StarChain Ocean View Hotel (Shenzhen Yantian Seafood Street) Guest Reviews
4.5/5
Good
350 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(350)
Positive reviews(336)
Reviews with photos/video(147)
Nice sea view(62)
Friendly front desk staff(42)
Classy environment(32)
Close to beach(15)
Well decorated(14)
Well designed(14)
Average sound insulation(13)
Amazing natural light(6)
Negative reviews(14)
Guest User
Chenyue Sea View Twin Room (Intelligent Language Control)
Stayed in Sep 2024
Travel with friends
1 review
3.5/5
Posted on Sep 8, 2024
ok
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Response from Property: 尊敏的客户,感謝您入住星與辰海韻酒店,若您覺得在小韻家住得舒心的話請幫小韻點滿五顆小星星可以嗎?星與辰海韻酒店坐落於具有城市風範和魅力的鹽田區,位於鹽田區港旁海鮮食街60號。酒店周邊集吃喝玩樂購物為一體的商業綜合體,周邊旅遊景點眾多,緊鄰‘’大梅沙‘’海灘;梧桐山風景區“鵬城第一峯”;中英街;海濱棧道等、地鐵8號線直達大小梅沙,陽光,沙灘,讓您放鬆心情,暢遊鹽田,我們將不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。期待您的再次光臨!祝您生活愉快,工作順利!再次感謝您選擇入住星與辰海韻酒店,祝您未來生活愉快~
King’s son
Chenyue Sea View Twin Room (Intelligent Language Control)
Stayed in Feb 2023
Couples
19 review
4.5/5
Great
Posted on Feb 15, 2023
The hotel was good so far with good location facing the sea port ,there’s no elevator but the stairs are really good decorated and easy to use. I just noticed some hair around the room and inside the drawer. Check in and out was so smooth.
6/11
Response from Property: Dear friend, thank you for choosing FOUR+ Haiyun Hotel (Shenzhen Yantian Branch) to make every guest live comfortably, rest assured, and happy. This is our constant pursuit of the goal and purpose, and we look forward to serving you next time. Thank you for your comments and suggestions, we will pay attention to them and make improvements. Looking forward to your next visit, I wish you a happy life!
Simeon Charles
Xingyue City View Big Bed Room (Intelligent Language Control)
Stayed in May 2022
Solo travelers
3 review
4.2/5
Very Good
Posted on May 6, 2022
Rode out to Yantian on my bike and arrived here for the second time. Covid restrictions make travelling anywhere in China difficult right now but the guy behind the desk was patient, friendly and extremely helpfull throughout the convoluted check-in process.
Nice room (a few stray hairs - but otherwise clean) and a great location for restaurants and walking/cycling along the coast.
Recommended!
Response from Property: Thank you for your comments.We will improve the deficiencies.We look forward to your coming again and we will give you a better experience~
Laura May
Enjoy The Elegant Big Bed Room (intelligent Language Control)
Stayed in Feb 2022
Couples
18 review
4.5/5
Great
Posted on Feb 17, 2022
Comfortable stay and good amenities. The location is good for many seafood restaurants and you can walk to Dameshia along the coastal walkway.
Response from Property: The city is very big and the world is very small. Sometimes I feel that the world is like a street view, which is clear at a glance. So I cherish meeting with us. Our hard work results satisfy our relatives. This is our greatest encouragement. Continuing the usual accommodation environment and better service is what I want to do for you. I look forward to your coming again. I wish you a happy life!
Guest User
Xing Yue Cheng Jing Twin Room (Intelligent Language Control)
Stayed in Dec 2024
Travel with friends
6 review
3.5/5
Posted on Dec 17, 2024
The room is clean and tidy, the bed is big and very comfortable! There is plenty of food near the seafood street, the price is reasonable, and the scenery near the seaside is good. You can run and jog in the evening and morning to enjoy the scenery along the way.
Original TextTranslated by Google
Response from Property: 尊敏的客户,感謝您入住星與辰海韻酒店,並利用寶貴的時間告知我們您的入住體驗,我們一直致力於為每位喜人提供更好的服務。對於您所提到問題,我們會反饋給公司,再次感謝您選擇入住星與辰海韻酒店,希望此次經歷不會影響您的美好旅行心情,祝您未來生活愉快~
Guest User
Enjoy The Elegant Big Bed Room (intelligent Language Control)
Stayed in Dec 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Dec 15, 2024
The front desk staff was very considerate and introduced the surrounding places to eat and play. They also upgraded me to a room with windows for free. The room was also very comfortable, decorated in an ocean style, and the blue tones were very holiday-like.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!您的滿意是我們的追求!感謝您分享您的入住體驗,我們會繼續努力,為每一位入住的客人提供高品質的服務。希望您經常光顧,再次感謝您的支持!祝您生活愉快!一切順利!
Guest User
Enjoy The Elegant Twin Room (intelligent Language Control)
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 1, 2024
The room is clean and tidy. The store also upgraded the room for free. The surrounding transportation is convenient and the food is affordable. Overall, I am very satisfied
Original TextTranslated by Google
Response from Property: Thank you for your support. We will continue to provide the same good quality and more perfect service as always. Thank you for your support and love! Xingyuchen Haiyun Hotel is located in Yantian District, which has an urban style and charm. It is located at No. 60, Yantian District, Port Seafood Street. The hotel is surrounded by a commercial complex integrating food, drink, entertainment and shopping. There are many tourist attractions around it. It is close to the "Dameisha" beach; Wutong Mountain Scenic Area "Pengcheng First Peak"; Zhongying Street; Seaside Plank Road, etc. Metro Line 8 goes directly to Dameisha and Xiaomeisha. Sunshine and beaches allow you to relax and enjoy Yantian. If you have any questions during your stay, please call the front desk switchboard for processing. We will continue to work hard to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Looking forward to your visit again! I wish you a happy life and smooth work!
Guest User
Enjoy The Elegant Big Bed Room (intelligent Language Control)
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The hotel is great, the room is clean and tidy, the front desk girl has a good service attitude and even upgraded our room. I recommend everyone to stay here!
Original TextTranslated by Google
Response from Property: 親愛的賓客,您好!衷心感謝您對我們酒店的支持和各方面的認可。我們不遺餘力,衹為給每一位賓客帶來獨特的旅居體驗。看到您的滿意和肯定,我們倍感欣慰和感動。我們將持續努力,時刻準備着迎接您的隨時迴歸。期待再次為您提供難忘的入住體驗!祝您生活愉快!
Guest User
Xingyue City View Big Bed Room (Intelligent Language Control)
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 3, 2024
The hotel has a quiet environment and a full sense of design. The front desk guy is also very considerate and provides free upgrades when checking in. I was deeply impressed by this hotel. Not only is the environment beautiful, but it also feels like home. You can play nearby during the day and return to the hotel at night to enjoy the warmth of home.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!您的這條評論就像填上的星星閃着光,温暖着我的心,您説的所有,我的全部都記在心裏,感謝五星,期待您的下次入住!
Anonymous User
Enjoy The Elegant Big Bed Room (intelligent Language Control)
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 29, 2024
The room has smart functions. The voice assistant can help turn on and off lights and air conditioning, which is very convenient just like at home. The room is clean and tidy. The girl at the front desk even gave us a few extra bottles of water when the weather was hot. It is also very convenient to eat nearby. The surrounding area They are all seafood restaurants. The girl at the front desk introduced us to nearby hotels and attractions. Metro Line 8 is not far from the hotel. We will come back next time if we have a chance! ! !
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at Star and Star Ocean Hotel and for your affirmation of our service. We hope that you can enjoy comfort and convenience even during your journey! In the passing of time, one encounter after another constitutes the richness of life and embellishes the lasting and eternal beauty of life. Just like love and courage, only by really touching can you feel the beauty. Continuing the same accommodation environment and more perfect service is what I want to do for you. I hope Xiaoyun will always have your company on the road ahead in the future! I wish you a happy life! All the best!
Guest User
Enjoy The Elegant Big Bed Room (intelligent Language Control)
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 27, 2024
The room is warm and comfortable, with smart voice control of home appliances, very clean and sanitary, the water pressure in the bathroom is also very strong, the bath is very comfortable, the mattress is also very comfortable, in short, I am very satisfied! Good quality and low price, great value for money, I will go to this store next time, highly recommended!
Original TextTranslated by Google
Response from Property: 親愛的賓客,您好!衷心感謝您對我們酒店的支持和各方面的認可。我們不遺餘力,衹為給每一位賓客帶來獨特的旅居體驗。看到您的滿意和肯定,我們倍感欣慰和感動。我們將持續努力,時刻準備着迎接您的隨時迴歸。期待再次為您提供難忘的入住體驗!祝您生活愉快!
Guest User
Enjoy Garden Big Bed Room (Intelligent Language Control)
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 24, 2024
Near the seaside is very comfortable quiet environment comfortable very good good can recommend friends not far from Shenzhen by car is 30 minutes to come nearby and there are barbecue and grilled intestines not far away and there is a convenience store likes like
Original TextTranslated by Google
Response from Property: Thank you very much for your comment. In ordinary life, the daily necessities are the food, the crowded commuting crowds, and the overwhelming pressure of adults. However, in addition to the thorns that pierce the skin, there are also the poems and distant places that make you dream. In any case, if you are tired or annoyed, you can pass by the Star and Chen Haiyun Hotel, drink tea and chat. In the wind and rain, we will always wait for you at the Star and Chen Haiyun Hotel~
Tony KO Wong
Enjoy The Elegant Twin Room (intelligent Language Control)
Stayed in Oct 2024
Couples
35 review
3.2/5
Posted on Oct 16, 2024
The hotel environment is quite satisfactory.
Located in Seafood Street, there are many restaurants.
Just minutes away from the metro station.
This time I booked an elegant double room.
The trip.com page showed that this room was a sea view room, but when I arrived, the hotel staff said that this room type only had an inner window and was not a sea view room.
If I want a sea view room, it will cost another 100 yuan.
This makes me feel like I've been cheated.
I don’t know if the information displayed by the hotel is misleading or something went wrong.
Original TextTranslated by Google
Response from Property: 尊敏的客户,感謝您入住星與辰海韻酒店,井利用寶貴的時間告知我們您的入住體驗,我們一直致力於為每位喜人提供更好的服務。對於您所提到問題,我們已改正,可能是不小心選錯了景觀給您帶來困擾,非常抱歉!我們已申請為您免費一次升級海景房的權益,下次您到店可使用,海韻酒店全體員工再次感謝您選擇入住星與辰海韻酒店,希望此次經歷不會影響您的美好旅行心情,祝您未來生活愉快~
ECpiG
Enjoy The Elegant Big Bed Room (intelligent Language Control)
Stayed in Oct 2024
Couples
24 review
4.5/5
Great
Posted on Oct 6, 2024
The hotel's location is close to the subway station, which takes about seven to eight minutes' walk;
There are a large number of restaurants near the hotel, focusing on seafood and barbecue;
The front desk staff had a good service attitude and helped us upgrade the room. There is artificial intelligence in the room to assist with daily operations.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!感謝您在百忙之中抽出時間點評酒店。非常高興看到您對此次入住的點評,也歡迎您與我們分享更多入住的細節,我們期待與您的下一次邂逅,期待您的下次入住!
breaktime1
Enjoy The Elegant Twin Room (intelligent Language Control)
Stayed in Aug 2024
Travel with friends
1 review
3.7/5
Posted on Aug 30, 2024
It is convenient and easy to find the hotel by walking from Yan Tin Market MTR Station. The hotel faces the sea and has a beautiful environment. The front desk service is attentive. You can sleep well here. It is very convenient to order takeout and it can be delivered directly to the room. The room service is fast and fast. The only facility maintenance needs improvement.
Original TextTranslated by Google
Response from Property: 尊敏的客户,感謝您入住星與辰海韻酒店,並利用寶貴的時間告知我們您的入住體驗,我們一直致力於為每位喜人提供更好的服務。對於您所提到問題,我們會反饋給公司,再次感謝您選擇入住星與辰海韻酒店,希望此次經歷不會影響您的美好旅行心情,祝您未來生活愉快~