No.101 Modern Performing Art Center, Hongli West Road, Futian District, Shenzhen, Guangdong, 518037, ChinaView Hotel Details
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CHEERMAY HOTELS SHENZHEN CITIZEN CENTER Guest Reviews
4.7/5
Outstanding
897 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(897)
Positive reviews(877)
Reviews with photos/video(112)
Friendly front desk staff(163)
Easy to get around(145)
Convenient location(128)
Close to metro(94)
Awesome amenities(85)
Convenient parking(68)
Delicious breakfast(32)
Perfect for business trips(14)
Negative reviews(19)
Guest User
Quality Selective Double Bed Room
Stayed in May 2024
Business travelers
14 review
4.0/5
Very Good
Posted on May 13, 2024
The hotel is newly remodelled nicely, but the remodelling is still going on on the upper floors and VERY noisy during the day. The strong point of the hotel is quite clean, and weak point is the breakfast is outsourced to a nearby MacDonald or a Chinese eatery with a very small portion (see the attached picture), although one could easily find places to eat in a city such as Shenzhen.
Wi-Fi is reliable. No anything else except your own tight room, this is a suitable clean hotel for business travellers for a short stay.
Response from Property: Thank you very much for your support of our Chaoman Hotel and for sharing your accommodation experience in your busy schedule. We are also very happy to know that you have enjoyed satisfactory service. When booking, we will inform the passengers that the property next door is under renovation. If you cannot sleep in after 8 am, you can contact the staff for any questions during your stay. We will solve them for you as soon as possible. We have always been dedicated to creating a more comfortable and considerate service and accommodation environment. We hope you have a pleasant stay. We will work harder and more attentively to continuously improve the service level and perfect the service details to provide you with better service! Looking forward to seeing you again!
Guest User
Quality Selective Double Bed Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 25, 2024
The experience is really good
Response from Property: Simple words bring full of touching feelings. Thank you for your praise and affirmation. With your company, we will work harder to provide you with better services. We look forward to your visit again! I wish you a happy life and all the best!
Guest User
Quality Select Double Bed Room
Stayed in Nov 2023
Solo travelers
10 review
5.0/5
Outstanding
Posted on Nov 28, 2023
Hotel is well located, not too far from the Lianhuacun Metro Station(exit B2, alternatively, use exit A1 which has an escalator) and there's a Mcdonald's 50m away. Orders for Mcdonald's can be made by the reception staff. The room and facilities met my requirements although as in many cheaper hotels in China there's always the lingering cigarette smell. Most importantly, the room is clean and has modern lighting. I was out exploring for almost the whole day and only returned to the room to sleep. Perfectly clean sheets. Staff is courteous and friendly.
Response from Property: Thank you very much for choosing Chaoman. Your satisfaction makes us extremely happy. Your recommendation makes us feel very honored. Chaoman can win your love. We know that only with unremitting efforts can we do better and let more friends recommend it! The little comics will work harder to be more exquisite and surprising, and look forward to your visit to the Chaoman Hotel again.
kwong
Quality Selective Double Bed Room
Stayed in Mar 2024
Couples
5 review
2.2/5
Posted on Mar 31, 2024
Room not clean, location is bad and very noisy in the morning. Not recommend.
There is also no fridge in the room.
Response from Property: Dear guest, thank you very much for your support to Xiaomanjia. We take your feedback very seriously and have notified the housekeeping manager to investigate the matter and punish the room attendant. At the same time, we will also Strengthen employee training to prevent such things from happening again. I also look forward to your continued support of Xiaomanjia. I wish you all the best in your work!
Yuen Ling
Quality Select Double Bed Room
Stayed in Feb 2024
Other
6 review
3.2/5
Posted on Feb 12, 2024
there is sound of water dripping outside window during the mid-night. cannot sleep the while night.
Response from Property: terribly sorry!that was just the sound of the air conditioner. we will carry out maintenance on the room. thanku for your feedback welcome to the ZMAX hotel again.
Marcoroom
Quality Selective Double Bed Room
Stayed in Feb 2024
Solo travelers
6 review
3.7/5
Posted on Feb 26, 2024
Clean and Good Location
Jessicaaaa
Stayed in Nov 2021
Business travelers
4 review
4.0/5
Very Good
Posted on Dec 15, 2021
Near to MTR station very convenient. But the room and elevator is small in space
感松
Quality Selective Double Bed Room
Stayed in Aug 2024
Couples
1 review
4.2/5
Very Good
Posted on Sep 1, 2024
Overall satisfactory, near the subway station, there is a 24-hour McDonald's downstairs, the service is very good, I was given a free room upgrade, free extra quilt, complete facilities, two more bottles of mineral water for free, the price-performance ratio is good, close to Lianhuashan Park, Upper Town, other major museums, etc., convenient for sightseeing, the only drawback is that the room has a strong musty smell, which makes people uncomfortable all night
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing to stay at Chaoman Hotel and sharing your stay experience with us. The hotel is located at Exit B2 of Lianhua Village Metro Station in the core area of CBD in Futian District. It is very close to Futian Port, Civic Center, Lianhuashan Park, and Shenye Shangcheng Shopping Mall. The hotel also has free parking and laundry rooms, which are very convenient for travel. It is the best choice for your business trip. Regarding the musty smell you reported, due to the changeable weather in Shenzhen and frequent rains, the room may have a musty smell. The room staff is performing ultraviolet sterilization. Thank you for raising the question and letting us know our shortcomings. If you have the opportunity to stay in the hotel next time and are not satisfied with the room, you can contact our front desk butler to help you change the room as soon as possible. We are deeply sorry for the dissatisfaction caused during your stay. We hope to have the opportunity to serve you again in the future. We believe that we will give you a different stay experience. We look forward to your visit again and wish you a happy life!
Guest User
Quality Selective Double Bed Room
Stayed in Aug 2024
Couples
7 review
5.0/5
Outstanding
Posted on Aug 25, 2024
The surrounding environment is good. It is next to Lianhua Mountain and the subway station is a two-minute walk away. It is very convenient. The hotel also has a laundry room. Not bad.
Original TextTranslated by Google
Response from Property: The babies of Chaoman Hotel Shenzhen Civic Center Lianhua Village Subway Station Branch are very happy to make you stay comfortably and happily. Of course, we will not be proud and will continue to work hard, because our goal is far more than this. There is always love across thousands of miles, can you come a few more times? When you experience it a few more times, you will find that we will bring you more satisfaction and surprises, please come again~~
Shuk Fan
Quality Selective Double Bed Room
Stayed in Aug 2024
Family
8 review
4.2/5
Very Good
Posted on Aug 23, 2024
I went to Shenzhen with my family and chose Chaoman Hotel located in Futian District. The location is very convenient. There are restaurants on the left and right. The hotel is clean, spacious and comfortable. I will continue to choose it.
Original TextTranslated by Google
Response from Property: Looking at your review, Xiaoman is very distressed. Xiaoman thinks you must have ordered the wrong one. Since Xiaoman is so good, why don't you give a 5-point praise? Xiaoman will thank you, muah!
mabel ben ben
Quality Selective Double Bed Room
Stayed in Aug 2024
Couples
17 review
3.7/5
Posted on Aug 19, 2024
The hotel is in an inner street, surrounded by residential areas, and is very quiet. But there was nothing to eat or play. It is close to the bus station and subway station, 3 minutes walk. Surprise TV has Hong Kong Channel. The air conditioner is quiet, the hot water is sufficient, and the space in the room is okay.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation of us. Even though we praised it so much, we still couldn't get a 5-point praise from you (I'm a little unhappy). But your praise is our eternal motivation, and your satisfaction is our constant pursuit. I hope you will choose our Chaoman Hotel Shenzhen Civic Center Lianhua Village Metro Station Branch next time you stay. Thank you very much for your support and trust. Xiaoman wishes you good health and success in your career.
Qiongtumoludeaimiao
Quality Select Double Bed Room
Stayed in Aug 2024
Couples
23 review
4.5/5
Great
Posted on Aug 11, 2024
Driving from Guangzhou to Shenzhen on the weekend, the priority is parking. Parking is free and there are plenty of places! The most important thing is that there is a charging station! ! It is very suitable for short tram trips like ours, and the hotel is very close to Futian High-speed Railway Station, which can be reached in 15 minutes by taxi!
Service: The service is in place, and the parking problem can be solved well by communicating in advance!
Facilities: The age of the room is not too old, the facilities and environment are clean, and the sheets and bedding have no odor, which is a plus, especially the room has no odor. I had a good rest these two days👍
Original TextTranslated by Google
Response from Property: Looking at your review, Xiaoman is very distressed. Xiaoman thinks you must have ordered the wrong one. Since Xiaoman is so good, why don't you give a 5-point praise? Xiaoman will thank you, muah!
Guest User
Quality Select Double Bed Room
Stayed in Aug 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Aug 3, 2024
Overall room: Maybe because of the location in Guangdong, the room still has some musty smell, but overall it is good. It is recommended that the merchant can put a small dehumidifier or dehumidification bag in the room.
Room details: Some unpleasant gases will seep into the sewer in the bathroom in the second half of the night
Overall good 👍👍👍👍, the hotel is located about 10 minutes walk from the subway 🚇, which is convenient for transportation. It can be chosen for business trips.
Original TextTranslated by Google
Response from Property: The world becomes more beautiful because of love, and people become kinder because of love. We should be kinder to life and be grateful for life. Only then will there be love everywhere in the world and life will be better. Welcome to visit us next time.
Guest User
Quality Selective Double Bed Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 21, 2024
All five stars, hardware details are very complete, star chain hotel. Walking distance to the Civic Center, Museum, Contemporary Art Museum, Lotus Hill, Central Park. McDonald's and private dishes are next to it, very convenient for eating. Seeing that we brought children, the front desk manager helped us upgrade the room and also extended the stay to 3 o'clock.
Original TextTranslated by Google
Response from Property: You miss a city because there lives a person you miss; you are intoxicated by a song because the beautiful melody touches your soul; you love a paragraph because it fits your heart. Time flies, we are all passers-by of time. It is such a lucky thing to have someone you miss. "Thank you very much for your support to Chaoman. Xiaoman is looking forward to your visit again-Chaoman Hotel Shenzhen Civic Center Lianhua Village Subway Station
Guest User
Guestroom (2 Beds)
Stayed in Jul 2024
Travel with friends
4 review
4.5/5
Great
Posted on Jul 16, 2024
The overall experience is good, the staff is polite. The room has bright windows and mosquito screens. It is not far from the subway station, and it is convenient to travel around.
Original TextTranslated by Google
Response from Property: Since you are so satisfied, can you give it 5 points? After all, in this era of ratings, if you don't get 5 points, you won't be able to eat well or sleep well. Please be careful not to slip your hands next time and add the last 1 point. Thank you for your evaluation. I look forward to your next stay and hope to get your full 5 points next time. . .