Liyi Fenghua Hotel (Shenzhen Exhibition Center Fuhai West Subway Station Store) Reviews
Liyi Fenghua Hotel (Shenzhen Exhibition Center Fuhai West Subway Station Store)
No.87, Yonghe Road North, Fuhai Street, Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
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Liyi Fenghua Hotel (Shenzhen Exhibition Center Fuhai West Subway Station Store) Guest Reviews
4.7/5
Outstanding
713 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(713)
Positive reviews(703)
Reviews with photos/video(60)
Classy environment(101)
Easy to get around(77)
Friendly front desk staff(71)
Many dining options(39)
Would stay again(29)
Convenient parking(16)
Close to metro(15)
Highly recommended(5)
Negative reviews(10)
Guest User
Superior Queen Room
Stayed in Aug 2024
Business travelers
8 review
Outstanding
Posted on Aug 31, 2024
Very good and staff friendly
Guest User
Cozy 1-bed Room
Stayed in Aug 2023
Solo travelers
57 review
Great
Posted on Sep 12, 2023
good..................................................
Response from Property: Woohoo, I don’t know what Xiaoman did not do well enough. I didn’t satisfy you. I’m really sorry. I hope you can give Xiaoman a chance to change things and provide you with high-quality service. I look forward to your next visit. !
Guest User
Standard Double Room
Stayed in Sep 2024
Business travelers
1 review
Outstanding
Posted on Sep 13, 2024
The environment and services are very good. I will definitely come again next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Cozy Queen Room
Stayed in Sep 2024
Other
9 review
Outstanding
Posted on Sep 16, 2024
The attitude is still very good. The price/performance ratio is very good. The attitude is correct. HH
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
MachoMan-237
Cozy Queen Room
Stayed in Sep 2024
Solo travelers
4 review
Outstanding
Posted on Sep 8, 2024
Good quality and low price, the price is very favorable, the corresponding room facilities and room size are very good, the bed is large and comfortable
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Cozy Queen Room
Stayed in Aug 2024
Couples
1 review
Outstanding
Posted on Aug 26, 2024
There are many places to eat nearby. The room is clean and hygienic. The HH front desk is friendly and the check-in is fast.
Original TextTranslated by Google
Response from Property: Hello, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard. We look forward to our next trip and we can create more perfect services for you. I wish you all the best.
Guest User
Cozy Queen Room
Stayed in Aug 2024
Business travelers
54 review
Outstanding
Posted on Aug 20, 2024
Facilities: complete, beds are soft and comfortable
Hygiene: clean and no smell
Environment: Quiet
Service: warm
Original TextTranslated by Google
Response from Property: Hello, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard. We look forward to our next trip and we can create more perfect services for you. I wish you all the best.
Guest User
Cozy Queen Room
Stayed in Aug 2024
Business travelers
54 review
Outstanding
Posted on Aug 19, 2024
The hotel has convenient transportation, very close to the subway station, and the reception at the front desk is very good. good. satisfy.
Original TextTranslated by Google
Response from Property: Hello, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard. We look forward to our next trip and we can create more perfect services for you. I wish you all the best.
Guest User
Cozy Queen Room
Stayed in Aug 2024
Other
1 review
Outstanding
Posted on Aug 18, 2024
It’s my first time to stay here. I got a free room upgrade. The service attitude is very good. I recommend it to everyone.
Original TextTranslated by Google
Response from Property: Hello, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard. We look forward to our next trip and we can create more perfect services for you. I wish you all the best.
夢想旅遊
Cozy Queen Room
Stayed in Jul 2024
Couples
1 review
Posted on Jul 30, 2024
Front desk service is very poor. The tone and attitude are very bad. Forcibly use a personal phone to take photos of passengers' ID cards. and photocopies of ID photos. Worry about data leakage and data leakage for illegal purposes. Life safety is threatened. All rights and legal effects are reserved. I hope your hotel will deal with it strictly and delete the passenger ID on the private phone. Keep your travel personal data safe. In addition, the hotel's breakfast is not hygienic and there are cockroaches and flies. Breakfast in the hotel is on the 8th floor. You have to take the elevator to the 7th floor and then take the stairs, which is very inconvenient and painful for travelers with limited mobility. . There are only 2 rooms left in the hotel, and there are no other rooms to change.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again
Guest User
Standard Room (2 beds)
Stayed in Aug 2024
Travel with friends
1 review
Outstanding
Posted on Aug 19, 2024
There are many places to eat nearby and transportation is convenient. Recommended
Original TextTranslated by Google
Response from Property: Hello, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard. We look forward to our next trip and we can create more perfect services for you. I wish you all the best.
Guest User
Standard Room (2 beds)
Stayed in Aug 2023
Other
1 review
Outstanding
Posted on Aug 3, 2023
Environmental facilities are very good, the room is clean and tidy. The service attitude at the front desk is also OK
Original TextTranslated by Google
Response from Property: Sunny, warm and windless days, my mood is turbulent, today’s thoughts are too amazing, the grass grows and the warblers fly in the sun, my mood is rippling, today’s thoughts are too poetic, nothing, I just miss you very much, I hope the text messages will bring happiness and joy. wish you a happy life.
Guest User
Cozy 1-bed Room
Stayed in Jul 2023
Travel with friends
1 review
Outstanding
Posted on Aug 1, 2023
The environment is very good, the transportation is convenient, clean and tidy, the room is also very good, a hotel I like very much
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Berman, your satisfaction makes us extremely happy; your strong recommendation makes us feel very honored. Berman can win your love, we know that only with unremitting efforts can we do better, in order to be recommended by more friends! Xiaoman will work harder to achieve more exquisiteness and surprises, and look forward to visiting Berman Hotel again~Good Morrow!
Guest User
Cozy Queen Room
Stayed in Jul 2023
Other
1 review
Outstanding
Posted on Jul 31, 2023
The environment is very good, the room is hygienic and clean, the service is considerate, highly recommended!
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Berman, your satisfaction makes us extremely happy; your strong recommendation makes us feel very honored. Berman can win your love, we know that only with unremitting efforts can we do better, in order to be recommended by more friends! Xiaoman will work harder to achieve more exquisiteness and surprises, and look forward to visiting Berman Hotel again~Good Morrow!
Guest User
Standard Room (2 beds)
Stayed in Jun 2023
Business travelers
1 review
Posted on Jun 17, 2023
The hair dryer was broken, and the paper towels were not replenished. I contacted the front desk and was told that no one was available to bring them to me, so I had to go get them myself. In the middle of the night, I was told that I would show customers their rooms and there was no time to replenish them. This happened to several things. The service was extremely poor. Breakfast was also poor, the only edible thing was white porridge and fried eggs. The room was small and had serious water marks. The location felt like it was a renovated hotel in an urban village, which was different from other Berman hotels.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, I'm sorry to give you a bad check-in experience. The hotel takes your suggestions very seriously and will continue to strengthen training. I hope you can contact the hotel after seeing the reply. I hope to get your forgiveness and can Continue to choose our hotel and look forward to your visit again. Handwritten by the store manager.