Jiahe International Hotel (Shenzhen Bao'an Baotian 1st Road Subway Station) Guest Reviews
4.2/5
586 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(586)
Positive reviews(542)
Reviews with photos/video(57)
Classy environment(51)
Easy to get around(36)
Friendly front desk staff(35)
Close to metro(17)
Large rooms(16)
Convenient parking(11)
Perfect for business trips(5)
Negative reviews(44)
Anthony Akiiza Kihangalha
Standard Smart Room (Double bed)
Stayed in Aug 2023
Travel with friends
2 review
3.5/5
Posted on Aug 17, 2023
The service was great. My food was delivered on time and I enjoyed the pool.
Malachite
Standard Smart Room (Double bed)
Stayed in Dec 2023
Travel with friends
29 review
4.2/5
Very Good
Posted on Dec 3, 2023
We had an early flight to Shenzhen and booked in around 10 am. Staff were patient and friendly and very helpful considering my that we checked in earlier. The room was fine though the carpet had stains on it that hadn’t been washed off. Breakfast was so so. Close to metro station which was convenient
Sarah.Ok
Standard Smart Room (Double bed)
Stayed in Aug 2023
Business travelers
9 review
4.0/5
Very Good
Posted on Oct 15, 2023
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown. I had a wonderful experience at this hotel.
Pedro Changala
Standard Smart Room (Double bed)
Stayed in Apr 2023
Solo travelers
13 review
4.5/5
Great
Posted on Apr 10, 2023
Modern, clean, and right next to subway station. Also the price is reasonable and includes breakfast.
Response from Property: Dear guests, thank you for your recognition of the overall service of our hotel. We will work hard as always and look forward to your visit again
Guest User
Standard Smart Room (Double bed)
Stayed in Jul 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jul 22, 2023
Good, But air conditioner seems weak
Guest User
Business Smart Room (Double bed)
Stayed in Feb 2024
Business travelers
5 review
4.0/5
Very Good
Posted on May 23, 2024
good hotel
Guest User
Standard Smart Room (Double bed)
Stayed in Nov 2023
Solo travelers
3 review
1.0/5
Posted on Nov 3, 2023
I thought that a hotel opened in 2022 was at least new. Who knew, early in the morning, the AI system made a sound on its own and asked me why I was calling it. It was so noisy that I woke up early in the morning. I changed rooms. When I was about to go to bed at night, I had to change the front light of the mirror. Two waves of people came and worked for 40 minutes and couldn't turn off the light. They told me that the engineer was not here and would come tomorrow morning. They asked me to change rooms. I asked if I could check out and not stay. I'm sorry but I can't. I really won't do it again. I'm staying here. I advise everyone not to come. The cleanliness is also very average.
Original TextTranslated by Google
Response from Property: Dear guest: We are very sorry to have brought you an unpleasant check-in experience. In response to the issues you raised, we will immediately make corrections and strive to make every customer satisfied. If there are any problems, we can raise them at the time and we will deal with them. You make corresponding solutions. We will also provide training to relevant departments for your comments. We hope you can give us a chance to make corrections. Hope you can see our changes next time you stay!
Guest User
Standard Smart Room (Double bed)
Stayed in Mar 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Mar 22, 2024
The room is decorated in a modern style, I like it very much! Simple, exquisite, light luxury! The hotel's location is close to the subway station, so traveling is very convenient! In addition, the breakfast is also very rich👍
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for your love and recognition of Jiaxi International Hotel. Jiaxi has been working hard to create a different experience for travelers. We hope that we can add joy and touch to your holiday. All the hotel staff look forward to your stay again.
Woshiyier
Standard Smart Room (Double bed)
Stayed in Sep 2023
Business travelers
7 review
3.2/5
Posted on Sep 13, 2023
Advantages: The room decoration is okay, there is a gym, and there are many rooms.
Disadvantages: The shower room smells bad and smells bad; the knobs are not clean when you wash your hands, the carpet is also not clean, and the pillow core is slightly yellowed in some areas.
Original TextTranslated by Google
Response from Property: Dear guest: We are sorry to have brought you an unpleasant check-in experience. We will immediately make corrections to the issues you raised and strive to satisfy every customer. We will also provide training to relevant departments for your comments. We hope you can give us a chance to make corrections. Hope you can see our changes next time you stay!
Anonymous User
Business Smart Room (Double bed)
Stayed in Mar 2024
Business travelers
4 review
3.0/5
Posted on Mar 3, 2024
Today we still charge a deposit of NT$200 because there are several condoms in the room, which is funny.
Original TextTranslated by Google
Response from Property: Hello dear guests! Because there are other tea sets in the room, but the problem you mentioned will be reported to us for early release. Thank you very much for your stay. We are very sorry for the unpleasantness caused by your stay. We hope that you can have a wonderful stay experience next time you stay. !
Guest User
Business Smart Room (Double bed)
Stayed in Feb 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Feb 29, 2024
The hotel is very convenient for traveling. It is right next to the subway station. The front desk staff Xiao Guo and Xiao Jie are very nice, polite and professional!
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for your love and recognition of Jiaxi International Hotel. Jiaxi has been working hard to create a different experience for travelers. We hope that we can add joy and touch to your holiday. All the hotel staff look forward to your stay again.
SKFJUN
Standard Smart Room (Double bed)
Stayed in Jan 2024
Business travelers
39 review
5.0/5
Outstanding
Posted on Feb 3, 2024
The room is not bad, clean and spacious. The quality of the room is worthy of the price. The only drawback is that the breakfast is ordinary, but it is free. It is ok for a simple meal. If you want something better, just order delivery!
Original TextTranslated by Google
Response from Property: Dear customer, thank you for staying at our Jiaxi International Hotel. We will continue to maintain high-quality services and high-quality customer standards, and strive to create a comfortable and warm stay environment for every guest. Thank you again for your review and we sincerely look forward to your visit again!
Guest User
Business Smart Room (2 beds)
Stayed in May 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on May 24, 2023
I rarely write reviews, but the service quality of the hotel is indeed very good. The receptionist Eva is very warm and thoughtful. I will choose to stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your affirmation of our service. Your praise has given us great motivation. We will serve as enthusiastically as always. All the hotel staff look forward to your visit again! I wish you a happy life!
Tanjiawuerlilinfu
Deluxe Smart Suite (Cards)
Stayed in Mar 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Mar 5, 2024
The room is of high quality and hygienic. The price is a bit high
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for your love and recognition of Jiaxi International Hotel. Jiaxi has been working hard to create a different experience for travelers. We hope that we can add joy and touch to your holiday. All the hotel staff look forward to your stay again.
Guest User
Deluxe Smart Room (Double bed)
Stayed in Oct 2023
Business travelers
2 review
2.0/5
Posted on Oct 28, 2023
The room was falsely advertised and not as big as it said. The construction site downstairs was very noisy in the morning.
Original TextTranslated by Google
Response from Property: Dear guest: We are very sorry to have brought you an unpleasant check-in experience. In response to the issues you raised, we will immediately make corrections and strive to make every customer satisfied. If there are any problems, we can raise them at the time and we will deal with them. You make corresponding solutions. We will also provide training to relevant departments for your comments. We hope you can give us a chance to make corrections. Hope you can see our changes next time you stay!