Four Seasons Hotel Apartment (Shenzhen Luohu)

Four Seasons Hotel Apartment (Shenzhen Luohu) Reviews

Four Seasons Hotel Apartment (Shenzhen Luohu)

4907, 49th Floor, Huaxun Center, Bao'an South Road, Luohu District, Shenzhen, Guangdong, ChinaView Hotel Details
Four Seasons Hotel Apartment (Shenzhen Luohu)
Four Seasons Hotel Apartment (Shenzhen Luohu)Four Seasons Hotel Apartment (Shenzhen Luohu)Four Seasons Hotel Apartment (Shenzhen Luohu)
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Four Seasons Hotel Apartment (Shenzhen Luohu) Guest Reviews

4.3/5
264 review
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.2
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All reviews(264)
Positive reviews(251)
Reviews with photos/video(50)
Classy environment(22)
Easy to get around(18)
Loved the view(14)
Friendly front desk staff(10)
Shower difficult to use(6)
Many dining options(6)
Close to metro(4)
Clean bedding(1)
Negative reviews(13)
Cindylam
Deluxe Duplex Room (3 beds)
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 27, 2024
The hotel's attitude towards children and the elderly is friendly. It seemed that we didn't know which room type we wanted, and the front desk was not afraid to go to the trouble and let us have a look before deciding. We can book again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your good comments on our hotel! We will continue to work hard to live up to your good comments! Thank you again for your affirmation of our hotel, and look forward to visiting again! I wish you a pleasant journey!
Guest User
Multi-level Deluxe Twin Room
Stayed in Aug 2024
Booked for others
16 review
5.0/5
Outstanding
Posted on Aug 27, 2024
Not bad, not bad, not bad, not bad, and then it’s my time to take Metoclopramide, and then, then when I have time, Metoclopramide is good, ah ah ah ah ah, and then Metoclopramide
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Jasonsoo
Deluxe Duplex Room (3 beds)
Stayed in Jul 2024
Family
6 review
1.0/5
Posted on Aug 1, 2024
Difference! Difference! Difference! Worst stay ever! At the end of July in summer, the water from the shower faucet is so weak that it is impossible to take a shower. If you order takeout, you cannot have it delivered directly. You have to go downstairs to collect the takeout yourself, which is very inconvenient. In addition, people were chased away after 11 o'clock in the morning... such a bad experience...
Original TextTranslated by Google
Response from Property: Dear guests: There is water, it depends on how you adjust it. If you don't understand, you can ask. All takeaways can only be placed in the takeaway cabinet on the first floor. There are so many people in this building, and they are running around outside all day long. First of all, it is unsafe. For the safety of the guests, there are security guards on the first floor 24 hours a day. Hope you understand. In the morning, we will send a unified message for extension or check-out after 11 o'clock. We didn't ask you to check in after 11 o'clock. Please see carefully.
Anonymous User
Family Friendly Room - 3-Room
Stayed in Jul 2024
Family
5 review
1.7/5
Posted on Jul 21, 2024
Except for the good service attitude at the front desk, the rest is really poor. There is a mixed crowd. You have to transfer to the elevator twice above the 41st floor. In such inconvenient circumstances, you have to pick up takeaways in the lobby on the next floor. There is no comfort experience at all. There is a big difference between the pictures and reality. There are four pillows, two bath towels, and three sets of toiletries in three rooms. The toilet only has one floor drain and no other bathroom door. When I take a shower, the entire toilet is filled with water. It takes a long time to drain it, which makes the floor very slippery. There is no anti-slip mat, so I almost fall down. Having small children is really dangerous. Two of the three rooms are in the attic. The attic room has no windows and no ventilation. One attic room does not have air conditioning. You have to open the door to let the living room air conditioner blow in. My little brother was so hot that he was sweating without any clothes on all night. The price of 700 yuan is really recommended to everyone to get two twin rooms in the hotel, so that the family can stay more comfortably. When I woke up in the morning, I was sitting in the attic and saw a pair of socks on the chandelier. I got angry immediately when I got up. The hygiene situation was too bad. Didn't I even see it when I was cleaning the attic? ! ! I am a user who doesn't like to give negative reviews, but this experience really made me lose all interest in traveling. I hope everyone will be cautious and wait and see.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your review of the hotel. We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve service quality. If you have any questions, come here next time , hope to book this hotel again, and look forward to visiting again!
Maiamixuanying
Multi-level Deluxe Twin Room
Stayed in Jun 2024
Travel with friends
36 review
5.0/5
Outstanding
Posted on Jun 7, 2024
The night view is nice. Standing in front of the window, you can see the Diwang Building and Kingkey 100 opposite. This price is really cost-effective to stay in such a room in the central area of ​​Luohu. The lobby is very spacious, suitable for friends to get together and have a drink.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your good comments on our hotel! We will continue to work hard to live up to your good comments! Thank you again for your affirmation of our hotel, and look forward to visiting again! I wish you a pleasant journey!
Edwinxia
Multi-level Deluxe Twin Room
Stayed in Mar 2024
Family
24 review
5.0/5
Outstanding
Posted on Mar 26, 2024
The apartment is very comfortable to live in, with great scenery and a good view from the upper floors. I am very satisfied with it. I recommend it for travel and families!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your good comments on our hotel! We will continue to work hard to live up to your good comments! Thank you again for your affirmation of our hotel! Looking forward to visiting again! I wish you a pleasant journey!
Bangdisimaxin
Deluxe Duplex Room (3 beds)
Stayed in Sep 2024
Business travelers
28 review
5.0/5
Outstanding
Posted on Sep 13, 2024
I like the environment very much. It is clean, tidy, comfortable and breathable. It is convenient to travel and the service is thoughtful and meticulous. I like it very much and give it a thumbs up👍
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Guest User
Deluxe Room - with View (Queen bed)
Stayed in Aug 2024
Other
1 review
5.0/5
Outstanding
Posted on Aug 25, 2024
The location is easy to find. The transportation nearby is convenient. The landlord is very friendly. The room layout is also quite reasonable. I will come again next time if I need it.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your good comments! Thank you again for your affirmation of our hotel and look forward to visiting again! I wish you a pleasant journey
Anonymous User
Deluxe Duplex Room (3 beds)
Stayed in Aug 2024
Other
51 review
4.1/5
Very Good
Posted on Aug 12, 2024
The 48th floor has a nice view. It is a duplex with a small area and a sense of oppression. There are three bedrooms, but one room requires a vertical ladder to go up, which is a bit dangerous. The toilet and bathroom are not separated into dry and wet areas.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Deluxe Duplex Room (3 beds)
Stayed in Jul 2024
Family
1 review
4.7/5
Amazing
Posted on Jul 27, 2024
Booking for the second time. The beds are clean and tidy. The front desk service attitude is very good. The check-in procedure is very fast. It is suitable for a family. It is very convenient to have food downstairs in the hotel.
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Guest User
Multi-level Deluxe Twin Room
Stayed in Jul 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jul 23, 2024
Very convenient, convenient transportation, good sanitation, good service industry, overall quite satisfied
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey!
Guest User
Deluxe Duplex Room (3 beds)
Stayed in Jan 2024
Family
2 review
2.0/5
Posted on Jan 14, 2024
The hotel is located on the 49th floor, and there are other permanent residents. The overall environment is very poor and messy. There are also people with tattoos all over their bodies walking around the front desk wearing only shorts. It feels very unsafe. The sound insulation of the room is very poor, and the neighbors quarreled in the middle of the night. Sleep! Didn't sleep well all night! Won't go there again! I was deceived by these four "Four Seasons Hotel" apartments. In fact, it was converted into an ordinary residential building!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your review of the hotel. We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve service quality. If there is any This is the first time, I hope you will book this hotel again, give us a chance to apologize, and look forward to visiting again!
Harukannnnnn
Deluxe Duplex Room (3 beds)
Stayed in Jan 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Jan 29, 2024
fully equipped The sanitary environment is good and very clean The service is also very good
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your good comments on our hotel! We will continue to work hard to live up to your good comments. Thank you again for your affirmation of our hotel! Looking forward to visiting again! I wish you a pleasant journey!
rickyricky
Deluxe Duplex Room (3 beds)
Stayed in Dec 2023
Booked for others
2 review
5.0/5
Outstanding
Posted on Jan 31, 2024
I came here again. I booked it for a relative. It’s close. It’s pretty good. I stayed in the hotel-style apartment and I’m quite satisfied with it. The 3-bedroom apartment is also cheap👌. This price is still acceptable in Shenzhen and the Diwang business district.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your favorable review of our hotel! We will continue to work hard to live up to your praise! Thank you again for your affirmation of our hotel, and we look forward to visiting you again! I wish you a pleasant journey!
Guest User
Deluxe Room - with View (Queen bed)
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 17, 2024
The experience of this hotel is really great, and the price/performance ratio is super high! Highly recommended, you will definitely not be disappointed~
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey!