Yimi Hotel (Shenzhen South China City Shangmu Ancient Metro Station)

Yimi Hotel (Shenzhen South China City Shangmu Ancient Metro Station) Reviews

Yimi Hotel (Shenzhen South China City Shangmu Ancient Metro Station)

No. 25 Pingxin South Road, Longgang District, Shenzhen, Guangdong, 515100, ChinaView Hotel Details
Yimi Hotel (Shenzhen South China City Shangmu Ancient Metro Station)
Yimi Hotel (Shenzhen South China City Shangmu Ancient Metro Station)Yimi Hotel (Shenzhen South China City Shangmu Ancient Metro Station)Yimi Hotel (Shenzhen South China City Shangmu Ancient Metro Station)
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Yimi Hotel (Shenzhen South China City Shangmu Ancient Metro Station) Guest Reviews

3.6/5
384 review
Verified reviews
Location3.7
Amenities3.6
Service3.8
Cleanliness3.5
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All reviews(384)
Positive reviews(325)
Reviews with photos/video(137)
Friendly front desk staff(42)
Easy to get around(30)
Convenient location(30)
Many amenities(23)
Close to metro(20)
Convenient parking(19)
Strange smell in room(13)
Large rooms(9)
Negative reviews(59)
nikisan
Exceptional Superior Double Bed Room
Stayed in Jun 2023
Business travelers
30 review
2.5/5
Posted on Jun 15, 2023
Need renovation. My bed **** had black point wall need to fix Shower valve broken room 506 Hotel Not except foreigner Location is good .
Response from Property: 尊敬的賓客您好,對於您反饋的問題我們會認真跟進整改,也非常感謝您對我們門店服務的認可,我們會努力改正缺點,服務會更認真細緻對待每一位客人,祝您旅途愉快!
Guest User
Comfy Room (Double bed) (Special promotion)
Stayed in Mar 2023
Business travelers
2 review
2.0/5
Posted on Mar 15, 2023
Very poor, 120 yuan, there is no free mineral water inside, the exhaust fan in the toilet is broken, there is no sound insulation, people outside talk loudly, not suitable for couples, the water heater takes a long time to heat up, poor! In addition to the better service at the front desk, it's really bad!
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Response from Property: Dear guest, we will seriously follow up and rectify your feedback, and thank you very much for your recognition of our store service. We will work hard to correct the shortcomings, and the service will treat every customer more seriously and meticulously. I wish you a pleasant journey !
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Guest User
Comfy Room (Double bed) (Special promotion)
Stayed in Jan 2023
Solo travelers
7 review
3.0/5
Posted on Feb 13, 2023
Not very good, only one TV station. There is no Internet, the price is relatively high nearby, the location is okay, near the subway entrance, there are other women's personal items in the room. . .
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "intentional service", and we are actively discovering opportunities to provide you with services, and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time.
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Guest User
Exceptional Superior Double Bed Room
Stayed in Nov 2024
Family
1 review
2.7/5
Posted on Nov 24, 2024
酒店位置還好吧,方便停車,就是房間有蟑螂,還有一衹死蟑螂,床頭挨桌子有灰塵,床墊是塌的,睡覺很不舒服😌。酒店比較安靜,沒什麼雜吵聲,好多酒店早上特別吵,有廣場舞大媽在跳舞,特別煩躁,下次還來住,希望能改善一下衞生方面。
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Response from Property: 尊敬的客人,非常感激您對我們酒店位置及安靜環境的認可,同時也很愧疚此次入住讓您遭遇了衞生方面的困擾。我們已迅速將您的反饋轉達給後勤部門,會即刻展開全面的清潔與消殺行動,對房間進行深度清潔,尤其是您提到的有蟑螂及灰塵的區域,會着重處理,並檢查床墊情況,及時更換有問題的床墊,堅決杜絕此類現象再次出現。我們珍視您的再次光臨,必定會以全新的面貌迎接您,為您打造舒適滿意的住宿體驗。
Guest User
Comfy Room (Double bed) (Special promotion)
Stayed in Jan 2025
Business travelers
22 review
4.0/5
Very Good
Posted on Jan 4, 2025
還在裝修 大廳還在裝修,房間也是剛裝修好,還有些味道,比較刺鼻, 為了健康,還是過些日子再去住,其他的都還不錯 説得過去
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Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨。
Guest User
Comfy Room (Double bed) (Special promotion)
Stayed in Jul 2024
Solo travelers
2 review
0.5/5
Posted on Jul 21, 2024
房間怎麼樣看圖片吧,還酒店,比賓館民宿都垃圾,沒住過這麼垃圾的酒店,無語了,被子都是黃的,還有一塊一塊的黑點,不知道是啥玩意,地板都能掀開來,衞生間的牆比我家灶台都黑,水管也是黃的,不知道衞生是怎麼把關的,沒住過這麼破的酒店,各位趕緊避坑吧,話不多説,看照片吧
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6/15
Response from Property: 尊敬的賓客您好,對於您反饋的問題我們會認真跟進整改,也非常感謝您對我們門店服務的認可,我們會努力改正缺點,服務會更認真細緻對待每一位客人,祝您旅途愉快!
Guest User
Comfy Room (Double bed) (Special promotion)
Stayed in Dec 2024
Solo travelers
11 review
2.5/5
Posted on Dec 24, 2024
太爛了地面,設備也不好,進去幾小時還是退房了
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Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨。
Anjixiansheng
Cozy 2-bed Room
Stayed in Dec 2024
Business travelers
27 review
4.0/5
Very Good
Posted on Dec 13, 2024
衹能説一般般吧,晚上也還在裝修,哐嘰幾個小時,最主要的是被子有股很大的煙味(晚上睡覺才發現),我都猜是沒換還是就是這樣,主要是周邊也沒幾家酒店,稍遠的都是4公里以上( ´◔‸◔`)***
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Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨。
Guest User
Comfy Room (Double bed) (Special promotion)
Stayed in May 2024
Couples
3 review
1.0/5
Posted on May 20, 2024
真的服了,居然還安排已經有客人住的房間給我,後面安排的房間還有煙頭,隔音又不好,礦泉水也不給,還得自己去前台要礦泉水,
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Response from Property: 尊敬的貴賓,非常感謝您對我們酒店的點評。我們深感抱歉,由於我們的疏忽,給您帶來了不愉快的入住體驗。我們一定會認真對待您的反饋意見,努力改進我們的服務質量,讓您在下次入住時感受到我們的進步和改變。關於您提到的房間問題,我們會加強房間清潔和檢查的工作,確保每一位貴賓都能入住乾淨整潔的房間。同時,我們也會進一步加強隔音設施的維護和改善,確保您的休息環境更加舒適。最後,我們真誠地向您道歉,並感謝您對我們的支持和理解。期待您的再次光臨,讓我們為您提供更好的服務。
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Guest User
Comfy Room (Double bed) (Special promotion)
Stayed in Apr 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 29, 2024
前台小姐姐服務很好,還給免費升級,房間衞生也還可以,酒店設施設備基本齊全,而且離地鐵站很近,下次還會選擇的
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Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨。
Guest User
Cozy Queen Room
Stayed in Jul 2024
Business travelers
56 review
5.0/5
Outstanding
Posted on Aug 5, 2024
停車免費,前台服務好
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Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨。
Guest User
Exceptional Superior Twin Room
Stayed in Mar 2024
Business travelers
1 review
1.0/5
Posted on Mar 20, 2024
臟亂差!!好評都是刷出來的。房間衞生間一股味道地板爛的,吹風機壞的而且沒有拖鞋,床單居然還是破的好多地方都好臟。以後不會去了
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Response from Property: 尊敬的貴賓,感謝您對我們酒店的點評。我們非常抱歉您在入住期間遇到的問題,我們會認真對待您的反饋,努力改進酒店的硬件設施和服務質量,讓每一位貴賓都能感受到舒適和温馨。我們會加強房間衞生的清潔和消毒,確保每一位貴賓入住的房間都是乾淨整潔的。同時,我們也會檢查房間的設施和用品,確保它們的完好和可用性。再次感謝您的反饋,我們期待有機會為您提供更好的服務。
Guest User
Cozy 2-bed Room
Stayed in Mar 2024
Travel with friends
14 review
1.0/5
Posted on Mar 22, 2024
被子很臟,晚上讓換掉,服務態度也不好,真的很差勁 設施:花灑那些不太行 衞生:一床的被子很臟 環境:很吵 服務:絕對有問題
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Response from Property: 尊敬的貴賓,非常感謝您對我們酒店的點評。我們非常抱歉您在住宿期間遇到了這些問題,我們會盡快改進。我們已經通知了我們的清潔團隊,確保床單和被子的清潔度得到提高。我們也會加強對員工的培訓,以確保服務質量得到提高。關於設施和環境的問題,我們也會盡快檢查和改進。我們非常重視您的意見和建議,我們會不斷努力提高服務質量,為您提供更好的住宿體驗。再次感謝您的反饋,期待下一次為您服務。
Anonymous User
Comfy Room (Double bed) (Special promotion)
Stayed in Jul 2024
Couples
1 review
0.5/5
Posted on Jul 28, 2024
衞生:很差,被單上有污積,枕頭套發黃,電視、冷氣遙控都是塵 設施:到處都很簡陋 環境:房間一進門有股臭味,內里根本不堪入目,地板發黴能翹起來,差點摔交。電視沒有信號,衞生間漏水 服務:沒有服務
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Response from Property: 尊敬的賓客您好,對於您反饋的問題我們會認真跟進整改,也非常感謝您對我們門店服務的認可,我們會努力改正缺點,服務會更認真細緻對待每一位客人,祝您旅途愉快!
Guest User
Comfy Room (Double bed) (Special promotion)
Stayed in Nov 2024
Travel with friends
4 review
2.2/5
Posted on Nov 11, 2024
酒店蠻一般的,然後很多東西都沒有,連梳子都沒有!電梯也只有一個,然後那個門鎖也不是特別安全,真的是連鎖酒店嗎?都讓我有點懷疑了。
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Response from Property: 尊敬的客人,很遺憾此次入住未能達到您的期望,我們對此深表歉意。關於您提及的物品缺失問題,我們會及時補充完善,確保各類客用品齊全。電梯數量給您帶來不便,我們會考慮後續優化方案。而關於門鎖安全,我們的連鎖酒店均採用符合行業標準的安防系統,可能在使用體驗上讓您有所擔憂,我們會安排專業人員再次檢查維護,以保障客人的安全與舒適。感謝您的反饋,我們會努力改進不足,期待未來能給您更好的入住體驗。
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