No.1 Xiasha, Dapeng Town, Dapeng New District, Shenzhen, Guangdong, ChinaView Hotel Details
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YunHai Hotel Shenzhen Guest Reviews
4.5/5
Good
222 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.3
Service4.4
Cleanliness4.7
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All reviews(222)
Positive reviews(208)
Reviews with photos/video(107)
Classy environment(52)
Nice sea view(46)
Quiet & comfortable(16)
Tasty food(16)
Great swimming pool(12)
Perfect for kids(11)
Close to beach(8)
Has an infinity pool(7)
Negative reviews(14)
MilanG
Deluxe Sea-view King Room
Stayed in Apr 2024
Couples
12 review
3.7/5
Posted on May 5, 2024
Rooms are designed in modern style, spacious, clean. Breakfast was poor. Swimming pool is turned into an aquarium in which you cannot swim and the only beach we could use, you have to pay for a sunshade. There is very limited space to swim, around 5m from the beach. Basically, room and view were good, everything else is not worth mentioning.
Response from Property: Dear guest, hello. Thank you for taking the time to give us feedback, and thank you for your praise of the hotel environment, we attach great importance to your feedback, breakfast questions have been reported to the relevant departments; We are sorry about the swimming pool you mentioned. At present, the project is in the test stage, which is not very stable. The swimming pool is temporarily closed, and swimming can be done later. Thank you again for your feedback. Look forward to seeing you again, wish you a happy life!
Konamoru
Deluxe Sea-view Twin Room
Stayed in Apr 2024
Travel with friends
13 review
3.7/5
Posted on May 6, 2024
The hotel is in beautiful nature, has a beautiful beach and a swimming pool, but unfortunately swimming in the pool is prohibited because there are fish, starfish and stingrays in the pool, and even we asked before we booked if it was possible to swim in the pool and on the beach, and the reception told us that on May 1st, swimming will be allowed both in the pool and in the sea. That's a big minus for you as a hotel, another thing is that the lifeguard on the beach only allows swimming in sea water about 5 meters from the shore and you can't swim freely even if someone knows how to swim, so it's a shame that you have beautiful hotel in forest with clean air and you don’t allow swimming, so I think no one will come back and stay in your hotel again. My advice is to change this immediately.
Response from Property: Dear guest, hello. Thank you for taking the time to give us feedback, and thank you for your praise of the hotel environment. We value your feedback very much. We are sorry for the problem of swimming pool that you mentioned. The fish will be released in the pool to allow guests to enjoy the experience of Marine life, and nurse sharks will be released later. Currently in the test stage of the project, it is not very stable, so it is impossible to swim in the pool; Hotel beach is artificial development, 5 meters away from the seabed is mostly rocks, easy to fall and scratch, do not recommend swimming in the sea, sorry for the inconvenience caused to you. Thanks again for your feedback. Look forward to meeting you again, wish you a happy life!
Artur
Standard Twin Room
Stayed in Mar 2024
Travel with friends
18 review
4.5/5
Great
Posted on Jun 14, 2024
It’s a nice hotel for a beach holiday or a weekend getaway. The only drawback for a foreigner is a lack of food options. In all other respects, it’s a great choice.
6/8
Response from Property: Dear guest, Thank you so much for your stay and comments and for sharing so much about the hotel. Regarding the dietary diversity you mentioned, we have sent feedback to the relevant departments, and your feedback will help us to continuously improve our services and products. Please believe that we attach great importance to each guest's stay experience, thank you very much for your recognition and support of the hotel, we sincerely look forward to your visit again.
WebbyPhilos
Standard Twin Room
Stayed in May 2024
Family
16 review
3.5/5
Posted on Jun 10, 2024
The swimming pool was under construction and unavailable. The private beach was open but the area around it under construction. We were a bit disappointed with the breakfast, which had limited options and the dinner. The room was smaller than expected. The hotel lacks an indoor swimming pool and a gym.
Response from Property: Dear guest, we are sorry to learn that you did not have a pleasant holiday with us. We are deeply sorry. The weather changes during your stay, the pool opening hours are flexible, and the seaside area is currently undergoing an upgrade, which is expected to be completed by the end of July. Regarding the food and facilities you mentioned, we have reported to the relevant departments, and we will further consider how to optimize the hotel facilities. Thank you again for your feedback. Wish you a happy life.
Guest User
Deluxe Sea-view Twin Room
Stayed in Apr 2024
Family
1 review
3.7/5
Posted on May 8, 2024
On the upside, the room was clean and cozy. The hotel staff were friendly and always ready to assist, which made our experience pleasant. Plus, the beach is nice, especially with the barbecue area nearby.
However, there were a few disappointments. The swimming pool was off-limits due to sea animals inside, despite checking in advance if the pool will be open. On rainy days, indoor entertainment options were lacking – the movie system was out of order, and the kids' playroom closed too early and we couldn't even order coffee when we wanted as the kitchen is open only on certain times during the day.
There's definitely room for improvement. Addressing the swimming pool issue and enhancing indoor activities could elevate the guest experience at the hotel.
Response from Property: Dear guest,hello.Thank you for taking the time to give us feedback and thank you for your recognition of the hotel room and staff.Here is a reply to the facilities you mentioned.We're sorry about the swimming pool you mentioned. At present, the project is in the testing phase and is not very stable. In the later stage, we will open the project of sharing entertainment with Marine life for visitors to punch in and take photos.The children's Activity Center is a temporary children's play project that may rain during the holiday before the festival. The relevant system and other aspects are not perfect, we are so sorry.The hotel is currently cooperating with the third party, and will officially launch Western food, afternoon tea, bar and other projects in July.We apologize for the inconvenience.We are trying to enrich the hotel's play programs to meet the needs of different guests.We will make continuous efforts to provide every guest with a more warm and comfortable stay experience. Thank you for your valuable comments and look forward to your visit again.
Apollo-Ray
Supreme Sea View Deluxe Suite
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 19, 2025
Beautiful scenery, quiet and elegant, with two private beaches, many activities, it is very happy to bring children here, it is a great place to take pictures, the hotel's restaurant products are of high standard
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好。感謝您對我們酒店的認可。雲海酒店位於有着“深圳後花園”之稱的大鵬半島,佔地將近10萬平米,背山靠海,位置絕佳。這裏空氣清新,負離子含量豐富,是遠離都市喧囂、親近自然的理想之地。酒店緊鄰金沙灣海岸,擁有無與倫比的一線觀海視野。真誠期待您的再次光臨。祝您生活愉快~
Guest User
Quiet Twin Room (in Building 2)
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 30, 2025
The hotel is very quiet and has a great view of the sea! I brought my family here during the Spring Festival. The handsome guy at the front desk was very good and handled the room I booked on the wrong date very carefully! He also gave the best booking plan!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您對我們酒店的認可。雲海酒店地處深圳東部美麗的大鵬半島,所處的自然環境得天獨厚。酒店擁有超大不同方位的觀海平台,您可以盡情感受微風拂面帶來的絲絲涼意與海洋鹹味,還有豐富的活動-山地網球場、燈光球場、棋牌室、登山路徑、天幕燒烤等,更有不同規格的商務會議室、多種形式的團建內容,滿足您的商務出行、公司團建等~再次感謝您對酒店的肯定與支持,我們真誠的期待您的再次光臨~
Mengguniang
Deluxe Sea-view King Room
Stayed in Oct 2024
Family
9 review
5.0/5
Outstanding
Posted on Nov 15, 2024
Yunhai Hotel is located in a place facing the sea and the famous cliff train is here.
The hotel is clean, the bedding is comfortable, and the restaurant food is good.
There is Kaisa Plaza nearby, which can be reached in a few minutes by car.
The scenery around the hotel is beautiful, which satisfies people who like to take pictures. The weather is good and the sunset is beautiful!
Original TextTranslated by Google
6/16
Response from Property: 尊敬的賓客,您好!感謝您對我們酒店的認可。雲海酒店地處深圳東部美麗的大鵬半島,所處的自然環境得天獨厚。酒店擁有超大不同方位的觀海平台,您可以盡情感受微風拂面帶來的絲絲涼意與海洋鹹味,還有豐富的活動-山地網球場、燈光球場、棋牌室、登山路徑、天幕燒烤等,更有不同規格的商務會議室、多種形式的團建內容,滿足您的商務出行、公司團建等~再次感謝您對酒店的肯定與支持,我們真誠的期待您的再次光臨~
Appledan
Standard Queen Room
Stayed in Oct 2024
Family
10 review
4.2/5
Very Good
Posted on Nov 10, 2024
On Friday, I decided to take my kids to the beach for a vacation. I found this place on Ctrip. If you come here to see the train and the beach, it is more convenient to stay in this hotel. The hotel is very large and divided into several buildings. The environment is very good and clean. The room is just average. The carpet is dirty, which is a minus point. The hotel waiter is very nice, which is a plus point. The buffet breakfast is delicious, which is a plus point. The outdoor barbecue and oden at the scenic spot cost 28 yuan for a bag of instant noodles + ham sausage and 18 yuan for a lamb skewer, which is a bit expensive.
The hotel patrol security guard lost points. There was an outside car blocking the parking lot. People ran out to play without turning off the engine. The cars inside could not get out. I asked him what to do. He said he had no way and asked me to check if there was a phone in the car. I had to call the hotel lobby. The lobby manager was very responsible and hurriedly called 114 to find the owner of the car... The security guard sat on the side all the time and ignored it. Later, another car owner got in the car and moved it away, and we got out. Generally speaking, it's not bad, the beach water is very clean, but it's not suitable for children to play in the sand, because the sand is coarse and soft, and there are many small stones, which hurts the feet when stepped on.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您花時間並分享您的入住體驗。關於您提到的“地毯比較臟“我們已反饋至客房部,近期入住率較高,可能是我們同事打掃衞生時有所疏忽,目前我們已要求整改;酒店安保人員的服務態度及意識問題,我們已會加強這方面的培訓。再次向您致以誠摯的歉意,給您帶來的不便敬請諒解,期待您的再次光臨~
Huajiantianshi
Deluxe Sea-view King Room
Stayed in Oct 2024
Family
11 review
5.0/5
Outstanding
Posted on Jan 19, 2025
The hotel is very beautiful. It was my child's birthday, so the hotel was very considerate and helped us upgrade the room. I was simply intoxicated the moment I opened the door. It was super beautiful. The hotel has its own private beach, the sunset is very beautiful, and there is a small train. It is very photogenic. The breakfast is very good. We drove out to a seafood dinner nearby, and the food was also very good. It is a wonderful holiday place.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您對我們酒店的認可。雲海酒店地處深圳東部美麗的大鵬半島,所處的自然環境得天獨厚。酒店擁有超大不同方位的觀海平台,您可以盡情感受微風拂面帶來的絲絲涼意與海洋鹹味,還有豐富的活動-山地網球場、燈光球場、棋牌室、登山路徑、天幕燒烤等,更有不同規格的商務會議室、多種形式的團建內容,滿足您的商務出行、公司團建等~再次感謝您對酒店的肯定與支持,我們真誠的期待您的再次光臨~
claire
Superior Twin Room
Stayed in Sep 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Nov 20, 2024
Very good, suitable for family or group travel, the staff's guidance was timely during the busy parking period, the guidance at the check-in front desk was also very good, and the breakfast was very rich
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your recognition of our hotel staff, we will continue to work hard. Shenzhen Yunhai Hotel is located in Dapeng Peninsula, which is known as "the last paradise in Shenzhen". Dapeng Peninsula is surrounded by the sea on three sides, with a winding coastline and super beautiful natural scenery. It is the best place to enjoy the sunset. Here you can relax and embrace the tranquility brought by nature. Welcome to choose our hotel again whether you are traveling for vacation or business trip, and look forward to your visit again. I wish you a happy life!
Guest User
Standard Queen Room
Stayed in Sep 2024
Couples
57 review
5.0/5
Outstanding
Posted on Oct 15, 2024
The 14th was my wife and I's 25th silver wedding anniversary. We chose Yunhai Hotel, which has elegant scenery and beautiful environment. There are hiking trails, sightseeing trains, romantic swings in the sea, flower boat photo spots, boundless ecological shark pools, sika deer, etc. It is really a treasure. The attitude of the hotel waiter is very good. I explained the requirements to Miss Zhang at the hotel front desk in advance, and it was arranged before check-in. My wife was very moved when she saw the careful arrangement of the room. It really gave my wife a big surprise. The hotel has a sightseeing train leading to the seaside. The front desk staff helped us shoot a video and recorded the beautiful and unforgettable happy moments for us. There are also swings on the beach, which are so beautiful with the sunset. We are very satisfied with the stay experience this time. I still want to choose here for my next vacation. Thank you to the hotel front desk and room staff for giving me and my lover such a beautiful memory.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您對我們酒店的認可,很榮幸您和您太太在這裡有個美好的回憶。深圳雲海酒店位於有着“深圳最後的桃花源”之稱的大鵬半島,大鵬半島三面環海,蜿蜒曲折的海岸,超美的自然景觀,欣賞日落最好的聖地~在這裏您可以盡情的放鬆,擁抱大自然帶來的寧靜。歡迎您再次選擇我們酒店,也希望您能推薦給您身邊的家人朋友,期待您再次光臨。祝您生活愉快!
Guest User
Standard Twin Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 9, 2024
A pleasant stay! The environment is super beautiful. In terms of facilities, it takes only 2 minutes to walk to the beach. Both adults and children had a lot of fun. I will stay here again next time I come to South Australia. Recommended!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your recognition of our hotel. Yunhai Hotel is located in the beautiful Dapeng Peninsula in the east of Shenzhen, and its natural environment is unique. The hotel has a large sea-viewing platform in different directions, where you can enjoy the cool breeze and the salty ocean. There are also a variety of activities - mountain tennis courts, lighted courts, chess and card rooms, mountain climbing trails, skylight barbecues, etc., as well as business meeting rooms of different sizes and various forms of team building content to meet your business travel, company team building, etc. ~ Thank you again for your affirmation and support for the hotel, we sincerely look forward to your visit again ~
Guest User
Deluxe Sea-view King Room
Stayed in Sep 2024
Couples
21 review
4.7/5
Amazing
Posted on Oct 8, 2024
It's my first time staying here. It's much better than I imagined. Especially the environment is very comfortable. Taobao is a sea view room on the 3rd floor of the villa. It feels like a vacation. There is also a tennis court. Hahahaha, the swimming pool is not available now. It has been rented out to raise small crocodiles for viewing. In short, I still recommend everyone to stay here
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您對我們酒店認可,深圳雲海酒店位於有着“深圳最後一片凈土”之稱的大鵬半島,大鵬半島三面環海,蜿蜒曲折的海岸,超美的自然景觀,山間空氣清新,負離子含量為市區的15—20倍,是都市人遠離喧囂、親近自然的好去處,也是深圳東部觀海、看日落絕佳聖地~在這裏,您可以盡情享受擁抱大自然,非常歡迎您無論旅行度假或是商務出行再次選擇我們酒店,真誠期待您的再次光臨。祝您生活愉快!
Guest User
Deluxe Sea-view Twin Room
Stayed in Sep 2024
Family
3 review
4.2/5
Very Good
Posted on Oct 6, 2024
The hotel is very quiet, with nice views of the mountains and the sea. The infinity pool is quite photogenic, with shark interactions. The price for children is 68 yuan per person, and the little ones still had a lot of fun. The beach sand is not very fine, but fortunately there are few people
Original TextTranslated by Google
6/8
Response from Property: 尊敬的賓客,您好!感謝您選擇雲海酒店,並分享瞭如此豐富的美照。關於您提到的沙灘問題,酒店沙灘非天然沙灘,沙灘砂質粗糙,海邊運營方定期會進行人工篩沙;後續我們也會加強各部門員工的培訓,都力求做到盡善盡美;在這裏,可以近距離感受雲海與大海的交融之美,體驗一場極致的雲海浪漫之旅,無論是清晨的日出還是傍晚的日落,都能留下難忘的回憶~再次感謝您對我們的認可,也希望您能推薦酒店給您的朋友且再次入住酒店,期待與您的再次相遇~