Lavande Hotel (Shenzhen Guangming Science City, Sun Yat-sen University Metro Station) Reviews

Response from Property: Dear valued guest,Thank you for taking the time to share your experience at Lavande hotel. We are thrilled to hear that you had a great stay with us and that you found our facilities and amenities to be satisfactory. Our team takes pride in providing exceptional service and we are delighted to know that you found them to be friendly and helpful.We appreciate your kind words and hope to have the pleasure of welcoming you back soon.Best regards,Lavande hotel team

Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your stay experience. We are very happy to hear your evaluation of our service and room hygiene, which is also the goal we have been striving for. We are very happy to provide you with a quiet, clean and comfortable accommodation environment, and to upgrade your room type for free so that you can enjoy a better accommodation experience. We will continue to work hard to provide better services and experience for every guest. Looking forward to seeing you again!

Response from Property: Dear customer, thank you very much for your high evaluation of our hotel. We are very happy to provide you with a satisfactory accommodation experience. We have been committed to providing comfortable and convenient services to every guest, so that you can feel the warmth of home. We will continue to work hard to continuously improve the quality of service and provide you with a better accommodation experience. Thank you again for your support and trust, and look forward to your next visit!

Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your stay experience. We are very pleased to learn that you have given positive comments on our clean and tidy environment, superior location and excellent service attitude. We have been committed to providing every guest with a comfortable and convenient accommodation experience. At the same time, we also attach great importance to guests' feedback, and your evaluation is very important to us. We will continue to work hard to provide you with better services and look forward to your visit again. I wish you a happy life!

Response from Property: Hotel response: Dear guest, thank you for your review of our hotel. We are very happy that you have affirmed our room and hygiene, and we are also very grateful for your praise of our front desk lady. We have always been committed to providing guests with a comfortable, clean accommodation environment and high-quality services. Your satisfaction is our greatest motivation. We look forward to your visit again and we will continue to provide you with better services. Thank you!

Response from Property: Dear guest, thank you very much for your review of our hotel. We attach great importance to your feedback. We apologize for the problems you encountered during your stay. We are very sorry for the problem of torn quilts, which was caused by our hotel's own improper management. We have replaced all quilts and strengthened the inspection and management of bedding to ensure that every guest can enjoy high-quality service. At the same time, we are also very sorry for the inconvenience caused to you by the inability to screen cast. We have conducted a comprehensive inspection and upgrade of the equipment in the room to ensure that every guest can use the screencasting function smoothly. In order to avoid similar problems from happening again, all TVs in branches are set up uniformly, and the startup screen and screen projection are not compatible. We would like to express our sincerest apology to you. Xiaoli will further strengthen the maintenance and management of hotel facilities, and train employees to improve the quality and level of service. Finally, we would like to express our sincere apologies to you again and hope that you can visit our hotel again. We will serve you wholeheartedly and let you feel our sincerity and care.

Response from Property: Dear guest, thank you for your favorable comments and support for our hotel. Xiaoli is pleased to provide you with a comfortable stay and extend your stay. At the same time, Xiaoli is also very sorry that the breakfast selection did not fully meet your needs. Xiaoli will seriously consider your feedback and continue to improve and enhance the quality of our services. Thank you again for your visit and we look forward to serving you again next time.

Response from Property: Dear guest, thank you very much for your comments and support to our hotel. We are very happy to hear that you are satisfied with the room. We have been committed to providing guests with spacious, clean and well-equipped rooms. At the same time, we are also honored to know that you praised the front desk service. Our staff has been working hard to provide guests with high-quality services. The beautiful surrounding environment is also a major feature of our hotel. We hope to provide guests with a comfortable and pleasant accommodation environment. Finally, thank you for your praise of our breakfast. We will continue to work hard to provide a richer and more delicious breakfast. Thank you again for your support and trust. We look forward to your visit again.

Response from Property: Dear guest, thank you for choosing Lavande Hotel and sharing your stay experience. We are very pleased that you have given such a high evaluation of our services and facilities. We have been committed to providing every guest with a home-like service experience and making you feel the warmth of home. At the same time, we will continue to work hard to improve the quality of service and facilities to provide you with a more comfortable accommodation experience. Thank you again for your support and trust, and look forward to your next visit.

Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your experience. We are very happy to know that you are very satisfied with our location, service, room facilities and cost performance. We have been committed to providing every guest with a comfortable and convenient accommodation experience. Your affirmation is our greatest encouragement. At the same time, we will continue to work hard to improve the quality of service and provide better services for you and every guest. Looking forward to your visit again and wish you a happy life!

Response from Property: Dear guest, thank you for choosing to stay at our hotel and sharing your stay experience. Xiaoli is happy to hear that you are satisfied with the size of our space and smart facilities. At the same time, we deeply apologize for the dirt on the sanitary blankets. Xiaoli will strengthen supervision and training on room cleaning to ensure that every guest can enjoy a clean and tidy accommodation environment. Regarding the solid floor issue you mentioned, Xiaoli will seriously consider it and try our best to provide guests with a better accommodation experience. If you have any other needs or suggestions, Xiaoli is also very happy to listen and provide you with better service. Thank you again for your stay and we look forward to your next visit.

Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your experience. We are very glad that you have affirmed and praised our rooms, network, lobby, location and the performance of our waiters. We have been committed to providing every guest with spacious and comfortable rooms, fast and stable network, bright and clean lobby and warm and thoughtful service. Your satisfaction is our greatest motivation and honor. At the same time, we are also very grateful for your recommendation and support for us. We will continue to work hard to provide every guest with better service and experience. Looking forward to your next visit, thank you again for your support and trust!

Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your experience. We are glad to know that you are very satisfied with our location and room size. At the same time, we are also very pleased with your evaluation of the surrounding environment. We have been committed to providing guests with a comfortable and convenient accommodation experience. Your satisfaction is our greatest motivation. We look forward to your visit again and we will continue to provide you with better service. I wish you a happy life!

Response from Property: Dear guest, thank you for your comments and support for our hotel. We are very glad that you are satisfied with our clean and tidy rooms, attentive and warm service and rich and varied breakfast. We have been committed to providing every guest with a comfortable and warm accommodation experience. Your recognition is our greatest encouragement. We will continue to work hard to provide you with better service and a more comfortable accommodation environment. Looking forward to your visit again, thank you!