Xana Hotelle (Shenzhen Airport Terminal) Reviews

There are many food nearby the hotel.

very good

Close to airport

The room smelled very musty, even after I asked for a clean room. I hesitated for a long time whether to write this review. The hotel in Futian Nanshan has never encountered such a situation. It may be that Baoan District is poor. In this way, I was selected by Wan Wan in the previous election. How are things? The front desk clerk was okay and nice. But the problem with the hotel management is that Ctrip users are assigned to poor rooms, or even rooms where the elevator floor of another building cannot reach. Although my ending is good, I fought for it myself, but accidentally Knowing the dark side of this hotel, I am very touched. . . No photos, stained carpets in the corridor, all kinds of things, please make up your own mind, and I will never book this hotel for others again.

The room had a musty smell, which couldn't be dispelled even after turning on the air conditioner. The hair dryer was not equipped, and the phone was called to the front desk twice before it was delivered. The facilities are OK, there is a food center nearby, and the hotel is about 900 meters from the subway station

The service at the front desk is very good, and they helped me to carry my suitcase. The color of the room is very comfortable, giving people a very warm feeling. The environment is very good, the cleaning is also very clean, and the equipment and facilities in the room are very complete and very good. Next time, I will choose this hotel as my first choice , the room is clean and tidy, the stay is very comfortable, the service is very good, the equipment and facilities are also good

Good service, complete facilities and equipment! The hotel is clean and hygienic, and the overall environment is also good. Recommended!

The price of this Xi'an is relatively high, the facilities are a bit old, and a bit worthless.

The breakfast is a bit too simple, but the overall is not bad, the service is very good

The people who live here are dizzy. I have stayed in the worst Xi'an hotel. The room is too small, the layout is unreasonable, and there are mirrors everywhere

Poor sanitation, poor service awareness, broken hair dryer, broken bedside lamp! It turns out that I have a brand impression of Xi'an, knowing that it is under the brand of Platinum, and I have stayed in other stores. This is still a flagship store. The whole room smells musty when I enter the room. I changed the room once because of the room equipment. The room smelled musty after finishing. Because it's too late, I don't want to toss. A garment steamer is required. The security guard sent it over, and kept telling me not to burn it out. It was all out of good intentions, but let's not talk about it. In fact, the customer experience is not good, and the store did not provide training. In fact, I am satisfied with the service at the front desk. As long as the business hotel can provide it normally, it is enough to treat it politely. But in the morning, I went downstairs with my luggage to change to another one. I need a paper bag here. There is a male waiter at the front desk, with long hair, poor grooming, and chewing gum to work, without any sense of service, I took my clothes, shoes need to change the hotel, asked him to give me a bag, he took it to me A bag, something was taken out of it, it was a used bag. When it was given to me, there was still hair in the bag and it was dirty. I asked if there was a new bag, but he said no, there was only this one, and it was the old one. At that time, the impression that I was satisfied with the service reached the worst peak. I felt that there was no training at all. The hair was very long and the non-mainstream hairstyle was used as the front desk of the hotel. From this point, it can be seen that there is no one managing the store at all, or just join. Store investors manage themselves! By the way, there is also a hair dryer, which is really funny. I took a video, and it rotates a little bit like a motor. It’s really funny. [If you decide to book a hotel under the brand of Xi’an, you can change it, this hotel is not what you think] By the way, I later booked the Kyriad next to it, which is very amazing, very cost-effective, and the internal quality is similar to that of a five-star hotel... Recommended to stay

Not bad, worth recommending!

商務岀差選擇了希岸酒店🏨。環境清新，服務親切，讓人感到放鬆舒適。衛生環境服務設施一般，但整體感覺還不錯。在這裡住宿真的很愉快，讓商務出差也能享受一點小慰藉。希岸酒店，值得一試！ #商務岀差#希岸酒店#酒店評價#旅行住宿

入住當天的男前台服務非常好，看到有空房幫我升級了房間，而且給了六樓的洗衣電梯卡，洗衣房的烘乾功能特別牛，半小時就有乾爽的衣服了，房間內部打掃乾淨整潔，最近住的最好的酒店