Vienna International Hotel (Shenzhen Buji Dafen Metro Station) Guest Reviews
4.6/5
Very Good
1219 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1219)
Positive reviews(1179)
Reviews with photos/video(129)
Convenient parking(90)
Classy environment(83)
Friendly front desk staff(81)
Average sound insulation(29)
Delicious breakfast(24)
Stayed multiple times(10)
Close to metro(9)
Tasty coffee(7)
Negative reviews(40)
Guest User
Deluxe Room (2 beds)
Stayed in Jul 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Aug 20, 2024
I stayed at the hotel Vienna dafen and found it to be excellent. The staff do everything I can to help one just had the number 020 and the second was called Darcy. They were truly remarkably friendly and helped to make it a perfect stay.
Response from Property: 尊敬的賓客: 您好! 感謝您 5 分的點評哦! 每個城市總會有讓人惦念的理由, 每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望維也納布吉大芬地鐵站店會是您回憶裏最温馨最獨特的那個!
Guest User
Deluxe Double Room
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 26, 2023
very good
Response from Property: 您好!有點按捺不住內心的小高興,您簡單的文字,賦予了對小維的肯定以及認可,您的每一步每一餐每一宿都讓小維牽掛,酒店會持續改進,為求給每位客人帶來更高品質的體驗,小維也會持續努力,希望下次您更加滿意!
Anonymous User
Standard Single Room
Stayed in Apr 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on May 11, 2024
The hotel service attitude is very good. The guy with work number 022 explained very patiently. The hotel is very clean.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your affirmation. In order to provide you with a more meticulous and thoughtful service experience, you who pursue excellence will feel as comfortable and convenient as at home even when traveling. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!
Shisulanren
Standard Single Room
Stayed in Mar 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 7, 2024
003 The lady is very pretty and the service attitude is very good. The hotel environment is also very good. Parking is convenient. It is right at the door. Parking is free. Enter the license plate at the front desk without paying. The price is also acceptable. I have stayed here many times. There is also free coffee and juice in the lobby.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your affirmation. In order to provide you with a more meticulous and thoughtful service experience, you who pursue excellence will feel as comfortable and convenient as at home even when traveling. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!
aineyshaw
Superior Room (2 beds)
Stayed in Jan 2024
Family
9 review
3.5/5
Posted on Feb 26, 2024
The hotel has a good location, not far from Dafen Oil Painting Village and Qiushui Mountain. Eat too much.
The payment was for a room rate that included breakfast, but there was no buffet breakfast, but a simple packed meal (including milk, biscuits, and ham sausage each). The front desk explained that the chef was on holiday during the Spring Festival and the restaurant was closed.
It is indeed understandable, but it is also recommended to provide guests with the option of refunding breakfast fees, because the simple meals provided by the hotel may not meet the needs of guests.
Original TextTranslated by Google
Response from Property: Dear, seeing your comments, we are very sad that we could not give you a satisfactory stay experience, which is our biggest regret. We will also listen to your suggestions on the breakfast issue. Your sincere evaluation is a spur for the hotel to continue to improve. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that we are constantly working hard to improve the hotel.
Guest User
Deluxe Room (2 beds)
Stayed in Nov 2023
Travel with friends
9 review
2.7/5
Posted on Dec 7, 2023
A bit disappointed, the king-size room is not 30 square meters as indicated on the website, it should be only about 20 square meters
Booked a king-size room and a twin room, the area of the two rooms is quite different
The more expensive king-size room (30 square meters) is a bit depressing
Original TextTranslated by Google
Response from Property: Dear guests, hello, thank you very much for choosing Vienna Buji Dafen Subway Station. Our room types are indeed different, and the price difference is about 30-40 yuan. If you are not satisfied with the booked room type, please contact the front desk staff in time to change it. Thank you for your support and look forward to seeing you again?
Guest User
Deluxe Double Room
Stayed in Oct 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Dec 14, 2023
003 The service is very good. The hotel environment is very good. Convenient parking
Original TextTranslated by Google
Response from Property: Hello! I can't help feeling happy. Your simple words have given me recognition and approval. I care about every step, meal and night you take. The hotel will continue to improve and strive to bring a higher quality experience to every guest. I hope you will be more satisfied next time!
Anonymous User
Standard Single Room
Stayed in Oct 2023
Business travelers
121 review
5.0/5
Outstanding
Posted on Nov 5, 2023
Facilities: Complete facilities, sound insulation needs to be improved. There is a KTV upstairs
Hygiene: The hygiene is clean and tidy
Environment: There are food, drink and entertainment around
Service: The service attitude is very good, warm and thoughtful.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Anonymous User
Standard Single Room
Stayed in Mar 2024
Booked for others
19 review
3.5/5
Posted on Apr 29, 2024
I booked the Vienna Hotel Dafen Branch for a friend. The location of the hotel is very convenient to the subway station and Dafen Oil Painting Village, but the service of the hotel is still very good. My friend said it was not bad.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Anonymous User
Standard Single Room
Stayed in Sep 2023
Couples
9 review
5.0/5
Outstanding
Posted on Oct 15, 2023
The hotel is nice, but the soundproofing is really average. The front desk service is very good. It is really troublesome to walk up. Overall, it is still very good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive services, so that you can feel the warmth of home when staying in Vienna. We look forward to your visit again to review our progress and wish you a happy day!
Anonymous User
Standard Single Room
Stayed in Sep 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 11, 2023
003 The service attitude is very good. The hotel environment is very good and the service is warm 🤗
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your trust in our hotel! Thank you for your compliments and strong recommendations! The hotel is a 10-minute walk from Dafen Station on Line 3, which provides convenience for your travel; and there are many tourist attractions around, which is your first choice for business trips; thank you for your praise of our hotel, we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Standard Single Room
Stayed in Mar 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 8, 2024
003 The hotel environment is quite good. The service attitude is quite good. The hotel also has free parking, free coffee and juice, and self-service washing machines and dryers. The location is quite good. There is a supermarket next door.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Suannihhhhhh
Superior Double Room
Stayed in Aug 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 5, 2023
The room is relatively clean and well-equipped. There are Android and Apple charging cables, a small window, and free parking.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Vienna Buji Dafen Subway Station will be the warmest and most unique one in your memory!
Guest User
Deluxe Room (2 beds)
Stayed in Oct 2023
Family
2 review
5.0/5
Outstanding
Posted on Nov 23, 2023
Good service, good attitude, good environment, convenient parking 003
Original TextTranslated by Google
Response from Property: Hello! I can't help feeling happy. Your simple words have given me recognition and approval. I care about every step, meal and night you take. The hotel will continue to improve and strive to bring a higher quality experience to every guest. I hope you will be more satisfied next time!
53807636
Deluxe Room (2 beds)
Stayed in Feb 2024
Family
18 review
5.0/5
Outstanding
Posted on Mar 9, 2024
There is a KTV next to it, so it is very convenient to go back to your room and sleep after singing.
Original TextTranslated by Google
Response from Property: Dear guests, I am really excited to see the simple yet profound praise from our guests, and they also recognize our service so much. We at the hotel strive to provide the most considerate and meticulous service to every guest. Bring a great value experience. Vienna Buji Dafen Metro Station Branch is a young and energetic hotel that shows its guests the unique charm of the hotel with its European style and warm and considerate service. Encouragement from guest officers is the greatest support and encouragement for the hotel. We will serve every family member with heart and look forward to meeting you next time.