Li Feng Hotel (Shenzhen Bao'an Center)

Li Feng Hotel (Shenzhen Bao'an Center) Reviews

Li Feng Hotel (Shenzhen Bao'an Center)

No. 1, Xinghua 1st Road, district 44, Xin'an Street, Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
Li Feng Hotel (Shenzhen Bao'an Center)
Li Feng Hotel (Shenzhen Bao'an Center)Li Feng Hotel (Shenzhen Bao'an Center)Li Feng Hotel (Shenzhen Bao'an Center)
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Li Feng Hotel (Shenzhen Bao'an Center) Guest Reviews

4.5/5
Good
458 review
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(458)
Positive reviews(443)
Reviews with photos/video(90)
Classy environment(47)
Easy to get around(32)
Friendly front desk staff(26)
Close to metro(15)
Would stay again(13)
Many dining options(13)
Convenient for shopping(10)
Toiletries were average(4)
Negative reviews(15)
Anonymous User
Deluxe Double Room
Stayed in Apr 2024
Other
20 review
4.0/5
Very Good
Posted on Apr 22, 2024
Stayed for 10 days, the check-in situation is as follows: Price: Meituan, Xiecheng, Feizhu, and hotel front desk direct extension all have orders; "Xiecheng" and hotel front desk prices are similar, "Meituan" is expensive, "Feizhu" is cheap (the difference is about 20-30 yuan). In the same price range, only one hotel in Hao Mong Kok is good, and the others are not as good as these two. Advantages: 1 Sound insulation is quite good, open window + street facing room is still relatively quiet 2 The room aunt cleans very promptly and has a good service attitude 3 There is a drying area on the ninth floor 4 The front desk girl who wears glasses and has a square face is quite good, actively informs relevant issues and handles them in time Hygiene: Every 2 days, the waiter will change the sheets, toiletries, etc., and every time, some hair, paper scraps and other small debris will be found on the sheets and towels (probably the residues of centralized washing) Problems (I contacted 4 front desk girls, 3 of whom need to be trained more!!): 1 Because I was not sure about the check-out time, I usually placed an order the next day. On one day, I placed orders with both American and Ctrip (I thought the duplicate ** had been cancelled), and told the front desk that "the Ctrip order was extended"; the front desk girl AAA did not inform me and privately chose the ** order to extend the stay, knowing that there were 2 orders in effect on the same day; she lied and said that she had informed me through the room phone. I clearly told her that I was not in the room during that time period and asked her to repeat the description and I wanted to record it, and she admitted the problem (I only knew the above situation after another front desk informed me the next day) 2 When communicating the above issues, the girl at the front desk BBB was hesitant and started crying without saying a word. (I was on a long business trip and encountered this kind of front desk for the first time) 3 When checking out, the bill was issued. After verbal confirmation that it could be issued in 3 minutes, the girl at the front desk CCC took 12 minutes to issue a bill that was not a bill at all Suggestions: 1 Although the hotel has breakfast, you can consider eating in the 44th area next door, which is only a few minutes away (the "Mo Ji" there is very unpalatable); in addition, the nearby "Jiao Ji", "Zhong Xinlong", "Yang Ji Bai Ta", and "Zhanjiang Roasted Meat" are all quite good 2 You must tell us in advance about the bill issuance. The front desk is too unskilled.
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Response from Property: Dear guests, thank you very much for your valuable suggestions. After living here for a long time, we have developed feelings for our hotel, so we have made good comments and earnest expectations. The price of each platform will be determined according to the different discounts for each guest, which is the so-called thousand faces for a thousand people. And our front desk girls should not have the reason to lie, maybe they don’t know your purpose of placing orders on several platforms at the same time. Besides, the platform will not show our hotel the real and comprehensive identity information of the guests. Our breakfast is 15 yuan per guest, the buffet variety is relatively diverse and hygienic, and the taste is as neutral as possible. After all, we are facing guests from all corners of the world. We are very grateful for your valuable suggestions, and at the same time we will strengthen the training of waiters to make our hotel's service even better. Welcome to stay at Hengshengyi Hotel again
Phebian
Deluxe Room (2 beds)
Stayed in Apr 2024
Family
2 review
4.0/5
Very Good
Posted on Apr 17, 2024
The hotel is in a convenient location. There is a night market nearby, so you don't have to worry about running out of food. There are also automatic delivery machines to facilitate delivery of takeaway food.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments. Our hotel has smart facilities, free parking service, buffet breakfast and robot service at the door. We do our best to provide various services for guests. Welcome to stay at Hengshengyi Hotel again
。娜姐。
Deluxe Double Room
Stayed in Mar 2024
Couples
13 review
4.0/5
Very Good
Posted on Mar 30, 2024
After the epidemic, since the reopening, I have been traveling around the country and exploring hotels/restaurants during holidays. Your hotel is a good value for money at this price. The location is quiet and prosperous, and it is about 5 to 8 minutes' walk from Fanchen Station. When I arrived, the receptionist was very nice and tried his best to arrange the room I needed. The room was large, the room hardware was good, the pillows were comfortable, the air conditioning was sufficient, the water pressure was strong and the water was hot enough, and music could be played during the shower, which was very pleasant. Relaxing, breakfast has many choices and tastes good. The hairdryer is new and the wind speed is very strong. Check-out is fast. But of course there are some shortcomings. The sound insulation is relatively poor. The sound of nearby residents closing the door is very loud. I was frightened a few times. There is no conditioner, and the shower gel and shampoo are in very small bottles, which should not be enough. For 2 people Although Fanshen Station is a bit far away for me, I will still recommend my friends to stay at your hotel.
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6/10
Response from Property: Dear guest, thank you very much for your good comments. Our hotel has smart facilities, free parking service, buffet breakfast and robot service at the door. We do our best to provide various services for guests. Welcome to stay at Hengshengyi Hotel again
Jixibogeyelijiang
Deluxe Room (2 beds)
Stayed in Apr 2024
Business travelers
60 review
5.0/5
Outstanding
Posted on Apr 8, 2024
The room is clean and soundproof, not noisy at night, the room has an air purifier, there is a washing machine and dryer on the third floor, which is convenient for business travelers, there is a Fanshen Night Market nearby, with a lot of delicious food
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your 5-star praise. There are many delicious foods around our hotel, with various flavors. It is also close to Fanshen subway station and Happy Harbor Ferris Wheel. There is a parking lot at the entrance of the hotel. There are rich buffet breakfasts and robot services. The room facilities are intelligently equipped with air purifiers. It is a good choice for your travel and business trip. Welcome to stay at Hengshengyi Hotel frequently.
Guest User
Deluxe Room (2 beds)
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 4, 2024
The hotel is conveniently located, the rooms are clean and sanitary, the facilities are smart, there is a rich buffet breakfast, and there is a small meeting room
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your 5-star praise. Shenzhen Hengshengyi Hotel will continue to provide you with better services
Guest User
Deluxe Room (2 beds)
Stayed in Mar 2024
Family
15 review
4.0/5
Very Good
Posted on Mar 31, 2024
First of all, praise the cleaning staff and breakfast staff for being very polite. On the contrary, the female receptionist at the front desk is not good. Breakfast is not worth the extra money and does not suit the taste of Hong Kong people The wash basin in the room was too shallow and the water pressure was so strong that it sprayed water all around. There is a strong smell of smoke in the room
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Response from Property: Dear guest, we humbly accept your comments and we are very sorry. We will definitely improve the quality of front desk service. We will also strengthen the improvement and follow-up of breakfast. We sincerely invite you to stay in our hotel again and let us provide you with high-quality service and product quality.
Wangzhuanzhuan
Deluxe Double Room
Stayed in Mar 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Mar 23, 2024
The environment is very good and the service attitude is great. The flight was delayed and they helped to extend it for free
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your 5-star praise. Hengshengyi Hotel will continue to provide better services. Customer satisfaction is the greatest encouragement for all our employees. Welcome to visit Hengshengyi Hotel frequently.
Guest User
Deluxe Double Room
Stayed in May 2024
Friends
3 review
5.0/5
Outstanding
Posted on May 11, 2024
The room is clean and tidy, the experience is good
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments. Our hotel has free parking and robot service, as well as buffet breakfast and air purifier facilities in the room, which can make you feel comfortable. In addition, the hotel has convenient transportation, is very close to Fanshen subway station, and there is a food street and a large shopping mall next to it. Welcome to stay at Hengshengyi Hotel again
Good1
Deluxe Room (2 beds)
Stayed in Feb 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Feb 16, 2024
The hotel is bright and clean. When checking out, we were unable to call the car due to a problem with our mobile phone. Fortunately, the hotel front desk manager provided timely help and the guest was able to continue the day's itinerary smoothly. The service attitude is worthy of praise.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your 5-star praise. Our hotel is a business hotel. We provide free parking service, buffet breakfast and robot service at the door. We have convenient transportation, a food street and a large shopping mall next to us. It is about 400 meters away from the subway station Fanshen. It takes about 30 minutes to get to Bao'an Airport by subway. We will do our best to provide various services. Welcome to stay at Hengshengyi Hotel again
Guest User
Deluxe Room (2 beds)
Stayed in Feb 2024
Family
7 review
2.0/5
Posted on Feb 16, 2024
Even in the breakfast room, breakfast is 7:30-10:00. When we arrived at the restaurant at 8:45, there was not much food left and no heating was done. It was frozen. When I asked Auntie Tongjia, the food manager, she said no. Huizailun said that there was no food and said that there were many customers today so there was nothing he could do. He kept playing with his mobile phone and his behavior was very bad! The hotel reservation already knows the approximate number of guests, and stores have been opened in all markets, so there is no reason at all. Room: There is no replacement of bathroom supplies, shower, shampoo, conditioner, paper. We have to go to the front desk to get them. There was a strong smell as soon as you entered the room. There was a strange sound after turning on the air conditioner in the room for a while. The room was on the 7th floor and there was a heavy pressure sound from upstairs at intervals. Maybe the hotel was not in trouble. The location is not on Fanfan Road in the center. It is about a 15-minute walk from the subway station and not close to the night market. It has received 5 points in previous reviews but it is not worth 5 points at all.
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Response from Property: Dear guest, the above pattern is not our hotel. However, we always put our guests first. We are very sorry that you had a bad experience. On behalf of all the hotel staff, I would like to say sorry to you. I wish you a happy new year and all the best.
Guest User
Deluxe Double Room
Stayed in Feb 2024
Couples
4 review
2.2/5
Posted on Mar 20, 2024
Can not be done! The door couldn't be locked. After telling the waiter, they told us they wouldn't come in and just left without changing our room! What's even more outrageous is that the so-called room with a window turns out to have a window in the bathroom, and the curtain cannot completely cover the window. It faces the bathing area, so we have to find something to cover it ourselves! So abominable.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for your bad experience. We will definitely improve the quality of our service. We sincerely invite you to stay in our hotel again and let us provide you with quality service and product quality.
宇智波幻火
Business Queen Room
Stayed in Feb 2024
Couples
10 review
4.5/5
Great
Posted on Feb 12, 2024
The hotel room is clean and tidy, with sufficient air conditioning and a robot to deliver meals. The location is about ten minutes from the subway station. If you walk to Aeon, it only takes more than ten minutes, which is quite convenient.
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6/7
Response from Property: Dear guest, thank you very much for your good comments. Our hotel's rooms are spacious and bright, with plenty of light. Every corner exudes a comfortable atmosphere, allowing you to rest at ease. Welcome to stay at Hengshengyi Hotel again.
Guest User
Deluxe Room (2 beds)
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 14, 2024
The room is very satisfactory, very close to Happy Coast, intelligent hotel design, the stay experience is very good. There are many places to eat nearby, but unfortunately they are not open during the Spring Festival. If you stay here during normal times, it must be a very convenient place for food, accommodation and transportation.
Original TextTranslated by Google
Response from Property: It's a 5-point praise~ Xiaoyi is so happy to see it!!! Thank you for your 5-point reward to Xiaoyi, Xiaoyi will definitely continue to work hard! Try to serve every customer well! Thank you! Welcome to visit Xiaoyi next time, pen refill ❤ I wish you a pleasant journey! I also wish you and your family a happy new year
Guest User
Business Queen Room
Stayed in Jan 2024
Family
2 review
4.0/5
Very Good
Posted on Jan 22, 2024
The facilities are good, but the amount of shampoo and shower gel is not enough. It would be better to bring your own. The room is overall good and non-smoking is also good Breakfast time is relatively short and there is not much variety of food
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your praise. If you feel that there is not enough shampoo and shower gel in our guest rooms, please contact our hotel staff at any time and we will make up for it as soon as possible. Our breakfast time is from 7:30 am to 10 am, and the food variety is about 30 self-service items. It may not be satisfactory in some cases, and we will definitely improve it. Our hotel has robot service, which is more intelligent. There is a food street and a large shopping mall next to it. There is a parking lot at the door. It is very close to the subway station and has convenient transportation. Welcome to stay at Hengshengyi Hotel again
mixfa
Business Queen Room
Stayed in Jan 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Jan 20, 2024
Clean environment. The shower water temperature and strength in the bathroom are OK. Convenient location. Breakfast was OK. The front desk service is good. The only thing is that it is a little noisy at night, but everything else is OK.
Original TextTranslated by Google
Response from Property: It's a 5-point praise~ Xiaoyi is so happy to see it!!! Thank you for your 5-point reward to Xiaoyi, Xiaoyi will definitely continue to work hard! Try to serve every customer well! Thank you! Welcome to visit Xiaoyi next time, pen refill ❤ I wish you a pleasant journey!