To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.7
Amenities3.6
Service3.9
Cleanliness3.6
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All reviews(133)
Positive reviews(108)
Reviews with photos/video(12)
Average sound insulation(17)
Awesome stay(11)
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Friendly front desk staff(6)
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Negative reviews(25)
Guest User
Elegant Double Room
Stayed in Aug 2023
Business travelers
12 review
3.7/5
Posted on Oct 3, 2023
Good location. Decent room, although very far from the lobby. I would go back if necessary.
Response from Property: Dear guest, thank you for choosing us. I am very happy to see your detailed comments. I believe that you are also a person who is good at observing life and likes to enjoy life. Our intention is to bring comfort to you who are tired from running around. , remember to follow us and recommend us to your friends. We look forward to seeing you next time. Sincere, friendly and simple Xiao Su looks forward to becoming friends with you.
Guest User
Elegant Double Room
Stayed in Aug 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 9, 2023
Its really a nice stay with a big room and comfy
LAU PAK YAN
Elegant Double Room
Stayed in Oct 2023
Family
1 review
1.2/5
Posted on Oct 23, 2023
The bed is big, the bathroom is dirty (smells), the bathroom sink is old, the sound insulation is poor, the window lock is broken, the air conditioner is noisy, and there is no USB port
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Stan IU
Elegant Double Room
Stayed in Oct 2023
Business travelers
16 review
2.7/5
Posted on Oct 25, 2023
I have stayed at this hotel many times and the price is so cheap that I don’t have any requirements. I booked the room for two nights this time. After checking out the room at noon, I found that the air conditioner was turned on to the maximum wind and the lowest temperature, but it was not cold. I believed there was a problem with the air conditioner. I called the front desk around 5 pm and very politely informed her that there was a problem with the air conditioner and asked if it could be replaced. room, the attitude of the front desk clerk was very bad. She replied that there was no room to change and she would check out if she was not satisfied. However, after I checked, many rooms on the left and right sides of the isolation room were vacant. I ignored her and would not argue with her. After a while, a male employee came to check the air conditioner. I told him that I would make a complaint. In the evening, the housekeeper asked me if I wanted to change rooms, and then she changed to the opposite room. I know I'm not a VIP, and I don't have any requirements. I stay there about 4-5 times a month, but the attitude of the front desk clerk is really unacceptable. I have considered not staying at this hotel again. I hope the hotel management will pay attention to the courtesy of the staff and resolve the reasonable requests of guests.