Atour Hotel (Shenzhen Bao'an International Convention and Exhibition Center) Reviews
Atour Hotel (Shenzhen Bao'an International Convention and Exhibition Center)
North Gate of Fuyong yiku building 7 at the intersection of Bao'an Avenue and Fuzhou Avenue, Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
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Atour Hotel (Shenzhen Bao'an International Convention and Exhibition Center) Guest Reviews
4.8/5
Excellent
1588 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1588)
Positive reviews(1575)
Reviews with photos/video(162)
Classy environment(184)
Delicious breakfast(173)
Easy to get around(122)
Quiet & comfortable(99)
Friendly front desk staff(84)
Close to airport(34)
Stayed multiple times(18)
Perfect for business trips(14)
Negative reviews(13)
Anonymous User
Superior Room (2 beds)
Stayed in Jun 2024
Business travelers
40 review
Outstanding
Posted on Jun 10, 2024
very good location, close to the exhibition centre, will come visit again in the future.
Response from Property: Thank you for your five-star praise, thank you for every aspect of your recognition, through your nuanced description, you can feel the happiness brought to you by this journey, which is what the family has been pursuing, which will also become our continuous distance, keep making progress. We are willing to do our best to make your journey easy and pleasant. We look forward to your coming again!
창범
Elegant Room
Stayed in Jun 2024
Business travelers
2 review
Outstanding
Posted on Jun 14, 2024
Basically, this hotel is very comfy and clean.!
All staff is very kind so I got a great impression.
I recommend this hotel to you guys.!
Response from Property: Thank you for your five-star praise, thank you for every aspect of your recognition, through your nuanced description, you can feel the happiness brought to you by this journey, which is what the family has been pursuing, which will also become our continuous distance, keep making progress. We are willing to do our best to make your journey easy and pleasant. We look forward to your coming again!
Vivien Lo Wai
Elegant Room
Stayed in Dec 2023
Couples
3 review
Posted on Dec 3, 2023
Service was good. The staff allowed early check in and provided free upgrade.
Response from Property: Dear Duoyou, thank you for your thoughtful review. I'm sorry that I didn't get your full praise. Thank you for your trust and corrections. We will continue to conduct training and improvements, hoping to give you a better stay experience.
Guest User
Elegant Room
Stayed in Mar 2024
Business travelers
6 review
Posted on Mar 10, 2024
The bed was fairly comfy, but all other things were getting outdated. Needs a renovation or replace the furnitures. Average experience in general.
Response from Property: First of all, thank you for informing us of the problems you encountered during your stay in this hotel. We are very sorry that we have not met your expectations. Please allow us to express our most sincere apologies to you. We hope to have the opportunity to provide you with better service in the near future, and look forward to the next wonderful encounter with you. Duoer is here to wish you a happy life! Everything goes well!
Lim
Elegant Room
Stayed in Jan 2024
Business travelers
8 review
Posted on Jan 12, 2024
Friendly staff... The room needs to be maintained, a bit run down....
Response from Property: First of all, thank you for informing us of the problems you encountered during your stay in this hotel. We are very sorry that we have not met your expectations. Please allow us to express our most sincere apologies to you. We hope to have the opportunity to provide you with better service in the near future, and look forward to the next wonderful encounter with you. Duoer is here to wish you a happy life! Everything goes well!
Liping
Elegant Room
Stayed in Sep 2024
Business travelers
87 review
Outstanding
Posted on Sep 8, 2024
Hotel is clean and spacious
Response from Property: See you comment on Dora so in place, Dora are almost shy. Yado hotel is respected as a neighborhood service, such as neighbors generally honest, mutual help, whether it is to treat partners or guests, are the same warm and simple! Serve every customer attentively, after Duo Er will adhere to their own direction, and strive to work hard, and hope you can support Duo Er more in the future. Dora is waiting for you.
Guest User
Jimu Double Bed Room
Stayed in Feb 2023
Business travelers
14 review
Outstanding
Posted on Mar 12, 2023
Room are cleaner than most famous 5star hotels. All hotel staff are friendly and helped me a lot during I stayed hotel which is Shenzhen fair season. my Chinese is ok however still need to assist many things. Specially I want to say thank you; An Xian ( 安xian) she is working Restuarant.
6/12
Response from Property: Thank you very much for your affirmation, Duoer is very happy, we will continue to create a wonderful stay experience for every guest, sincerely thank you for your support and love, we will continue to maintain it, and look forward to meeting you next time, Duoer I believe it will be just as good! !
Clem69
Superior Double Room
Stayed in Jul 2023
Couples
26 review
Outstanding
Posted on Aug 2, 2023
My last night before going back to France
If you are looking for a place nearby Shenzhen airport, this hotel is for you.
Rooms clean, spacious
Service wonderful I do recommend 😎
DannyNg7269
Elegant Room
Stayed in Mar 2023
Business travelers
4 review
Outstanding
Posted on Apr 3, 2023
Its a fantastic hotel with very friendly and helpful staffs.
We waited patiently for the check in, and they gave us a fruit basket for the wait.
Especially like the friendly attitude of 安妤陈. Keep up the good work !
Response from Property: "After a farewell, the two are happy, the three lives are lucky, the praise is so good!" Hui Changhui thanked Duo'er for the praise, and Duo'er was so moved. Duoer believes that every encounter in life is not easy, and I am very happy to bring you good memories after parting, and look forward to meeting you again!
Benedict
Superior Room (2 beds)
Stayed in Apr 2023
Business travelers
1 review
Outstanding
Posted on May 9, 2023
Very friendly and accommodating staff, rooms are clean as well.
Response from Property: A word of acknowledgment warms the hearts of the buds, and an encouragement resists the frost of this early winter. Thanks for the praise and sharing, I will only work harder in the future! Good luck with you, we are always waiting for you ^_^
Juan Ramon Ceballos
Superior Double Room
Stayed in Apr 2024
Business travelers
13 review
Very Good
Posted on Jun 16, 2024
All
Good
Response from Property: I went to different places, saw different scenery, learned different things and realized different lives ... We have been looking for a beautiful encounter in our trip and can accompany us to experience a unique memory ... Duo Er is very happy to meet you and accompany you to have such a warm memory in this city. Dear friend, come home often and have a look. I wish you a happy life!（去了不同的地方，看了不同的风景，知道了不同的事，感悟了不同的人生... 我们一直在旅行中寻找一场美丽的遇见，能够陪我们经历一段特有的记忆.... 朵儿很开心遇到您，也很开心陪您在这个城市有这么一份温暖的记忆，亲爱的朋友，常回家看看哦~~~ 祝您生活幸福！）
Samuelmhtam
Jimu Double Bed Room
Stayed in Feb 2023
Business travelers
86 review
Very Good
Posted on Feb 27, 2023
A good hotel, near office
lamhungyu
Superior Double Room
Stayed in Oct 2023
Travel with friends
11 review
Outstanding
Posted on Dec 13, 2023
。zzzzz
Guest User
Elegant Room
Stayed in Oct 2024
Other
9 review
Outstanding
Posted on Oct 5, 2024
This is my first time staying in a hotel of the brand Atour, and the experience was very good. You can see that many places in the room have been carefully designed, such as tea sets, tea leaves, and noise-canceling earplugs. The hygiene of the room is very good, and it is particularly worth praising that the toiletries smell very comfortable, and the bedding is also very comfortable. There is nothing better than taking a hot bath and having a good sleep after a tiring journey. There are not many service staff in the hotel. The front desk brother I came into contact with went to the front desk twice to ask about things. When he saw that I was about to go out, he must have brought water. I called for a delivery service once, placed an order on the mini program, and it was delivered in a short while, which was very efficient.
If there is a chance, I will stay here again. Parking and public transportation are very convenient.
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zwk0707
Superior Room (2 beds)
Stayed in Sep 2024
Business travelers
10 review
Outstanding
Posted on Sep 14, 2024
The room is clean, quiet and comfortable, the service is good, and I stay here every time I hold a conference. The food is quite rich, the transportation is convenient, and there are many places to eat around. It is very close to the subway entrance
Original TextTranslated by Google
Response from Property: Dear, (づ￣3￣)づ. Seeing your review of Duoer so well, Duoer is almost shy. Atour Hotel advocates neighborly service, treating each other honestly and helping each other like neighbors. Whether it is to treat partners or guests, it is the same enthusiasm and simplicity! Serve every customer attentively. In the future, Duoer will still stick to its own direction and work hard. I also hope that you can support Duoer more in the future. Duoer is waiting for your visit here.