Vienna International Hotel (Shenzhen North Railway Station Yuanfen Subway Station) Guest Reviews
4.7/5
Outstanding
800 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(800)
Positive reviews(773)
Reviews with photos/video(269)
Delicious breakfast(91)
Easy to get around(91)
Classy environment(78)
Friendly front desk staff(68)
Close to metro(54)
Luxurious(15)
Awesome gym(13)
Tasty coffee(12)
Negative reviews(27)
종성
Superior 2-bed Room
Stayed in Jan 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Jan 15, 2024
Hotel was very clean and food for breakfast was good . I satisfied with hotel.
Yash
Deluxe Queen Room
Stayed in Apr 2023
Business travelers
3 review
4.7/5
Amazing
Posted on Apr 21, 2023
Rooms were excellent service was good i enjoyed the stay
Response from Property: Distinguished guests! Thank you very much for taking time out of your busy schedule to give Vienna hotel Yuanfeng Metro station five points of recognition, looking forward to your next visit!
Guest User
Superior Queen Room
Stayed in Jun 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Jun 6, 2023
Very good
Guest User
Deluxe Queen Room
Stayed in Oct 2022
Other
11 review
5.0/5
Outstanding
Posted on Oct 26, 2022
Good Hotel
Guest User
Deluxe Queen Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 13, 2024
I have stayed at this Vienna hotel several times before. This Vienna hotel owned by Jinjiang is very good. When checking in, the front desk will proactively ask about free sugar water. The room environment is also good, and the room also has voice control. And it’s super convenient to check in. The room comes with a toiletry bag, equipped with national tea bags, and free breakfast coupons. There are also washing machines and dryers that have attendants to help wash them. It’s really cost-effective, mainly because it’s also very far from the subway station. It's very close. It only takes 5 minutes to walk to the subway station. It's also very convenient to take a taxi. The room is also very soundproof. There are no noisy places around. The quality of sleep at night is good. I really recommend it. The room price is more than 300 and the bedding in the room is great. It's very clean and comfortable, and the pillows give me a good sleep. Why is it different from living at home? There are many places to eat at night, and there is Yuanfen Village nearby. The food inside is similar to that of Dongmen in Shenzhen, and there are food stalls next to it. I went there with my friends to have a drink in the evening, it was very good. The TV in the room is also very large and can be projected. It is just in time to catch up with the recent celebrations. The visual sense is very good. Before I left, the front desk was very considerate and helped me carry my luggage and hold an umbrella. They also asked me if I needed it on the way. Mineral water, this is very good. Great, I'll stop by next time. I will stay at this Vienna International Hotel again~
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6/7
Response from Property: Dear guest, thank you very much for choosing to stay at Vienna International Hotel Shenzhen North Railway Station Yuanfen Subway Station and sharing your stay experience. Our hotel is located at No. 315 Bulong Road, Longhua District, only 3 stops away from Shenzhen North Railway Station. The hotel There are many dining and entertainment options in the surrounding area. Behind the hotel is Yuanfen Village. After exiting the hotel, turn left and walk straight for 5 minutes to the subway station. The surrounding transportation is convenient. Your satisfaction is our greatest responsibility and honor. Vienna International Hotel Shenzhen North Railway Station Yuanfen Metro Station is committed to providing guests with excellent services; your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation of the hotel. and support, we sincerely look forward to your visit again. . .
Guest User
Deluxe Queen Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 30, 2024
This is my first time staying at this hotel in Vienna. When I entered the hotel parking lot and lobby, I felt it was very high-end. The staff were very helpful and polite. The room was quite spacious and the items were neatly placed. The breakfast room had a wide variety of items. All in all, it was a good trip to choose this store.
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Response from Property: Dear guest: Hello! "Thank you very much for your praise and support! We will continue to work hard to provide better services and facilities so that you can have a pleasant trip in our hotel." ---dang shao liang Dang Shaoliang
Anonymous User
Deluxe Queen Room
Stayed in May 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on May 14, 2024
We also gave you free sweet soup when you checked in!! Very good hotel, we upgraded the room for free, and we also arranged it for those who requested a high floor. The room is large, well-lit, bright, and fully equipped with smart facilities. You can call Xiaodu Xiaodu for anything. The service of the front desk lady is very good. She poured tea as soon as you sat down. The location is very good, convenient for travel, and next to the subway station! The surrounding environment is also very good, with many snacks! Highly recommended
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Seeing your comments and recognition of Vienna International Hotel Yuanfen Subway Station Branch, Xiaowei is very happy, like the rain in June, like the clear sky, my heart is very warm. Your satisfaction and support make Xiaowei work harder to present better services, giving you the warmth of home every time you travel. Xiaowei is always waiting for your arrival and a wonderful encounter with Xiaowei. I wish you a happy life and everything goes well! ---dang shao liang 党少良
Shijiangjiangye
Deluxe Queen Room
Stayed in May 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on May 9, 2024
The location is good, only three subway stations away from Shenzhen North, which is very convenient for business trips. The front desk was very polite when checking in, and another front desk attendant brought tea to me! This shows that the service is very good. Because of poor sleep quality, I asked the front desk to arrange a quiet room, and the front desk upgraded this business room for free! Very satisfied, the mattress is very comfortable and soft, I slept until dawn, although the next door is a village in the city, but there is no noise. The bathroom is also clean and tidy! I am very satisfied with this stay, and I will choose this Vienna International Hotel again if I have the opportunity to come to Longhua
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Response from Property: Dear guest: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. Because of you, we are happy! Thank you for your support and care for us!
Anonymous User
Superior 2-bed Room
Stayed in Mar 2024
Family
7 review
1.0/5
Posted on Mar 28, 2024
Most people forget to bring breakfast coupons when they go to breakfast, so the auntie must bring them before they can eat. Her attitude is also very bad, she is loud and droopy. The turnips are not washed or cut at all, one turnip has a leaf, and there are hairs in the noodles. The restaurant is in a mess outside. The floor of the room has not been mopped, and I don’t know how long the melon seed shells have been there. The door is difficult to close and always makes noises. I heard the door next door was like this... The washing machine is a home use, and it is still spinning after 4 hours of washing and drying. There is no laundry detergent, so I put laundry detergent... After washing, I put the clothes on the countertop to fold them, and they were left there for only a few minutes. The clothes were ruined and I had to go back to wash them by hand. I always thought this brand was bad, but I was lucky because it was newly opened, but it seems I was wrong. The price is the same as a certain one, but it is very different. I saw a bug before leaving, and the carpet looked like this. The glass in the room seemed to be broken, it was difficult to close, and there were similar cracks. Opposite is a residential building, about three meters away.
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6/16
Response from Property: Dear guest, thank you very much for taking the time to share your experience in the hotel. We apologize for the problems you encountered during your stay. We have communicated with the relevant departments and have thoroughly investigated the incident. The hotel will conduct retraining and ensure that similar problems will not occur again. We will continue to work hard to improve every detail and look forward to your next visit! ---dang shao liang 党少良
Anonymous User
Deluxe Queen Room
Stayed in Apr 2024
Other
109 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The facilities in the room are very good, and it should have been renovated in recent years. It is not an old hotel. The front desk service is very enthusiastic, and it is very safe to swipe the card to go upstairs. It is very close to the subway station!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Seeing your comments and recognition of Vienna International Hotel Yuanfen Subway Station Branch, Xiaowei is very happy, like the rain in June, like the clear sky, my heart is very warm. Your satisfaction and support make Xiaowei work harder to present better services, giving you the warmth of home every time you travel. Xiaowei is always waiting for your arrival and a wonderful encounter with Xiaowei. I wish you a happy life and everything goes well! ---dang shao liang 党少良
Fotongjiangwei
Deluxe 2-bed Room
Stayed in Apr 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The room was very clean, the hotel service was very good, the hotel service was the best I have ever had on business trips. The lobby looked very upscale, there was tea in the lobby, they would help pour tea when you sat down, the service was really good, and the price/performance ratio was very high.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. Because of you, we are happy! Thank you for your support and care for us!
Anonymous User
Deluxe Queen Room
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 10, 2024
The location is easy to find. The high-speed rail station is only "3" stations away from the hotel, which is very convenient for travel. There is a shopping mall nearby called Yifang Tiandi. It is very convenient to buy things and eat. The front desk service is also very good, and the coffee is also very good. I was not very satisfied with the room after staying in, and the direction was changed in time. When I stayed, the room I changed to later was quite large. The room looked very new, and there were a few snacks in the room. Because I didn't bring clothes with me, the eldest sister came to help me wash them quickly, and sent them to me after washing. The air conditioner in the room is also very smart. I couldn't find it at first, and the front desk called me to tell me that it was smart ⌯◑ω◑⌯ಣ, hahahaha, I thought there was no air conditioning in the room, and the shower gel in the bathroom was also very fragrant, I liked it very much. The breakfast here is also OK, maybe I went early, it was all hot and warm hahahaha, the taste is quite to my taste, overall it is good, whether it is service or facilities, I like it very much. The cost performance is very high among the hotels nearby~
Original TextTranslated by Google
6/9
Response from Property: Dear guest: Hello! Seeing your comments and recognition of Vienna International Hotel Yuanfen Subway Station Branch, Xiaowei is very happy, like the rain in June, like the clear sky, my heart is very warm. Your satisfaction and support make Xiaowei work harder to present better services, giving you the warmth of home every time you travel. Xiaowei is always waiting for your arrival and a wonderful encounter with Xiaowei. I wish you a happy life and everything goes well! ---dang shao liang 党少良
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 8, 2024
I have always had a good impression of the Vienna brand, especially the Vienna I stayed in this time gave me a different surprise. The check-in process was very smooth and fast, and the service was very thoughtful. I checked in at around 9 o'clock that night, and the front desk guy also gave me sugar water. The hotel is very close to the subway entrance and it is very convenient to travel. It was a very pleasant trip 😊
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Seeing your comments and recognition of Vienna International Hotel Yuanfen Subway Station Branch, Xiaowei is very happy, like the rain in June, like the clear sky, my heart is very warm. Your satisfaction and support make Xiaowei work harder to present better services, giving you the warmth of home every time you travel. Xiaowei is always waiting for your arrival and a wonderful encounter with Xiaowei. I wish you a happy life and everything goes well! ---dang shao liang 党少良
radiospecialist
Superior Queen Room
Stayed in Mar 2024
Business travelers
1 review
4.5/5
Great
Posted on Apr 3, 2024
I haven’t been to the restaurant, but it looks simpler than a hotel.
The hotel is clean, the rooms are good.
The only downside is the lack of English and the need for a person with a Chinese number to confirm (vouch) for people. Complicated registration procedure
Original TextTranslated by Google
6/7
Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you! ---dang shao liang 党少良
Guest User
Superior 2-bed Room
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 9, 2024
Vienna Hotel is located near Shenzhen North Station, Yuanfen Subway Station. This is a newly opened hotel. Room facilities: The equipment inside is very new, and snacks, mineral water, coffee, and tea are all available. You can choose different teas according to your preferences. Hygiene: The hand wash area is very clean, and there are shower gel, shampoo, and hair dryer. Wifi: Each room has its own Wi-Fi, and the Internet speed is fast.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a good impression of your trip. Your praise is the greatest encouragement to Xiaowei and the driving force for the progress of our hotel. We will keep our enthusiasm and do our best to make every guest feel at home. We look forward to your visit again! I wish you a happy life and success in everything! ---dang shao liang 党少良