across the street after finishing work, I will come again next time.
Original TextTranslated by Google
Response from Property: Just like it, Vienna will always be your home. Love you! Welcome to come home often! Come often!
Guest User
Deluxe Room (Double bed)
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 25, 2024
I booked this Vienna Hotel when I was on a business trip to Longhua. The stay experience far exceeded my expectations. The room was spacious and bright, the bed was soft, the room was very clean, and the front desk staff checked in quickly and efficiently. Next to the hotel is Yifang Tiandi, and the surrounding dining, shopping, and entertainment facilities are very complete. Overall, this hotel is very good in terms of environment, service, facilities, and safety.
Original TextTranslated by Google
Response from Property: Just like it, Vienna will always be your home. Love you! Welcome to come home often! Come often!
May
Standard Room (Double bed)
Stayed in Jun 2024
Family
12 review
2.2/5
Posted on Jun 24, 2024
The first time I stayed in the worst hotel in Shenzhen! Room equipment: The air conditioner is weak and very hot, the room is dark, and the door lock is broken! I asked to change rooms and was transferred to the second room. The air conditioner was still weak! Toilet hygiene: The toilet floor is very dirty, full of hair and dirt! The carpet is full of dirt! There are cigarette butts at the door of the room! I could only add ¥50 to transfer to a higher-end room, but the result was the same "bad"!!! The toilet suddenly got clogged this morning! I have to notify the staff again! Guests in the hotel lobby keep smoking, the air conditioner is weak and the air is dirty! The front desk staff still didn't stop them, so it can't be called a hotel! Do not recommend staying at this place! ! !
Original TextTranslated by Google
Response from Property: Dear guest, We deeply regret and apologize for your unpleasant experience during your stay in our hotel. If you have any questions during your stay, you can call the front desk number "0" or the duty manager's number, and we will do our best to solve them for you. Your valuable opinions are very important to us. We will take your feedback seriously and take necessary measures to avoid similar situations from happening again. Once again, we sincerely apologize for your stay and hope that you can give us a chance to correct our mistakes and provide you with better service and stay experience. All the staff of Vienna One City Center Hotel are looking forward to your visit!
Guest User
Deluxe Room (Double bed)
Stayed in Jun 2024
Friends
2 review
5.0/5
Outstanding
Posted on Jun 18, 2024
I stayed at this hotel last time. I booked it this time. It's still as comfortable as before. The auntie is also very polite and greets everyone when she sees them. There is also sweet soup in the evening. The girl at the front desk is also very polite and considerate.
Original TextTranslated by Google
Response from Property: Thank you for your good review of our hotel. We are very happy to provide you with a comfortable stay.
Anonymous User
Standard Room (Double bed)
Stayed in Jun 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jun 18, 2024
The room is clean and hygienic. The pillows are very comfortable. The front desk Xiaomin is very friendly and the parking is convenient. Recommended
Original TextTranslated by Google
Response from Property: Wow! You gave us a five-star rating, thank you so much! We must cherish your affirmation and treat your evaluation as if it were our own appearance! Your satisfaction is the best proof of our appearance!
Guest User
Standard Room (Double bed)
Stayed in Jun 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Jun 19, 2024
The hotel service is very good, cost-effective, clean and sanitary. Thumbs up, it is worth staying.
Original TextTranslated by Google
Response from Property: We are very glad that you had a pleasant stay in our hotel. Your satisfaction and good comments are our greatest pride. We will take your suggestions and feedback as an important reference to improve service quality and facilities. Thank you for your support and enthusiasm, and hope to serve you again!
Guest User
Deluxe Room (Double bed)
Stayed in Jun 2024
Other
2 review
5.0/5
Outstanding
Posted on Jun 18, 2024
The service provided by the lady at the front desk was very good. There is a shopping mall opposite, so shopping is quite convenient. The service attitude of the hotel's front desk is quite good. I will come again.
Original TextTranslated by Google
Response from Property: Thank you for your good review of our hotel. We are very happy to provide you with a comfortable stay.
Anonymous User
Standard Room (Double bed)
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 15, 2024
A very satisfying stay. The service was warm and thoughtful. The room was upgraded for me. There was also sweet soup in the evening. I felt the enthusiasm of the people of Shenzhen.
Original TextTranslated by Google
Response from Property: We are very pleased to thank you for your warm compliments on our hotel. We are committed to providing excellent service and a comfortable accommodation experience for every guest. We are proud to see that you are satisfied with our services and facilities. We will continue to work hard to provide you with first-class hotel services.
carmen
Standard Room (Double bed)
Stayed in Jun 2024
Business travelers
2 review
4.5/5
Great
Posted on Jun 14, 2024
Since the check-in time was very late, the front desk took the initiative to help upgrade the room for free. We booked 3 rooms and all of them were upgraded. They also provided valet parking. This service is really good for this price.
Original TextTranslated by Google
Response from Property: We are very pleased to thank you for your warm compliments on our hotel. We are committed to providing excellent service and a comfortable accommodation experience for every guest. We are proud to see that you are satisfied with our services and facilities. We will continue to work hard to provide you with first-class hotel services.
Cathy Casper
Deluxe Room (2 beds)
Stayed in Jun 2024
Family
11 review
5.0/5
Outstanding
Posted on Jun 11, 2024
The hotel is located in Area D of Yifantiandi, just across the street, which is very convenient. The room was large and very clean. At night, the streets are full of hawker stalls. There are many kinds of choices, the prices are cheap and delicious, you can take them to your hotel room and enjoy them. Finally, I would like to thank the lady at the front desk for her attentive service. When she saw my children waiting for the car in the hotel lobby, she asked if there was any water to drink, so she took the initiative to hand them two bottles of water. Thank you very much to her.
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna Hotel Longhua Yicheng Center. We now provide free check-in, zero waiting, storage, taxi and wake-up services, hoping to provide you with the best check-in experience. Thank you again for your love for Vienna Hotel Longhua Yicheng Center. Xiao Wei looks forward to you coming home often to check if I am slacking off!