Atour X Hotel, Xiwan Mangrove, Bao'an Airport, Shenzhen

Atour X Hotel, Xiwan Mangrove, Bao'an Airport, Shenzhen Reviews

Atour X Hotel, Xiwan Mangrove, Bao'an Airport, Shenzhen

No.101, Lane 1, Haibin New Village, Gushu Community, Xixiang Street, Shenzhen, ChinaView Hotel Details
Atour X Hotel, Xiwan Mangrove, Bao'an Airport, Shenzhen
Atour X Hotel, Xiwan Mangrove, Bao'an Airport, ShenzhenAtour X Hotel, Xiwan Mangrove, Bao'an Airport, ShenzhenAtour X Hotel, Xiwan Mangrove, Bao'an Airport, Shenzhen
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Atour X Hotel, Xiwan Mangrove, Bao'an Airport, Shenzhen Guest Reviews

4.8/5
Excellent
1425 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(1425)
Positive reviews(1393)
Reviews with photos/video(191)
Easy to get around(171)
Friendly front desk staff(128)
Close to airport(125)
Delicious breakfast(103)
Offers pick-up/drop-offs(90)
Perfect for business trips(57)
Nice sea view(32)
Nice toiletries(14)
Negative reviews(32)
Elsamahy
JIMU Queen Room With Sea View
Stayed in Nov 2023
Business travelers
12 review
5.0/5
Outstanding
Posted on Nov 19, 2023
It is very good hotel, with nice view for the sea, the hotel provides pickup and drop off services to Shenzhen airport
RafaelSaavedra
Superior Queen Room
Stayed in Mar 2024
Solo travelers
31 review
4.0/5
Very Good
Posted on Apr 10, 2024
The hotel is near the airport, they offered me a complementary ride to the airport next day. This brand is nice, but sometimes you feel like some properties need some maintenance work
Response from Property: Thank you for your support and recommendation of the West Bay Mangrove Yaduo Hotel! Gold and silver cups are not as good as your reputation, and gold and silver awards are not as good as your praise. We will continue to work hard and not disappoint your expectations! Wishing you all the best!
MENG JIA
Superior Queen Room
Stayed in Jun 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 21, 2023
The experience was beyond my expectation, especially the laundry service and the modernized furnishing. Will definitely be one of my top options for future business travel.
Geluosupujiecaiyong
Superior 2-bed Room
Stayed in Dec 2023
Business travelers
45 review
4.0/5
Very Good
Posted on Jan 2, 2024
so far so good.. convenient and nice services
Response from Property: Your satisfaction is the greatest encouragement to Duoer, your favor is the vitality of Duoer, thank you very much for your support to Duoer! You are welcome to come often.
Guest User
Atour - JIMU Queen Room
Stayed in Aug 2023
Family
3 review
5.0/5
Outstanding
Posted on Sep 24, 2023
Very good
Response from Property: Thank you for you recognition of your hotel ,Duore is looking forward to your next stay .
Anonymous User
Superior Queen Room
Stayed in Jun 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Jun 8, 2024
I thought it would be noisy as it is close to the airport, but the soundproofing is surprisingly good. There are also food and supermarkets nearby. It is about a 20-minute drive from the airport, which is quite convenient.
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Response from Property: Hello Duoyou! Thank you for coming back! Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, warmth is memory, and the warmth in memory will never change despite the vicissitudes of life. I hope that Atour
Guest User
Superior Queen Room
Stayed in Apr 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Very beautiful service, extended time as needed, free airport drop-off, the service brother has a great attitude, it is very close to the airport and the pier, very convenient, I recommend everyone to stay here when coming to Shenzhen!
Original TextTranslated by Google
Response from Property: Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. We are happy because of you! Thank you for your support and care for us.
Xiangwangziyou
Superior Double Room
Stayed in Apr 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Apr 27, 2024
The service attitude is super good and very thoughtful. The room is large and clean. I will come here again next time.
Original TextTranslated by Google
Response from Property: Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. We are happy because of you! Thank you for your support and care for us!
Guest User
Superior Double Room
Stayed in Apr 2024
Business travelers
1 review
1.0/5
Posted on May 1, 2024
It was so bad. On my way back from a business trip, they told me that my underwear was left in the hotel room and they wanted to send it to me. But I paid for the shipping fee and it turned out to be someone else's underwear!!! This is how dirty and outrageous the hotel is! The previous guest's personal belongings were not cleaned up! And then they mistakenly thought they belonged to the next guest and sent them out by express!!!
Original TextTranslated by Google
Response from Property: Dear friends, thank you for choosing to stay at Atour Hotel. Seeing the problem of leftover items you reported, the store manager attached great importance to it and investigated it at the first time. First of all, the front desk of this store has not handled the clothing in your picture. The store partners have received professional training on the process of handling leftover items. If there are leftover items in the room, the housekeeping sister will take photos and send them to the group, and the front desk will contact you. After the contact, it will be registered in the leftover item book. There is no such record in the group chat information and the leftover item registration book, and the mailing information of the front desk partner has been checked. There is no such record. Maybe you stayed in many hotels during your trip and accidentally clicked the wrong comment. Thank you for your feedback. Our hotel will also conduct more training again to avoid this problem.
Bannasakexuebietai
Superior 2-bed Room
Stayed in Apr 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Apr 27, 2024
The room was clean, the mattress was comfortable, and a TV projection screen was provided. It was very comfortable, and I didn't have to hold my phone to watch TV series, hahaha. The next morning, the flight was less than 7 o'clock, and they provided a morning call for us, and they also prepared breakfast for us to take to the airport. The service was really great.
Original TextTranslated by Google
Response from Property: Thank you for your support. We are very happy to see your comments. It is an honor for our service to be evaluated by you. We always serve our guests with enthusiasm and sincerity. The hotel is located near Xiwan Mangrove Park. The comfortable, quiet, warm and simple accommodation space is the lifestyle that our hotel staff is committed to creating for you. We look forward to your frequent visits and waiting for you to come home!
yolandasyt
Superior Double Room
Stayed in Apr 2024
Business travelers
38 review
5.0/5
Outstanding
Posted on Apr 24, 2024
Booked through the investment promotion, the price and environment are very good. The room is very large, it feels more than 50 square meters, the bathtub is also very comfortable, it would be better if there is a bath ball. The breakfast is also good, the waiter makes more beautiful coffee, and the rice noodles taste good.
Original TextTranslated by Google
Response from Property: Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. We are happy because of you! Thank you for your support and care for us!
Albizia329
Superior Double Room
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The room is very elegant, close to the airport, and also provides airport pick-up and drop-off services. The breakfast is very rich, and the lady also upgraded the room
Original TextTranslated by Google
Response from Property: We are very happy to see your comments. We are honored to receive your evaluation of our services. We always serve our guests with enthusiasm and sincerity. The hotel is located near Xiwan Mangrove Park. The comfortable, quiet, warm and simple accommodation space is the lifestyle that our hotel staff is committed to creating for you. We look forward to your frequent visits and waiting for you to come home!
Anonymous User
Superior 2-bed Room
Stayed in Mar 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 4, 2024
Very satisfied with my stay. The hotel is located in an excellent location with convenient transportation and is close to the city center and tourist attractions. The rooms are very comfortable and well equipped. The bedding is soft and comfortable. Overall, I had a pleasant and comfortable stay at this hotel, and I would definitely choose to stay here again if I have the opportunity to come to Urumqi again.
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Response from Property: Hello! Thank you very much for staying at the hotel and giving a high evaluation. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. I am very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with high-quality services at any time. We look forward to your visit again!
Anonymous User
JIMU Queen Room With Sea View
Stayed in Mar 2024
Business travelers
26 review
5.0/5
Outstanding
Posted on Mar 23, 2024
Overall very satisfied. But it would be better if the glass could be soundproof. The service was quite thoughtful, and she even called a taxi when I left. The lady was very considerate
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Shenzhen Baoan Airport Xiwan Mangrove Atour Hotel. Thank you very much for your support and praise for our hotel. It is our responsibility to make guests feel comfortable and at ease. We will also use more professional and considerate services to make every guest feel at home.
Anonymous User
Superior Queen Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 22, 2024
The service is very good and welcoming. The transportation is very convenient. There is also a free airport drop-off service every hour. I had to catch a flight in the morning and didn't have time to eat breakfast. They also packed breakfast for me to eat on the way. The room was clean and tidy
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Shenzhen Baoan Airport Xiwan Mangrove Atour Hotel. Thank you very much for your support and praise for our hotel. It is our responsibility to make guests feel comfortable and at ease. We will also use more professional and considerate services to make every guest feel at home.