Grand Skylight Hotel (Shenzhen Dongmen Branch)

Grand Skylight Hotel (Shenzhen Dongmen Branch) Reviews

Grand Skylight Hotel (Shenzhen Dongmen Branch)

South Lobby of Concept Building, 3018 Shennan East Road, Shenzhen, ChinaView Hotel Details
Grand Skylight Hotel (Shenzhen Dongmen Branch)
Grand Skylight Hotel (Shenzhen Dongmen Branch)Grand Skylight Hotel (Shenzhen Dongmen Branch)Grand Skylight Hotel (Shenzhen Dongmen Branch)
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Grand Skylight Hotel (Shenzhen Dongmen Branch) Guest Reviews

3.8/5
931 review
Verified reviews
Location4.1
Amenities3.6
Service3.9
Cleanliness3.6
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All Reviews(931)
Positive reviews(826)
Reviews with photos/video(166)
Easy to get around(67)
Classy environment(62)
Large rooms(45)
Friendly front desk staff(35)
Close to metro(33)
Convenient for shopping(33)
Average sound insulation(23)
Many dining options(20)
Negative reviews(103)
Guest User
Cozy Double Room
Stayed in Jun 2024
Couples
3 review
2.0/5
Posted on Jun 13, 2024
Poor service overall. And room is filled with smoke smell despite booking a smoke free room
Response from Property: Dear reader, thank you for your valuable comments. We will continue to work hard to provide you with satisfactory services! If you have any questions during your stay, you can call "0" to call the front desk to give us feedback. I believe we can give you a satisfactory solution and explanation. If you come here next time, I hope you can book this hotel again and give us a chance to apologize and correct it. Looking forward to seeing you again!
wing c.
Superior Room (2 beds)
Stayed in Nov 2023
Family
25 review
4.2/5
Very Good
Posted on Nov 28, 2023
The hotel location is absolutely wonderful for dining, shopping, and access to the subway. Moreover, the room rate is quite reasonable.
Response from Property: Dear traveler! Thank you very much for your support of Grand Skylight-Yue Hotel. We always believe that a good reputation must come from the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best quality. services. Yue Hotel starts a beautiful journey with a warm attitude, exquisite space and unbounded reading, and injects unlimited possibilities into the brand and journey with imagination and creativity. We will also work harder to continuously improve ourselves. Xiao Yueyue is looking forward to meeting you next time.
Anonymous User
Superior Double Room
Stayed in Jul 2023
Friends
6 review
5.0/5
Outstanding
Posted on Jul 30, 2023
Nice environment, quiet neighbors, just above Helen’s bar
Response from Property: Dear traveler! Thank you very much for your support of Grand Skylight-Yue Hotel. We always believe that a good reputation must come from the most sincere satisfaction of the guests. At the same time, we are honored to provide you with the best quality. services. Yue Hotel starts a beautiful journey with a warm attitude, exquisite space and unbounded reading, and injects unlimited possibilities into the brand and journey with imagination and creativity. We will also work harder to continuously improve ourselves. Xiao Yueyue is looking forward to meeting you next time.
WingWong5509
Superior Double Room
Stayed in Dec 2023
Couples
87 review
5.0/5
Outstanding
Posted on Jan 4, 2024
Very good location Next to mtr staytion and shopping mall Will go again
mandy42
Guestroom - Double Occupancy
Stayed in Jan 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jan 19, 2024
It was a good and Nice service nice experience will buy it again
Dansyong
Superior Room (2 beds)
Stayed in Oct 2023
Business travelers
42 review
3.5/5
Posted on Nov 11, 2023
It is a simple hotel hut nearby to the happening street with alot of food stalls
Guest User
Superior Room (2 beds)
Stayed in Apr 2023
Couples
1 review
3.2/5
Posted on Apr 22, 2023
Staff was polite. Hotel location was excellent. However, carpet was not clean enough and the air con cannot be adjusted.
Response from Property: Dear readers, thank you for your valuable comments, we will continue to work hard to provide you with satisfactory services! If you have any questions during your stay, you can dial "0" to call the front desk to give feedback. I believe we can give you a satisfactory solution and explanation. If you come here next time, I hope to book this hotel again and give us a chance to apologize and make corrections. welcome next time!
Guest User
Superior Room (2 beds)
Stayed in May 2023
Family
6 review
5.0/5
Outstanding
Posted on Jul 8, 2023
Very cheap and good, near shopping district. Surprised at the value it provided
Vic
Double Room
Stayed in Jun 2022
Solo travelers
8 review
5.0/5
Outstanding
Posted on Jul 6, 2022
Good value and quality one would expect for a hotel in this category. Very helpful front desk staff, but English is limited. Fabulous location for shopping in Dongmen, convenient to Gate C of Laojie metro station.
Response from Property: Dear guest! Thank you very much for your good comment, we will try our best to improve our English level and service ability, welcome you to visit next time, we are honored to serve you
Lau yat tung
Cozy Double Room
Stayed in Feb 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Feb 28, 2023
Nice and good service
Guest User
Guestroom - Double Occupancy
Stayed in Nov 2023
Couples
1 review
4.7/5
Amazing
Posted on Nov 13, 2023
Good👍🏻
Response from Property: Dear traveler! Thank you very much for your support of Grand Skylight-Yue Hotel. We always believe that a good reputation must come from the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best quality. services. Yue Hotel starts a beautiful journey with a warm attitude, exquisite space and unbounded reading, and injects unlimited possibilities into the brand and journey with imagination and creativity. We will also work harder to continuously improve ourselves. Xiao Yueyue is looking forward to meeting you next time.
RADWAN
Superior Double Room
Stayed in Oct 2021
Family
50 review
4.7/5
Amazing
Posted on Oct 5, 2021
Friendly staff, good location
Coyelee
Double Room
Stayed in Jun 2024
Family
2 review
1.7/5
Posted on Jul 1, 2024
I have never stayed in a hotel that was so extremely dirty. There were feet of dust in every corner. The carpets were so dirty that the toilet carpets were completely soaked. It is highly not recommended for guests to stay here. There is no difference between the ones on the street😡It’s just that there is a little bit of air conditioning🤓There is no service at the front desk. Even if you get an extra bottle of water, they say you will be charged. If you get an extra quilt, they say they don’t have this service🤔The air conditioner in the gym is always off, so that’s right It’s 40 degrees, how can I do some exercise? The price of more than 500 yuan is still more than 100 yuan worse than that of a hotel 😤
Original TextTranslated by Google
6/8
Anonymous User
Double Room
Stayed in Apr 2024
Business travelers
7 review
3.5/5
Posted on Apr 14, 2024
Location: Exit C of Laojie Station, just above Lemon Commercial Street, turn around and see Li Xiaotai Barbecue Restaurant. It is extremely convenient and there is no room for takeout. There are shopping mall restaurants downstairs. The prices for snacks and hotel necessities upstairs at Xinchang 1234place are very affordable. There are also many brands of hand-cranked drinks to choose from. There are restaurants nearby where you can try snacks with good reputations. Facilities: There is a KTV bar and fitness room on the second floor. If there is no takeout robot, you have to go downstairs to pick up the food. Room: It has basic equipment, an air purifier, the air conditioner is cold enough, the hair dryer is small but powerful at about 1400w, there are dental appliances, two Nongfu Mountain spring water, and the shower room only has one shower gel and shampoo. The towels are complete but they feel old and not white. . . Room: The windowless room is located in the middle of the floor, but there are not many guests, and the noise from the elevator is not obvious, so it is not affected by the noise. There is a large toilet, but the toilet has 2 exits, and one of them has no door. Cleanliness: There is generally no odor, but there is a slight smell of smoke when using the quilt. Most of the floor in the room is fine, but the biggest problem is that the corners of the big bed are full of dust, so the air is also full of dirt. I don’t recommend it if you have a sensitive nose. I hope it can be improved. Cleaning quality.
Original TextTranslated by Google
6/14
Response from Property: Dear reader, thank you for your valuable comments. We will continue to work hard to provide you with satisfactory services! If you have any questions during your stay, you can call "0" to call the front desk to give us feedback. I believe we can give you a satisfactory solution and explanation. If you come here next time, I hope you can book this hotel again and give us a chance to apologize and correct it. Looking forward to seeing you again!
eornkalti
Superior Double Room
Stayed in May 2024
Family
22 review
4.7/5
Amazing
Posted on May 8, 2024
It is in the Dongmen Old Street area, and the location is convenient. The electric curtains save the need for power switches. The open design of the bathroom door in the room is only convenient for couples, not suitable for very familiar friends, which is a bit embarrassing. The lower floor of the hotel is an entertainment venue and smells of cigarette smoke.
Original TextTranslated by Google
Response from Property: Dear Yue Xingzhe! Thank you very much for your support of Grand Skylight Yue Hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. Yue Hotel starts a wonderful journey with a warm attitude, exquisite space and boundless reading, and injects infinite possibilities into the brand and journey with imagination and creativity. We will also work harder and constantly improve ourselves. Xiao Yueyue is looking forward to meeting you next time.