Home2 Suites By Hilton Shenzhen Dalang Reviews
Home2 Suites By Hilton Shenzhen Dalang
Xuanyi Building, No. 2 Langjing Road, Dalang Street, Longhua District, Shenzhen, Guangdong, ChinaView Hotel Details
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Home2 Suites By Hilton Shenzhen Dalang Guest Reviews
4.7/5
Outstanding
1968 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1968)
Positive reviews(1941)
Reviews with photos/video(396)
Friendly front desk staff(246)
Delicious breakfast(204)
Convenient parking(88)
Many amenities(83)
Great swimming pool(58)
Perfect for business trips(28)
Tasty coffee(13)
Clean pool(9)
Negative reviews(27)
Wongy
Guestroom (2 Beds)
Stayed in Aug 2024
Family
8 review
Posted on Sep 1, 2024
Longgang is an industrial area so for this area I think this is a great little Hilton property. I love how there is a kitchenette and a small sofa bed which you can pull out which is perfect for little ones to sleep also.
They have a pool and gym which is good enough to have a good workout. The pool is a bit of a disappointment. I feel it can be managed a lot better and at least have some seating for parents in case they want to supervise their kids who maybe using the pool.
They have washing machines which you could use which is great for families and if you are staying here for more than a few days.
Breakfast is basic Chinese style breakfast which is average but you have Macdonalds next to the hotel lobby and cafe and restaurants around which meituan can deliver to your room.
End of the day we were here as we were visiting some friends that live in Longgang. There is a Hilton Hamptons nearby also but I don’t think it’s open yet.
Response from Property: Dear customer, hello! Seeing your review, we are saddened that we were unable to provide you with a satisfactory five-star stay experience. This is our biggest regret. Your sincere evaluation is a driving force for the continuous improvement of the hotel. We look forward to your visit again and will definitely provide you with a better and more satisfactory stay experience. It will make you feel our sincerity and show you that the hotel is constantly striving for progress. We will always welcome every guest with better service at the hotel. Finally, we wish you a happy life. Thank you for your sincere evaluation and sincerely hope that you can stay again to experience our progress
Mohamed odi
Cozy Queen Room
Stayed in Jul 2024
Travel with friends
1 review
Outstanding
Posted on Aug 1, 2024
Beautiful and amazing hotel
Lam Man Wah
Cozy 2-bed Room
Stayed in Mar 2024
Family
37 review
Very Good
Posted on Apr 3, 2024
The hotel room is comfortable and clean, nothing is missing. I called the reception because I had a problem with the air condition connection and after only a minute the technician arrived and the problem is fixed. This is an excellent and efficient service. In addition, the breakfast buffet is excellent with various selection of western and Chinese food.
Response from Property: Dear customer, hello! Seeing your comments, we are very sad that we were unable to bring you a satisfactory five-star stay experience. This is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that we are constantly working hard to improve. We will always greet every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. I sincerely hope that you can stay again to feel our progress.
Guest User
Cozy Queen Room
Stayed in Nov 2023
Travel with friends
4 review
Great
Posted on Nov 12, 2023
location not good( not close to underground station). Breakfast fair. But swimming pool is excellent, and the room size is decent and comfortable.
Response from Property: Dear customer, hello! Upon seeing your review, we are saddened that we were unable to provide you with a satisfactory check-in experience. This is our biggest regret. Your sincere evaluation is a driving force for the continuous progress of the hotel. We look forward to your visit again, which will definitely provide you with a better and more satisfactory stay experience. It will make you feel our sincerity and also show you that we are constantly striving to make progress in the hotel. We will always provide better service to welcome every guest at the hotel. Finally, we wish you a happy life, thank you for your sincere evaluation, and sincerely hope that you can stay again to experience our progress
Dev
Guestroom - Mountain-View (Double Bed)
Stayed in Mar 2024
Business travelers
9 review
Amazing
Posted on Mar 14, 2024
Big room, clean and convenient. Service was prompt, polite and quick. Good breakfast with a variety of choices. There are many eateries around. There is a Karaoke bar and McDonald's nearby. The hotel is about 30 min away from the airport. I really enjoyed my stay here.
If you need to visit this part of Shenzhen for work or for staying then I recommend this place without hesitation.
Response from Property: Thank you for your positive review. We will strive to do even better and look forward to your next stay, hoping to bring you more surprises.
Guest User
Cozy Queen Room
Stayed in Mar 2024
Business travelers
3 review
Outstanding
Posted on Mar 10, 2024
Very nice hotel. Ideally located as close to my training venue. Receptionist kindly upgraded my room.
Response from Property: Thank you for the five points of praise, we will try to do better, look forward to your next stay, bring you more surprises.
CARLOS ANDRES TOBON
Cozy Queen Room
Stayed in Jun 2023
Business travelers
64 review
Outstanding
Posted on Jul 4, 2023
Good place to stay, have gym fully equipped and also can do the laundry next to it, there are some stores near to buy food (burger, chicken, pizza and traditional local food)
Response from Property: Thank you for your 5 point review. We sincerely consider service as the core of all our work. We hope that every time we can bring you a different experience, and we will continue to work hard to feel at home. We look forward to your next stay.
Guest User
Cozy Queen Room
Stayed in Dec 2023
Business travelers
19 review
Posted on Dec 19, 2023
They turned off the cold air for the AC so that it only blows room temperature air. Very annoying as too hot at night time.
Response from Property: Dear customer, hello! Upon seeing your feedback, we are saddened that we were unable to provide you with a satisfactory stay experience. This is our greatest regret. Your sincere evaluation is a driving force for the continuous progress of the hotel. We look forward to your visit again, which will definitely provide you with a better and more satisfactory stay experience. It will make you feel our sincerity and also show you that we are constantly striving for progress in the hotel. We will always welcome every guest with better service at the hotel. Finally, we wish you a happy life, thank you for your sincere evaluation, and sincerely hope that you can stay again to experience our progress
Guest User
Cozy Queen Room
Stayed in Oct 2023
Business travelers
9 review
Outstanding
Posted on Oct 29, 2023
Good service
Response from Property: Thank you for your five points, we will try to do better, looking forward to your next check-in, to bring you more surprises
Abduvali
Cozy 2-bed Room
Stayed in Apr 2023
Business travelers
4 review
Posted on May 9, 2023
You will need google translate or something similar APP at the reception. They don’t speak English although it is Hilton.
Response from Property: Thank you for your valuable comments, to bring you a bad experience, our side will continue to strive to progress, thank you for your sincere comments, looking forward to your next stay
Сергей
Cozy Queen Room
Stayed in Apr 2024
Business travelers
4 review
Outstanding
Posted on Apr 21, 2024
BEST OF THE BEST HOTEL
Paolo Lupo Italy
Guestroom (Double Bed)
Stayed in Apr 2024
Business travelers
2 review
Amazing
Posted on Apr 12, 2024
Very nice hotel
Eugene Antukh
Guestroom (Double Bed)
Stayed in Apr 2024
Business travelers
7 review
Outstanding
Posted on Apr 20, 2024
Perfect hotel!
Liaojinde
Cozy Queen Room
Stayed in May 2024
Business travelers
3 review
Outstanding
Posted on May 22, 2024
GOOD!
Guest User
Cozy 2-bed Room
Stayed in Jul 2023
Other
1 review
Outstanding
Posted on Jul 22, 2023
Ok bu cou H