Savills Residence Reviews
Savills Residence
No.1168 Houhaibin Road, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
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Savills Residence Guest Reviews
4.6/5
Very Good
625 review
Verified reviewsLocation4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(625)
Positive reviews(603)
Reviews with photos/video(92)
Perfect for families(35)
Many amenities(28)
Friendly front desk staff(25)
Delicious breakfast(21)
Loved the view(19)
Close to metro(17)
Stayed multiple times(8)
Has play area for children(5)
Negative reviews(22)
Guest User
Premier Suite - 3-Room (Kitchen, balcony)
Stayed in Jun 2024
Family
2 review
Outstanding
Posted on Jul 1, 2024
Everything is simply excellent! Wonderful service and buffet breakfast. Location and apartment are the best we have ever stayed! Will stay again!
drago
Duplex Deluxe Suite - 2-Room (Kitchen, balcony)
Stayed in Feb 2024
Family
6 review
Amazing
Posted on Feb 24, 2024
The apartment was very comfortable for our family, well equipped, good views from the balcony, the area is nice and quiet. It felt like being at home rather than at a hotel. The breakfast could be more varied but it was ok.
Response from Property: Dear Guest, thank you for your choice of Savills Residence as your preferred accommodation. It's our honor to take this opportunity to get your feedback. We are looking forward to your next stay and have a nice day!
Kwok Keung Keith
Duplex Deluxe Suite One-Room (Kitchen, balcony)
Stayed in Dec 2023
Business travelers
6 review
Posted on Dec 27, 2023
I have been going to this serviced apartment more than 10 times over the last few years - whenever I travelled to Shenzhen Bay/ Shekou areas of Shenzhen. Noticeably, their service has been deteriorating this year - people at the reception are not helpful nor friendly; also things in the apartments are broken down more often .... heater not working, no hot water for bath in winter etc. Certainly, I will consider another place to stage next time. There are plenty of choices at the rate they are charging.
Response from Property: Dear guest, greetings from Shenzhen Savils service apartment! It’s a great pity that we didn't provide you satisfactory service and please allow us to apologize for this experience. Our managers attach high importance to every guest’s comments and we would like to hear comments from you, please contact us , we will improve what you pointed. We sincerely look forward for your next stay and provide a improved staying experience. Wish you have a nice day! Thank you!
Guest User
Deluxe Studio Room (King bed) (Kitchen, Balcony)
Stayed in May 2023
Business travelers
12 review
Outstanding
Posted on May 29, 2023
Definitely a hundred percent recommend !
环境：Nice location, widely view!
服务：the staffs are always helpful and friendly
设施：Extremely cosy apt and. Just like home in Shenzhen.
卫生：Neat
Response from Property: Dear guest, thank you for your choice of Savills Residence as your preferred accommodation. It's our honor to take this opportunity to have your feedback. We are looking forward to your next coming and have a good day!
TAEKYUNG
Duplex Deluxe Suite One-Room (Kitchen, balcony)
Stayed in Nov 2023
Business travelers
6 review
Great
Posted on Nov 6, 2023
Very good place also nice service. Hotel price also very reasonable. I will again stay here
Response from Property: Dear Guest, thank you for your choice of Savills Residence as your preferred accommodation. It's our honor to take this opportunity to get your feedback. We are looking forward to your next stay and have a nice day!
DennisD
Duplex Deluxe Suite - 2-Room (Kitchen, balcony)
Stayed in Sep 2023
Family
1 review
Outstanding
Posted on Oct 1, 2023
Very nice serviced apartment and large gym room. Customer service is good compare to other serviced apartment
Response from Property: Dear Guest, thank you for your choice of Savills Residence as your preferred accommodation. It's our honor to take this opportunity to get your feedback. We are looking forward to your next stay and have a nice day!
Guest User
Duplex Deluxe Suite - 2-Room (Kitchen, balcony)
Stayed in Jul 2024
Family
1 review
Posted on Jul 14, 2024
Good place! Will go again!
MWang
Premier Suite - 3-Room (Kitchen, balcony)
Stayed in Jul 2023
Family
7 review
Outstanding
Posted on Jul 15, 2023
Nearby the Shekou Ferry terminal around 10mins taxi. Staff is super friendly and helpful, room is very clean and very spacious. Washing machine dryer in the room, oven and microwaves available too! Have a subway station nearby too!
Response from Property: Dear guest, thank you for your choice of Savills Residence as your preferred accommodation. It's our honor to take this opportunity to have your feedback. We are looking forward to your next coming and have a good day!
ExtraBlood
Duplex Deluxe Suite One-Room (Kitchen, balcony)
Stayed in Apr 2023
Couples
15 review
Outstanding
Posted on May 4, 2023
Great Experience of it！
Response from Property: Dear guest, thank you for your choice of Savills Residence as your preferred accommodation. It's our honor to take this opportunity to have your feedback. We are looking forward to your next coming and have a good day!
Anonymous User
Duplex Deluxe Suite - 3-Room (Kitchen, balcony)
Stayed in Apr 2023
Family
1 review
Great
Posted on Apr 13, 2023
Everything is fine except the wifi and TV not working. Also hotel didn’t give me a receipt when I requested.
Response from Property: Dear Guest, thank you for your choice of Savills Residence as your preferred accommodation. It's our honor to take this opportunity to get your feedback. We are looking forward to your next stay and have a nice day!
Guest User
Duplex Deluxe Suite - 2-Room (Kitchen, balcony)
Stayed in Feb 2024
Family
2 review
Very Good
Posted on Feb 12, 2024
Overall experience is great!
Response from Property: Dear Guest, thank you for your choice of Savills Residence as your preferred accommodation. It's our honor to take this opportunity to get your feedback. We are looking forward to your next stay and have a nice day!
Leung Cm
Duplex Deluxe Suite - 3-Room (Kitchen, balcony)
Stayed in Aug 2023
Family
6 review
Amazing
Posted on Aug 29, 2023
Buffet breakfast is good, room is comfortable & tidy
Response from Property: Dear Guest, thank you for your choice of Savills Residence as your preferred accommodation. It's our honor to take this opportunity to get your feedback. We are looking forward to your next stay and have a nice day!
Guest User
Duplex Deluxe Suite One-Room (Kitchen, balcony)
Stayed in Feb 2024
Family
3 review
Posted on Feb 25, 2024
The hotel is nice located.
Response from Property: Dear Guest, thank you for your choice of Savills Residence as your preferred accommodation. It's our honor to take this opportunity to get your feedback. We are looking forward to your next stay and have a nice day!
KIN
Duplex Deluxe Suite - 3-Room (Kitchen, balcony)
Stayed in Apr 2023
Family
66 review
Very Good
Posted on Apr 19, 2023
It’s a very nice service apartment with helpful staff and hardware were good
Response from Property: Dear guest, thank you for your choice of Savills Residence as your preferred accommodation. It's our honor to take this opportunity to have your feedback. We are looking forward to your next coming and have a good day!
Geluosupujiecaiyong
Duplex Deluxe Suite - 2-Room (Kitchen, balcony)
Stayed in Feb 2023
Business travelers
45 review
Very Good
Posted on Feb 28, 2023
service is warm and everything is so far so good
Response from Property: Thank you very much for choosing stay in Savills Residence and your comments on us! We look forward your next visit and wish you a happy life.