Lavande Hotel (Shenzhen Jingtian Metro Station) Reviews
Lavande Hotel (Shenzhen Jingtian Metro Station)
PP International Apartment, Lianhua West Road, Futian District, Futian District, Shenzhen, Guangdong, 518001, ChinaView Hotel Details
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Lavande Hotel (Shenzhen Jingtian Metro Station) Guest Reviews
4.8/5
Excellent
2586 review
Verified reviewsLocation4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2586)
Positive reviews(2516)
Reviews with photos/video(148)
Easy to get around(264)
Classy environment(235)
Friendly front desk staff(231)
Convenient location(156)
Close to metro(129)
Large rooms(94)
Perfect for business trips(30)
Quality towels(9)
Negative reviews(69)
Guest User
Romantic Room
Stayed in Aug 2024
Solo travelers
1 review
Outstanding
Posted on Aug 14, 2024
The exterior of the hotel could be deceiving but the interior and rooms are brand new looking. Location is great ! 5 minutes walk from the subway. Friendly staff!
Response from Property: Thank you dear for your comments and sharing. Xiaoli will definitely not forget her original intention, keep her mission in mind, and forge ahead~ Reply to: Xiaoli who will serve you wholeheartedly~
Guest User
Elegant Twin Room
Stayed in May 2024
Family
1 review
Outstanding
Posted on Jul 1, 2024
Good location and nice accommodations
Guest User
Standard Single Room
Stayed in Sep 2023
Couples
1 review
Great
Posted on Sep 22, 2023
Good service and comfortable room with a great location close to metro.
Note: The page details didn’t say it only has an interior window.
Response from Property: Thank you very much for your recognition. Your affirmation is the driving force for us to persist. We will continue to work hard to create a more comfortable living environment for you. Rain or shine, I am here waiting for you. I look forward to meeting you next time!
Nia H
Superior Double Room (No Window)
Stayed in Apr 2023
Business travelers
6 review
Posted on Apr 22, 2023
There were hair leftover on the new bath towels and sheets are stained. Doors were very loud, we could hear other hotel guests door slamming on throughout the night.
Response from Property: Hello, dear guest, thank you for visiting Lavande Hotel Jingtian Metro Station Branch. Xiaoli is very sorry that we did not give you a perfect stay experience. We will rectify the issues you raised immediately. If you have any questions during your stay, you can contact us at any time. Contact Xiaoli, the hotel housekeeping center and front desk colleagues are dedicated to serving you 24 hours a day. We look forward to your visit again and wish you a happy every day!
Guest User
Superior Double Room (No Window)
Stayed in Feb 2024
Solo travelers
1 review
Outstanding
Posted on Feb 16, 2024
非常不错niceeeeeeeeeeeeeeeeeeeee
Guest User
Elegant Twin Room
Stayed in Mar 2024
Business travelers
1 review
Amazing
Posted on Apr 22, 2024
Good service
way2011
Elegant Twin Room
Stayed in Jan 2024
Business travelers
2 review
Outstanding
Posted on Feb 1, 2024
very good
BYAMBASUREN BOYKA
Business Queen Room
Stayed in Dec 2022
Business travelers
55 review
Outstanding
Posted on Jan 4, 2023
Friendly service clean
Guest User
Standard Single Room
Stayed in Sep 2024
Travel with friends
13 review
Amazing
Posted on Sep 15, 2024
Lavande Hotel Jingtian Branch has a superior location and convenient transportation. The room is clean and tidy, with complete facilities and the service is considerate and warm. The bedding is comfortable and provides a good night's sleep. The breakfast is rich and varied to satisfy different tastes. The overall experience is great, highly recommended to friends who need accommodation!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review. If you are satisfied with Xiaoli, can you light up all the little stars for us? I wish you a happy life!
Anonymous User
Business Queen Room
Stayed in Sep 2024
Business travelers
2 review
Outstanding
Posted on Sep 11, 2024
Every time I go on a business trip, I always stay at this Lavande. The receptionist is warm and enthusiastic, and she tries her best to meet the needs of the guests. The room is spacious and comfortable. There is also a massage shop on the third floor, which is very suitable for business people. You can relieve fatigue without leaving the hotel. I will continue next time...
Original TextTranslated by Google
Response from Property: The years are fleeting like this, time is rushing, there are some melancholy, some ups and downs, some splendor and some prosperity, in the end, they are just two lines of desolation. I always feel that not everyone can hold flowers and smile when they reminisce over time. But Lili deeply hopes that Lili will be with her in every memory of the little master! ~
Guest User
Elegant Twin Room
Stayed in Sep 2024
Family
7 review
Outstanding
Posted on Sep 3, 2024
Very satisfied
Booked an elegant twin room
The front desk upgraded it to a business twin room for free
The difference is
The business room is on the third floor, the room is better and has a window
As soon as you enter the door
The smart window automatically adjusts and closes
Two 1.35-meter single beds
Sleep quite comfortably
The quilt and pillow are also very soft
The transportation is also very convenient, and the subway station is just a few steps away
I am very satisfied with this stay
Original TextTranslated by Google
Response from Property: May sweetness accompany you every day of the year, may warmth accompany you every hour of the day, may peace accompany you every minute, may happiness accompany you every second, may guests I will always remember Xiaoli.
Chihiro-1007
Elegant Twin Room
Stayed in Aug 2024
Couples
10 review
Outstanding
Posted on Aug 31, 2024
I have always liked Lavande. It is my first choice when traveling for business. I must check if there is one nearby. It is close to the subway entrance. The room is spacious and clean. The sound insulation is also good. I like their pillows very much.
Original TextTranslated by Google
Response from Property: When I heard that you were there in the distance, I set off on a journey and saw thousands of friends coming from far away. ~It is really a great honor for Xiaoli to meet you in this flowery city. It is a great honor for Xiaoli to leave your footprints. Xiaoli looks forward to meeting you! ~Hmm~
Guest User
Elegant Twin Room
Stayed in Aug 2024
Business travelers
1 review
Outstanding
Posted on Aug 23, 2024
The staff are very enthusiastic and will take the initiative to greet you when you pass by the front desk. As soon as you check in at the front desk, they will hand you a cup of hot water, which is very considerate. There is a leisure area downstairs where you can chat.
Original TextTranslated by Google
Response from Property: Thank you Guanren for your continued recognition and support. Xiaoli is really happy to serve Guanren again. Xiaoli has many other services. I hope Xiaoli can serve you again next time Guanren comes.
Candicelwc
Elegant Twin Room
Stayed in Aug 2024
Family
31 review
Posted on Aug 21, 2024
There is not much downstairs of the hotel, but there is a shopping mall 8-10 minutes' walk away, with places for children to play, fast food shops and restaurants.
It is quite convenient to walk to Jingtian Station in 6 minutes.
The room hygiene is acceptable, but there is a bit of smell…
Original TextTranslated by Google
Response from Property: Xiaoli is very grateful to the guest for coming~ and also thanks for the guest’s recognition~ Xiaoli is a little disappointed that she did not get the five-point praise from the guest, but Xiaoli will continue to work hard to get the five-point praise from the guest~ and also looks forward to the guest’s Where to stay next time?
Guest User
Elegant Double Room
Stayed in Aug 2024
Family
1 review
Posted on Aug 6, 2024
The environment of this room is pretty good, but there is no window. The washed clothes were hung for three days but still didn't dry. There was also a strange smell when I first entered. My child said, "Mom, why is it so smelly?" I stayed there for three nights and there were no mosquito bites. But there were countless red spots on my body, which were very itchy. The above are all real feelings. If you think you can ignore them, then it's fine!
Please ignore my fat legs. This is only the bumps on the front, and there are also bumps on the sides. Because of the itchiness, I have scratched them to pieces, but if I don't scratch them, the itchiness is uncomfortable.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for your comments and evaluations. Guests' evaluations are the direction and motivation for our improvement. We are very sorry that the air conditioning problem has caused you a bad experience. After receiving your feedback, we have arranged for engineers to conduct inspections one by one to ensure air circulation in the room. Shenzhen has been experiencing heavy rains for the longest time, which has affected the rooms to a certain extent, making them relatively humid. I hope you can give Xiaoli a chance to change her ways. We look forward to your next visit!