Shenzhen CONVENTION & EXHIBITION CENTER Magico Hotel Reviews
Shenzhen CONVENTION & EXHIBITION CENTER Magico Hotel
1st Floor, South Entrance Lobby, Union Square, 5022 Binhe Avenue, Futian District, Shenzhen, Guangdong, ChinaView Hotel Details
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Shenzhen CONVENTION & EXHIBITION CENTER Magico Hotel Guest Reviews
4.1/5
1918 review
Verified reviewsLocation4.1
Amenities4.0
Service4.1
Cleanliness4.0
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All reviews(1918)
Positive reviews(1687)
Reviews with photos/video(453)
Friendly front desk staff(161)
Easy to get around(145)
Well designed(72)
Close to metro(52)
Convenient parking(51)
Poor air conditioning(48)
Well decorated(47)
Negative reviews(231)
Guest User
Themed Room (Double bed)
Stayed in Aug 2024
Couples
40 review
Posted on Aug 17, 2024
This is actually transfer from an old shopping mall to hotel. The room is small with no window. TV is using a projector however the projector will automatically turn off due to the overheat of the machine which only watched for 10 mins. The air con is way too noisy that makes us couldn’t sleep for whole night. Wouldn’t recommend this hotel to anyone !
Response from Property: We are very sorry for the problem you mentioned. We will pay more attention to continuous improvement in the future, and we hope you can give us a chance.
Alena Lukyanova
Executive Queen Room
Stayed in Dec 2023
Business travelers
23 review
Outstanding
Posted on Dec 6, 2023
Good hotel: This is a great area. Good attitude. Very clean, quiet and beautiful👍👍👍
Response from Property: Thank you very much for choosing Wheat and leaving this comment. We always regard the guests living in Wheat as our family and friends.
Guest User
Executive 2-bed Room
Stayed in Nov 2023
Business travelers
1 review
Posted on Nov 12, 2023
Staff knows no English. In the name of cleaning, they just changed towels and put sheets back. No floor cleaning or anything else. No phone in the room to even contact the reception. Bathroom has all glass doors, no latch, no ventilation, no exhaust fan. Even the bathroom walls are glass. No ideal for a business trip at all.
Response from Property: We are very sorry for the problem you mentioned. We will pay more attention to continuous improvement in the future, and we hope you can give us a chance.
KenTsui
Themed Room (Double bed)
Stayed in Feb 2024
Couples
11 review
Outstanding
Posted on Feb 26, 2024
service was good, the room was comfortable and cozy, sophisticated
Response from Property: Thank you very much for choosing Wheat and leaving this comment. We always regard the guests living in Wheat as our family and friends.
Guest User
Business Queen Room
Stayed in Mar 2024
Family
2 review
Posted on Apr 1, 2024
hotel room is not so good and hotel is not much facility
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Business 2-bed Room
Stayed in Apr 2023
Couples
24 review
Posted on Apr 23, 2023
Location is quite convenient, close to both Gangxia and Fumin station. The carpet has stains on it but overall cleanliness is ok.
Response from Property: Dear guest, thank you for your choice and feedback. We apologize for the less than pleasant experience this brought you. Your suggestion is very important. We have already fed it back to the housekeeping department and made improvements immediately. I believe that our colleagues will be more meticulous when serving guests in the future. We sincerely apologize to you again and look forward to your next stay to experience our better service.
Anonymous User
Business 2-bed Room
Stayed in May 2023
Travel with friends
43 review
Very Good
Posted on May 21, 2023
goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood
Nick8
Business Queen Room
Stayed in Aug 2023
Solo travelers
68 review
Outstanding
Posted on Aug 6, 2023
The room is big and clean and the location is very convenient. You won't regret if you stay here.
Response from Property: Dear Guests: We have also been working hard to make every Google friends feel the highest quality service, create a warm feeling of home for wheat! Looking forward to our future development can have you always accompany and support! I wish a happy family!
Edward Hong Kong visitor
Themed Room (Double bed)
Stayed in Aug 2023
Travel with friends
36 review
Posted on Sep 23, 2023
small hotel, poor air-conditioning
shower water pressure not enough
Guest User
Cinema Queen Room
Stayed in Apr 2023
Business travelers
2 review
Posted on Apr 23, 2023
Not recommended to stay here. The elevator is dirty, the room is marginally clean. The breakfast was not up to mark. Terrible experience overall coming from someone who stays in hotels most of the year
Fatima Kiran
Themed Room (Double bed)
Stayed in Apr 2023
Couples
8 review
Very Good
Posted on Apr 16, 2023
This hotel the customer service on front desk kept telling us there’s no room available while we telling her we have been confirmed by trip.com it’s confirmed and room is booked for us already.She insisted us to leave we approached trip.com for assistance and when they rang the hotel that’s the time she change her words saying oh we have available room for you and took our identity card for check in. I would also like to mention there’s mosquito in the room i had few bites as well since it’s summer they should do more of pest control for preventing mosquitoes in the hotel. The room was clean with enough amenities, air conditioner was very slow the room didn’t got cool up until 4 hours in beginning it was very hot in the room. I will give this hotel 3/5.
Guest User
Themed Room (Double bed)
Stayed in Apr 2023
Couples
4 review
Posted on May 14, 2023
This hotel is located in a business building, It does not have lobby and only occupies a couples floor. It is a long walk to the room. I later found out with this priced, I can found a much better hotel in a better location.
Guest User
Cinema Queen Room
Stayed in Jul 2023
Business travelers
5 review
Outstanding
Posted on Jul 26, 2023
Nice hotel, clear and good service, will come back next time
Response from Property: Thank you very much for choosing Wheat and leaving this comment. We always regard the guests living in Wheat as our family and friends.
Guest User
Business 2-bed Room
Stayed in Feb 2023
Family
1 review
Amazing
Posted on Feb 11, 2023
We stayed just for one night. Hotel is close to the Futian train station. Very polite and helpful staff.
Response from Property: Thank you very much for choosing Wheat and leaving this review. We have always regarded the guests who live in Wheat as our family, our friends, and our good neighbors, so that every guest who comes can feel the warmth of home. At the same time, Wheat packages are free Parking spaces, free self-service laundry, free gym, robot delivery service, restaurant, bar. Wheat’s friends also provide humanized services such as taking out food and picking up customers downstairs. Looking forward to your stay again, we are waiting for you here~~
F Wong
Business 2-bed Room
Stayed in Feb 2023
Family
14 review
Very Good
Posted on Mar 1, 2023
Average. Comfort and good room space.
Sleep well with soft mattress and pillow.