Crowne Plaza Shenzhen Nanshan

Crowne Plaza Shenzhen Nanshan Reviews

Crowne Plaza Shenzhen Nanshan

No.9819 Shennan Boulevard, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
Crowne Plaza Shenzhen Nanshan
Crowne Plaza Shenzhen NanshanCrowne Plaza Shenzhen NanshanCrowne Plaza Shenzhen Nanshan
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Crowne Plaza Shenzhen Nanshan Guest Reviews

4.8/5
Excellent
5546 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(5546)
Positive reviews(5453)
Reviews with photos/video(2198)
Loved the view(915)
Delicious breakfast(640)
Great swimming pool(367)
Friendly front desk staff(275)
Close to metro(269)
Delicious buffet(76)
Has an infinity pool(66)
Negative reviews(93)
A Frequent Traveler
2 Twin Beds Standard
Stayed in Jul 2024
Couples
3 review
4.7/5
Amazing
Posted on Jul 12, 2024
Gym could be more equipped but very nice views. Windows could be a bit more clean. Overall very clean in the room. Staff were super helpful and nice!
Response from Property: Dear Guest, Thank you for taking the time to share your feedback with us, we sincerely appreciate your recognition and praise of Crowne Plaza Shenzhen Nanshan. We value your patronage and hope to have the opportunity to better serve you in the future.Warm regards, Crowne Plaza Shenzhen Nanshan Management Team
Yusunquan123
1 King Bed Standard
Stayed in Jul 2024
Family
20 review
4.2/5
Very Good
Posted on Aug 12, 2024
很好,方便!mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
Guest User
1 King Bed Standard City View
Stayed in Mar 2024
Couples
5 review
5.0/5
Outstanding
Posted on May 20, 2024
Good location as it is right on top of the MTR station. Overall services from check-in to check-out are exceptional. The breakfast buffet has lots of varieties. We paid for a corner room which has an unobstructed of the city. We will definitely stay with this hotel again.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback with us, we sincerely appreciate your recognition and praise of Crowne Plaza Shenzhen Nanshan. We value your patronage and hope to have the opportunity to better serve you in the future.Warm regards, Crowne Plaza Shenzhen Nanshan Management Team
IC888
1 King Bed Standard High Floor
Stayed in Aug 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Everything is good
Response from Property: Dear Guest, Thank you for taking the time to share your feedback with us, we sincerely appreciate your recognition and praise of Crowne Plaza Shenzhen Nanshan. We value your patronage and hope to have the opportunity to better serve you in the future.Warm regards, Crowne Plaza Shenzhen Nanshan Management Team
Wing Kwan
1 King Bed Standard
Stayed in Mar 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 22, 2024
I had a fantastic stay at this hotel! The customer service provided by Esme was exceptional. The room was impeccably clean, and the bed was very comfortable. The hotel's location is also excellent, with a subway entrance located just downstairs. The surrounding environment is quiet and convenient, making it the perfect location for a business trip. I would definitely choose to stay here again and highly recommend it to others.
Response from Property: Dear guest, we sincerely appreciate your review of Crowne Plaza Shenzhen Nanshan. We are glad that you were able to enjoy the accommodations experience, and eagerly anticipate the opportunity to extend our warm welcome to you again in the future.Best wishes. – Crowne Plaza Shenzhen Nanshan Management Team
IvorChan
1 King Bed Standard High Floor
Stayed in Aug 2024
Couples
5 review
5.0/5
Outstanding
Posted on Sep 8, 2024
### ⭐⭐⭐⭐⭐ Unforgettable Experience at Crowne Plaza Shenzhen Nanshan I recently had the pleasure of staying at the Crowne Plaza Shenzhen Nanshan, and I can confidently say it exceeded all my expectations! From the moment I arrived, the level of service and attention to detail was outstanding. **Accommodations:** My room was spacious, modern, and impeccably clean. The plush bedding and stunning city views made for a truly relaxing retreat. I appreciated the thoughtful amenities, including a well-stocked minibar and a coffee machine that made mornings even better. **Dining:** The hotel offers a fantastic range of dining options. I particularly enjoyed the breakfast buffet, which featured a wide variety of international and local dishes. The quality and freshness of the food were impressive! I also dined at the rooftop restaurant, where the atmosphere was lovely and the food was delicious. **Facilities:** The fitness center was well-equipped, and I loved spending time at the outdoor pool, which provided a serene environment to unwind. The spa services were a highlight; I treated myself to a massage that was both relaxing and rejuvenating. **Service:** The staff at Crowne Plaza went above and beyond to ensure my stay was perfect. They were friendly, professional, and always willing to assist with any requests. Special thanks to the concierge team for their excellent recommendations on local attractions! **Location:** The hotel is conveniently located near major business districts and shopping areas, making it an ideal spot for both leisure and work. Public transport access was excellent, making it easy to explore the city. Overall, my experience at Crowne Plaza Shenzhen Nanshan was exceptional. I highly recommend this hotel to anyone visiting the area. I can’t wait to return for another unforgettable stay!
Response from Property: Dear Guest, Thank you for taking the time to share your feedback with us, we sincerely appreciate your recognition and praise of Crowne Plaza Shenzhen Nanshan. We value your patronage and hope to have the opportunity to better serve you in the future.Warm regards, Crowne Plaza Shenzhen Nanshan Management Team
Mr. Oafallas
1 King Bed Standard City View
Stayed in Feb 2024
Travel with friends
28 review
4.7/5
Amazing
Posted on Feb 23, 2024
Amazing hotel. Nothing to complain about. The view on our room is spectacular. The breakfast was also very good.
Response from Property: Dear guest, thanks for providing your opinions about Crowne Plaza Shenzhen Nanshan. We are glad that you were able to enjoy the accommodations experience. We look forward to welcoming you back at Crowne Plaza Shenzhen Nanshan in the near future. Best wishes. – Crowne Plaza Shenzhen Nanshan Management Team
Steve
1 King Bed Standard
Stayed in Aug 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Great and luxurious hotel with fantastic view of the city. This is my hotel every times I visit Shenzhen
Response from Property: Dear Guest, Thank you for taking the time to share your feedback with us, we sincerely appreciate your recognition and praise of Crowne Plaza Shenzhen Nanshan. We value your patronage and hope to have the opportunity to better serve you in the future.Warm regards, Crowne Plaza Shenzhen Nanshan Management Team
Anonymous User
1 King Bed Standard
Stayed in Aug 2024
Family
7 review
4.0/5
Very Good
Posted on Aug 4, 2024
Breakfast is average. They offer Chinese and western cuisines. Swimming pool is nice, however there were people learning swimming and doing laps, not quite friendly if you swim with kids, cause the swimmers will clashed into your kids. There are only a few chairs in the pool, not enough if there's more than 6 parties, who want to put their belongings nearby. For parents, please do aware the room has three sliding doors. It's like home safety trap inside the room. Watch out for kids who might put fingers in between when you slide or close The shower room design has a glitch, that the water will easily leak out through the gap to the floor. It also leads to another safety issue, cause the marble flooring will become very slippery. Though it claimed to be a kids friendly hotel. Ironically, the sliding door and the water leakage were hidden danger in the room.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay. Regarding the breakfast selection, we strive to cater to a diverse palate and appreciate your input. We will certainly take your feedback into consideration as we continually work to improve our offerings to please all our guests.We are also very concerned about your experience with the room equipment and have forwarded your feedback to the relevant departments for taking measures to improve. We value your patronage and hope to have the opportunity to better serve you in the future and restore your confidence in our hotel. Warm regards, Crowne Plaza Shenzhen Nanshan Management Team
Guest User
1 King Bed Standard
Stayed in Feb 2024
Couples
11 review
4.7/5
Amazing
Posted on Feb 5, 2024
My one was on the 38th floor. Neat and clean with beautiful night view. Electric auto curtain which is amazing. Some movie channels are available from the tv. Breakfast is fair as the selection is limited. Swimming pool is at the top floor and it was nice though the sauna wan’t available during my stay.
Response from Property: Dear guest, thanks for providing your opinions about Crowne Plaza Shenzhen Nanshan. We are glad that you were able to enjoy the accommodations experience. We look forward to welcoming you back at Crowne Plaza Shenzhen Nanshan in the near future. Best wishes. – Crowne Plaza Shenzhen Nanshan Management Team
Ana_1
1 King Bed Standard City View
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 14, 2024
I stayed here during my birthday. The service was very nice. People who work here were very friendly and helpful. Especially the managers Felix and Esme from the front desk. The breakfast was good. The view from the room, pool and restaurant I also liked ver much.
Response from Property: Dear guest, thanks for providing your opinions about Crowne Plaza Shenzhen Nanshan. We are glad that you were able to enjoy the accommodations experience. We look forward to welcoming you back at Crowne Plaza Shenzhen Nanshan in the near future. Best wishes. – Crowne Plaza Shenzhen Nanshan Management Team
Guest User
2 Twin Beds Standard
Stayed in Jun 2024
Family
9 review
4.2/5
Very Good
Posted on Jul 1, 2024
The location is very good and convenient. The room is clean particularly the shower area, the space is quite big. The staff is very friendly and helpful. I will consider to stay again for next trip.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback with us, we sincerely appreciate your recognition and praise of Crowne Plaza Shenzhen Nanshan. We value your patronage and hope to have the opportunity to better serve you in the future.Warm regards, Crowne Plaza Shenzhen Nanshan Management Team
Yuk Wing Virginia
1 King Bed Standard High Floor
Stayed in Dec 2023
Family
4 review
4.2/5
Very Good
Posted on Jan 24, 2024
Great location. Great view from the room. Front office staff was helpful. Swimming pool was nice. Breakfast was a bit disappointing.
Response from Property: Dear guest, thanks for providing your opinions about Crowne Plaza Shenzhen Nanshan. The feedback has been provided to the restaurant, we offer our sincerest apologies that the breakfast did not live up to your expectations, we will improve the issues you mentioned. We look forward to welcoming you back at Crowne Plaza Shenzhen Nanshan in the near future. Best wishes. – Crowne Plaza Shenzhen Nanshan Management Team
Chun Chuen
1 King Bed Standard
Stayed in Mar 2024
Couples
3 review
4.2/5
Very Good
Posted on Apr 6, 2024
Good location good service
Response from Property: Dear guest, thanks for providing your opinions about Crowne Plaza Shenzhen Nanshan. We are glad that you were able to enjoy the accommodations experience. We look forward to welcoming you back at Crowne Plaza Shenzhen Nanshan in the near future. Best wishes. – Crowne Plaza Shenzhen Nanshan Management Team
ANTHONY
2 Twin Beds Standard
Stayed in May 2024
Family
16 review
4.7/5
Amazing
Posted on Jul 15, 2024
Professional front desk. Large clean rooms. The bathtub is great. The shower is good. The bed is comfortable. The breakfast is great. The location of the hotel is great because sits on top of the university train station. I frequent this hotel and will continue to stay here.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback with us, we sincerely appreciate your recognition and praise of Crowne Plaza Shenzhen Nanshan. We value your patronage and hope to have the opportunity to better serve you in the future.Warm regards, Crowne Plaza Shenzhen Nanshan Management Team