Yuan·Apartment (Shenzhen North Railway Station Hongshan Subway Station) Reviews
Yuan·Apartment (Shenzhen North Railway Station Hongshan Subway Station)
Block A, Runda Yuanting, No. 152, Tenglong Road, Minzhi Street, Longhua District, Shenzhen, Guangdong, ChinaView Hotel Details
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Yuan·Apartment (Shenzhen North Railway Station Hongshan Subway Station) Guest Reviews
4/5
439 review
Verified reviewsLocation4.1
Amenities3.9
Service4.1
Cleanliness4.1
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All reviews(439)
Positive reviews(380)
Reviews with photos/video(50)
Easy to get around(55)
Close to metro(35)
Average sound insulation(24)
Convenient for shopping(21)
Many dining options(17)
Friendly front desk staff(17)
Large rooms(15)
Amazing natural light(5)
Negative reviews(59)
Amadeus
Special Queen Room
Stayed in Jan 2024
Solo travelers
2 review
Great
Posted on Feb 13, 2024
Overall good but Wi-Fi connection was bad.
Guest User
Special Queen Room
Stayed in Apr 2024
Solo travelers
17 review
Outstanding
Posted on Apr 17, 2024
Nice clean comfortable stay.
Guest User
Executive Suite - 2-Room
Stayed in Oct 2023
Travel with friends
1 review
Outstanding
Posted on Oct 15, 2023
OK，ok，ok，ok
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Deluxe Queen Room
Stayed in Sep 2024
Business travelers
1 review
Outstanding
Posted on Sep 10, 2024
The room is clean and spacious, with a balcony and good lighting. It is convenient to eat and shop in the mall downstairs.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your high praise for our hotel. Your praise is the greatest encouragement for our hotel service. We will continue to work hard to improve every aspect of our quality and look forward to your next visit!
Guest User
Special Queen Room
Stayed in Aug 2024
Travel with friends
1 review
Outstanding
Posted on Aug 3, 2024
The front desk service attitude is very good, the room is very spacious, and the location is good and close!
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Yucaoji
Deluxe 2-bed Room
Stayed in Jul 2024
Other
8 review
Outstanding
Posted on Aug 7, 2024
The hotel is close to the subway, and you can see the subway line in the room, which is very convenient for travel. There is an art gallery and library across the street, and there is also Tianhong nearby, which is convenient for shopping and eating.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Ming Alex
Elegant Double Room
Stayed in Jul 2024
Family
18 review
Posted on Jul 24, 2024
The location of the hotel is easy to find, right next to the 7-11 convenience store. The rooms are spacious and well-lit.
Unfortunately, the air conditioner is misplaced and can only blow directly toward the door. There is no curtain or the like between the living room and the bed, so even if the air conditioner is turned on all the time, you will not feel cool.
In addition, the sanitation of the bathroom was very average. The shower head was stained and the toilet smelled bad. The water was not drained smoothly.
But there is a small terrace near the bed where you can dry clothes.
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6/8
Response from Property: Dear guest, thank you very much for your good comments on our hotel. We are deeply sorry for your experience during your stay. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve the quality of service. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey!
Anonymous User
Deluxe Queen Room
Stayed in Jul 2024
Business travelers
12 review
Posted on Jul 7, 2024
I was a little speechless. I booked a superior king-size bed room on Ctrip, but when I got to the hotel room, it turned out to be close to the elevated suspended subway line, which was very noisy. I asked the hotel front desk if I could change the room? The front desk said that the superior king-size bed rooms were close to the noisy subway line, and if I wanted a room not close to the subway line, I would have to pay an extra 30 yuan. For a good night's sleep, I had no choice but to spend an extra 30 yuan. I only have one request: Please indicate the superior king-size bed room (close to the elevated suspended subway line, noisy) on the Ctrip page! ! ! Thank you
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背包客123
Elegant 2-bed Room
Stayed in Jun 2024
Family
42 review
Posted on Jun 11, 2024
It’s my first time to stay at Hongshan Yuan Apartment. It’s a very convenient place. It’s very cost-effective and spacious. But I might have booked a hotel late. The room I rented had some problems. The curtains were very light-transmissive and it was hard to sleep in the morning. Which side of the subway is really uninhabitable? Because there is a loud noise every three minutes
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Guest User
Special Queen Room
Stayed in May 2024
Family
1 review
Outstanding
Posted on May 3, 2024
The price-performance ratio is really high. I traveled with my children, and the nearby restaurants and transportation are very convenient. This price is really reasonable during the May Day holiday. The space is large and the mattress is very comfortable. I slept in the next day. It was very quiet and the service was very enthusiastic. I will choose this apartment again when I come to Shenzhen next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Yuan Apartment Hotel, thank you for your affirmation and support for our hotel. Your affirmation is the driving force of our unremitting efforts. If you have any questions during your stay, please call the front desk for housekeeping service (dial "0" on the hotline in the room). Our housekeeper will provide you with service as soon as possible. In addition, there are Hongshan Subway Station on Line 4 and Line 6 and Shenzhen North Station 200 meters away from the hotel. There are large shopping malls around the hotel downstairs: Tianhong Shopping Mall, China Resources Vanguard, Jiufang Shopping Center, Walmart, etc., which are convenient for your travel. I wish you a pleasant journey. Thank you for your praise for our hotel. We will continue to work hard and live up to your praise. Looking forward to your visit again, I wish you a pleasant journey!
Guest User
Special Queen Room
Stayed in Apr 2024
Solo travelers
1 review
Outstanding
Posted on Apr 30, 2024
The hotel is very safe to stay in. There is elevator control in the room, convenient subway transportation, clean and tidy room, and the overall decoration of the room has a homely atmosphere. It is also very convenient to eat, drink, play and shop around, the service is also very thoughtful, and the overall stay experience is very good
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Yuan Apartment Hotel, thank you for your affirmation and support for our hotel. Your affirmation is the driving force of our unremitting efforts. If you have any questions during your stay, please call the front desk for housekeeping service (dial "0" on the hotline in the room). Our housekeeper will provide you with service as soon as possible. In addition, there are Hongshan Subway Station on Line 4 and Line 6 and Shenzhen North Station 200 meters away from the hotel. There are large shopping malls around the hotel downstairs: Tianhong Shopping Mall, China Resources Vanguard, Jiufang Shopping Center, Walmart, etc., which are convenient for your travel. I wish you a pleasant journey. Thank you for your praise for our hotel. We will continue to work hard and live up to your praise. Looking forward to your visit again, I wish you a pleasant journey!
WingFung1989
Special Queen Room
Stayed in Apr 2024
Solo travelers
4 review
Posted on Apr 8, 2024
Hygiene: Very poor, the mattresses and quilts are not clean, and bed bugs are suspected. But I found some small black stones. . The toilet smells very bad
Service: No service at all, poor attitude at the front desk
Facilities: Facilities are very old
Bad reviews, average, I regret it, I hope everyone will not choose this hotel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
TseStephen
Deluxe 2-bed Room
Stayed in Mar 2024
Travel with friends
1 review
Very Good
Posted on Apr 1, 2024
The overall cleanliness of the room is ideal. The subway side is noisy, but after the subway closes, there is no problem between 0000-0700.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of our hotel. Your valuable opinion is very important to us and we will improve our service quality. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Anonymous User
Deluxe Queen Room
Stayed in Mar 2024
Business travelers
6 review
Very Good
Posted on Mar 18, 2024
The location of the public area is good, the basic facilities are in place, the rooms are spacious and bright, and the service is not bad. However, the hygiene is not good enough, the washbasin is covered with stains, and the partition frame is beautiful and grand but covered with a thick layer of gray. The floor-to-ceiling glass door of the balcony was also covered in stains.
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6/7
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
brial
Special Queen Room
Stayed in Mar 2024
Travel with friends
39 review
Very Good
Posted on Mar 19, 2024
The location is very good, very close to the high-speed rail station, there are many restaurants downstairs, and the transportation is very convenient. Fortunately, I read the reviews of this store and told the waiter not to get a room facing the subway, and the waiter agreed to arrange it. It's really noisy towards the subway. The only problem is the bathroom. The water pressure is seriously insufficient and the water in the toilet is very yellow.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!