Hanting Hotel (Shenzhen Yanluo Wetland Park) Guest Reviews
4.6/5
Very Good
606 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(606)
Positive reviews(598)
Reviews with photos/video(67)
Clean and tidy(89)
Awesome rooms(54)
Classy environment(28)
Friendly front desk staff(23)
Easy to get around(15)
Delicious breakfast(13)
Poor air conditioning(5)
Convenient parking(2)
Negative reviews(8)
Guest User
Double Room
Stayed in Jul 2024
Business travelers
3 review
1.0/5
Posted on Aug 27, 2024
Very bad! I will never live in Hanting again.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review despite your busy schedule. We are very sorry that we did not bring you a pleasant stay experience. We deeply apologize and we will further train our staff to ensure the flexibility of our services. Meeting and exceeding guest expectations is our consistent approach to hospitality. Looking forward to your visit again and wishing you a happy life!
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Rickyguang
Double Room
Stayed in May 2023
Solo travelers
3 review
1.2/5
Posted on May 17, 2023
The hotel environment is not good, it is too noisy at night, the parking space is not good, and the breakfast is not delicious! Room equipment is worse
Original TextTranslated by Google
Response from Property: Hello dear members and friends! We apologize for not being able to provide you with a comfortable stay this time; we will certify the treatment and implement the inspection work to check whether the sound insulation strips in the room are damaged. We hope you can continue to support Hanting Yanluo Wetland Park Hotel, we need your support and companionship to grow. We look forward to your next visit and wish you a happy life!
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lv526732
Double Room
Stayed in Jul 2022
Business travelers
2 review
5.0/5
Outstanding
Posted on Jul 20, 2022
The robot is so cute, s can deliver things, no need to go downstairs to buy things
Original TextTranslated by Google
Response from Property: Hello, dear guest! I am Xiaoting, a hotel intelligent robot. You are welcome to stay at our Hanting Shenzhen Yanluo Wetland Park store. This little cute is born to provide you with more convenient delivery services, such as takeaway, express delivery, and in-store delivery. required supplies, etc. If you need my help, please call the front desk! I will deliver your items to the room as soon as possible. When you hear the phone ringing in the room, it means I have arrived. Please open the door to check the receipt. Xiao Ting's joy is to serve mankind. Looking forward to seeing you and serving you!
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Guest User
Guestroom (2 beds)
Stayed in Aug 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 17, 2022
Sanitary conditions and services are good
Original TextTranslated by Google
Response from Property: A few simple words are full of trust and steady happiness. We are committed to providing each guest with a warm and comfortable living environment and service experience. Your recognition is our greatest encouragement, and we will continue to work hard. Yes, thanks for having you all the way!
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Guest User
Guestroom (2 beds)
Stayed in May 2022
Other
9 review
5.0/5
Outstanding
Posted on May 19, 2022
Beautiful environment, good location, convenient transportation, comfortable and hygienic rooms, very friendly service staff, willing to provide all kinds of help, very user-friendly facilities, small robots for take-out during the epidemic, good high-speed network signal, good scenery outside the window, small room The design of the ornaments is also very distinctive, and the price is good. I will choose this hotel next time I have the opportunity
Original TextTranslated by Google
Response from Property: Hello dear guests, there is a kind of compliment, which comes from words, there is a kind of happiness, which comes from satisfaction, favorite language, without too much gorgeous decoration, happy mood, without too much laughter, thank you for your liking, Thank you for your satisfaction, thank you for your support to us, thank you fate for us to have an encounter, it is an honor to receive your generous praise for us, this is the driving force for continuous progress for us, may our encounter this time give The good memories you bring will live with us forever.
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Guest User
Superior Queen Room
Stayed in Sep 2023
Business travelers
5 review
1.0/5
Posted on Sep 23, 2023
Average room, average hotel
Original TextTranslated by Google
Response from Property: Smile on the face, service in the heart, looking at your affirmation and recognition, our efforts and seriousness are all worth it. If you like us, remember to come and visit us!
Yangdongge2020
Double Room
Stayed in Feb 2022
Business travelers
4 review
5.0/5
Outstanding
Posted on Feb 18, 2022
The hotel has convenient transportation and the front desk staff are friendly. If you have any questions, you can call the front desk to help you out in a timely manner. The room was clean and sanitary. The pillows are very comfortable to sleep in, and the breakfast tastes good.
Original TextTranslated by Google
Response from Property: Hello dear guests! There are friends from far away, not to mention. Thank you very much for your stay and appreciation! I am very happy to bring you a good time for your trip. Your praise has given the store a great encouragement and is also the driving force for our progress. We will continue to maintain a warm pillow and strive to make every guest feel at home. Welcome Come back to experience again and wish you a happy life!
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Guest User
Superior Queen Room
Stayed in Aug 2022
Solo travelers
4 review
5.0/5
Outstanding
Posted on Aug 11, 2022
The environment is very good. The courier has a robot to deliver it to the door, which is very nice
Original TextTranslated by Google
Response from Property: Hello, dear guest! I am Xiaoting, a hotel intelligent robot. You are welcome to stay at our Hanting Shenzhen Yanluo Wetland Park store. This little cute is born to provide you with more convenient delivery services, such as takeaway, express delivery, and in-store delivery. required supplies, etc. If you need my help, please call the front desk! I will deliver your items to the room as soon as possible. When you hear the phone ringing in the room, it means I have arrived. Please open the door to check the receipt. Xiao Ting's joy is to serve mankind. Looking forward to seeing you and serving you!
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Guest User
Guestroom (2 beds)
Stayed in Jul 2022
Business travelers
9 review
3.7/5
Posted on Aug 5, 2022
Go in and feel a little taste of decoration, it should be related to the new decoration. The overall feeling is not very good.
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry that the guest officer did not bring you a complete check-in experience. I am deeply sorry. For your feedback, we will definitely strengthen rectification and strive to improve it. You are welcome to come again and see our efforts!
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Huquankuangren
Double Room
Stayed in Feb 2022
Couples
8 review
5.0/5
Outstanding
Posted on Feb 21, 2022
A clean and comfortable new store, the wetland park next to it is so beautiful!
Original TextTranslated by Google
Response from Property: Beautiful things will always be discovered by lucky people, you have a lot of luck, just like, we are lucky, we also met the beautiful you, I hope we can create more beauty and interact with you, because you are me I want to stay lucky. meet you, meet beautiful
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Yijiuxiaoliming
Double Room
Stayed in Jul 2022
Travel with friends
15 review
5.0/5
Outstanding
Posted on Jul 8, 2022
Very good location, convenient transportation, strong sense of stay experience, good lighting, very pleasant stay
Original TextTranslated by Google
Response from Property: Smile in the face, service in the heart, looking at your affirmation and recognition, our efforts and seriousness are worth it, if you like us, remember to visit us for a long time!
Guest User
Superior Queen Room
Stayed in Jul 2022
Family
1 review
5.0/5
Outstanding
Posted on Aug 12, 2022
Super good sleep, very fragrant, the lady at the front desk is very kind and patient
Original TextTranslated by Google
Response from Property: Smile in the face, service in the heart, looking at your affirmation and recognition, our efforts and seriousness are worth it, if you like us, remember to visit us for a long time!
Guest User
Double Room
Stayed in Jun 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 12, 2022
The hotel is clean and comfortable to live in. The front desk service attitude is also very good,
Original TextTranslated by Google
Response from Property: Smile in the face, service in the heart, looking at your affirmation and recognition, our efforts and seriousness are worth it, if you like us, remember to visit us for a long time!
Guest User
Superior Queen Room
Stayed in May 2022
Other
3 review
3.0/5
Posted on May 5, 2022
You have to be a member for everything. How can anyone open a room every day? If you are not a member, you are not.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enables us to constantly discover problems in our work, obtain corrections and make continuous progress. From your review, we regret to see that this stay did not meet your expectations, and we apologize for the inconvenience caused. Your tolerance and understanding are the inspiration and support for our work! Sincerely look forward to your visit again.
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Guest User
Double Room
Stayed in Mar 2022
Couples
1 review
5.0/5
Outstanding
Posted on Apr 1, 2022
The hotel is newly opened with unique decoration. I stayed for two consecutive days. The environment is very good and the stay is very comfortable. It is a recommended hotel in Tangxiayong, because there is no better hotel nearby, and there is no taste in the hotel. Recommended
Original TextTranslated by Google
Response from Property: Smile in the face, service in the heart, looking at your affirmation and recognition, our efforts and seriousness are worth it, if you like us, remember to visit us for a long time!