Lavande Hotel (Shenzhen Pingshan High Speed Railway Station) Guest Reviews
4.7/5
Outstanding
1336 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(1336)
Positive reviews(1293)
Reviews with photos/video(147)
Easy to get around(138)
Convenient location(124)
Close to train station(94)
Friendly front desk staff(80)
Classy environment(79)
Delicious breakfast(32)
Perfect for business trips(21)
Stayed multiple times(11)
Negative reviews(43)
Ana Mailen
Deluxe Room (2 Beds)
Stayed in Jun 2024
Travel with friends
5 review
3.7/5
Posted on Jul 2, 2024
The room needs more ventilation, it has a moldy smell. But it is good enough if you just need some sleep for a night. The beds are confortable
csisimon
Panoramic Double Room
Stayed in Jun 2024
Business travelers
23 review
5.0/5
Outstanding
Posted on Jun 14, 2024
Nice and clean hotel! I like to stay there when have the business trip!
Guest User
Panoramic Double Room
Stayed in Feb 2024
Business travelers
1 review
4.5/5
Great
Posted on Feb 25, 2024
Nobody can speak English, but very friendly people
Sarikhanimeysam
Deluxe Room (2 Beds)
Stayed in Jul 2023
Business travelers
12 review
3.2/5
Posted on Jul 13, 2023
Not good
Guest User
Business Double Room
Stayed in Jul 2022
Business travelers
41 review
4.5/5
Great
Posted on Aug 21, 2022
it's right next to the new high speed rail station. still lots of construction. the best 3 star in longgang
Response from Property: Dear customers hello, thank you for the recognition of our hotel, hope to get your five points next time, thank you again for the recognition of the hotel, I wish you a happy trip, thank you!
liaodongjia
Deluxe Room (2 Beds)
Stayed in Feb 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on Mar 9, 2023
b h h j j k k
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has reasons to miss, every season has our unforgettable scenery, every hotel has their sweet and warm memories, I hope Xiaoli will be the warmest and most unique one in your memories ! Come back often to have a look, wish: Well!
Anonymous User
Superior Double Room
Stayed in Apr 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 28, 2024
The location is excellent. Turn right out of the gate and cross the crosswalk to Pingshan High-speed Railway Station. The subway and BYD Cloud Bar are also in the same direction. The air around is good, like in the mountains. The frogs croaking at night help you sleep, and you can sleep until dawn [grin][smile]
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Lavande Hotel Shenzhen Pingshan High-Speed Railway Station. I am glad to see your positive comments about the hotel's location, health conditions and service quality. Opposite the hotel is Pingshan High-speed Railway Station. Turn right when you go out of the hotel and you will find the entrance A of Metro Line 16. One or two stops away is Yitian Holiday Plaza and Tianhong Shopping Mall, where you can find everything to eat, drink and have fun. We look forward to your next visit!
Guest User
Superior Double Room
Stayed in Apr 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Apr 26, 2024
The overall feeling is good and comfortable, cost-effective, with a washing machine and dryer, which is great [strong]
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Lavande Hotel Shenzhen Pingshan High-Speed Railway Station. I am glad to see your positive comments about the hotel's location, health conditions and service quality. Opposite the hotel is Pingshan High-speed Railway Station. Turn right when you go out of the hotel and you will find the entrance A of Metro Line 16. One or two stops away is Yitian Holiday Plaza and Tianhong Shopping Mall, where you can find everything to eat, drink and have fun. We look forward to your next visit!
Guest User
Superior Double Room
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The room is large and comfortable, the front desk service is good, the sanitation is clean, the subway station is at the door, and the high-speed rail station is opposite. Recommended
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Lavande Hotel Shenzhen Pingshan High-Speed Railway Station. I am glad to see your positive comments about the hotel's location, health conditions and service quality. Opposite the hotel is Pingshan High-speed Railway Station. Turn right when you go out of the hotel and you will find the entrance A of Metro Line 16. One or two stops away is Yitian Holiday Plaza and Tianhong Shopping Mall, where you can find everything to eat, drink and have fun. We look forward to your next visit!
Anonymous User
Superior Double Room
Stayed in Apr 2024
Business travelers
167 review
1.0/5
Posted on Apr 15, 2024
I didn't notice there were bugs in the room when I checked in, and I got a lot of bumps on my body. They weren't obvious or itchy when they first bit me. When I got home, the bumps were all gone, and I didn't pay any attention to the sales feedback.
I often stay in hotels on business trips, and I was particularly disappointed this time!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your detailed review and sharing. We are sorry that this stay did not fully meet your expectations. We will share every valuable suggestion you mentioned with the hotel management, find out the shortcomings from the subtleties, maintain the good aspects, and improve the shortcomings. We always pursue to create a perfect stay experience for guests. I believe you will have a brand new experience when you stay next time. I look forward to your coming again!!!
Zhiou_zhou
Deluxe Room (2 Beds)
Stayed in Apr 2024
Family
14 review
4.0/5
Very Good
Posted on Apr 6, 2024
The hotel is opposite Pingshan Railway Station and very close to the high-speed rail station. There are quite a lot of passengers, most of whom are probably going from Pingshan to Hong Kong. Downstairs of the hotel is Yunba Station, which is very convenient and a great experience. The environment is not bad. There is a scent that hits your nose as soon as you enter the lobby, and the room is quite spacious. The hygiene is quite clean, and the most special thing is that you can play music while taking a shower! ! ! ! It was really the first time I encountered it, and it was a full experience. Overall, Lavande's price/performance ratio is acceptable. If I go to Hong Kong and get tickets next time, I will choose it again.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Deluxe Double Room
Stayed in Mar 2024
Business travelers
197 review
4.2/5
Very Good
Posted on Apr 6, 2024
The hotel is in a great location, right next to Pingshan High Speed Railway Station, making travel very convenient. The front desk service is very friendly and professional. The hotel room is also very clean, but the bath towel has holes, which is a bit disappointing.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Lavande Hotel Shenzhen Pingshan High-Speed Railway Station. I am glad to see your positive comments about the hotel's location, health conditions and service quality. Opposite the hotel is Pingshan High-speed Railway Station. Turn right when you go out of the hotel and you will find the entrance A of Metro Line 16. One or two stops away is Yitian Holiday Plaza and Tianhong Shopping Mall, where you can find everything to eat, drink and have fun. We look forward to your next visit!
講人
Romantic Room
Stayed in Feb 2024
Couples
29 review
4.0/5
Very Good
Posted on Feb 22, 2024
The transportation is very convenient. A taxi stops in front of the hotel. The subway and high-speed rail stations are right next to it. It takes 4-7 minutes to walk!
Take 2 subway stations to Liuhe, where you can find many shopping malls, restaurants, and movies.
Hygiene and cleanliness are very good.
The restaurant is on the 8th floor. It's not a big place and doesn't seem to be used by many people. The opening hours written on the door are the same as what I observed.
The service is basically in place. If you call and ask for anything, it will arrive quickly. I ordered a cake🎂 and it was delivered, and the waiter automatically put it in the refrigerator after receiving it.
The clothing of waiters obviously needs to be improved. The company should provide formal, bright and neat clothing so as not to affect the reception!
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you for staying at Lavande Hotel Shenzhen Pingshan High-Speed Railway Station. I am glad to see your positive comments about the hotel's location, health conditions and service quality. Opposite the hotel is Pingshan High-speed Railway Station. Turn right when you go out of the hotel and you will find the entrance A of Metro Line 16. One or two stops away is Yitian Holiday Plaza and Tianhong Shopping Mall, where you can find everything to eat, drink and have fun. We look forward to your next visit!
Guest User
Deluxe Room (2 Beds)
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 15, 2024
We stayed during the Chinese New Year holiday, the price was good, I missed a bag of clothes in the hotel, they also helped to send it back, it was a very good experience!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Lavande Hotel Shenzhen Pingshan High-Speed Railway Station. I am glad to see your positive comments about the hotel's location, health conditions and service quality. Opposite the hotel is Pingshan High-speed Railway Station. Turn right when you go out of the hotel and you will find the entrance A of Metro Line 16. One or two stops away is Yitian Holiday Plaza and Tianhong Shopping Mall, where you can find everything to eat, drink and have fun. We look forward to your next visit!
Aihualang
Deluxe Family Room
Stayed in Feb 2024
Family
33 review
4.2/5
Very Good
Posted on Feb 13, 2024
There is nothing wrong with the hotel. It is in accordance with the usual standards. The location is very remote and there is no place to eat breakfast. The nearest Yitian Plaza is more than 10 minutes drive away.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Lavande Hotel Shenzhen Pingshan High-Speed Railway Station. I am glad to see your positive comments about the hotel's location, health conditions and service quality. Opposite the hotel is Pingshan High-speed Railway Station. Turn right when you go out of the hotel and you will find the entrance A of Metro Line 16. One or two stops away is Yitian Holiday Plaza and Tianhong Shopping Mall, where you can find everything to eat, drink and have fun. We look forward to your next visit!