Lavande Hotel (Shenzhen International Convention and Exhibition Center) Reviews
Lavande Hotel (Shenzhen International Convention and Exhibition Center)
101, No. 75 Yonghe Road, Heping Community, Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
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Lavande Hotel (Shenzhen International Convention and Exhibition Center) Guest Reviews
4.4/5
1910 review
Verified reviewsLocation4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(1910)
Positive reviews(1846)
Reviews with photos/video(330)
Friendly front desk staff(180)
Great value for money(158)
Classy environment(146)
Delicious breakfast(119)
Easy to get around(103)
Close to metro(26)
Perfect for business trips(20)
Excellent afternoon tea(18)
Negative reviews(64)
Guest User
Elegant Queen Room
Stayed in jun. 2024
Business travelers
9 review
Posted on 18. jun. 2024
It’s hard to describe. There are four children at the front desk, half of whom are staying there, talking and laughing. Any question you ask them must be asked at least two or three times before you can hear it clearly. You are not qualified to be a front desk at this level...Ctrip Platform Flower The room upgrade/afternoon tea that can be redeemed by points is not included. There should be breakfast because I saw there is a restaurant, but the front desk didn't say a word about it. In the room, hair, body hair...the sink was blocked, and the water didn't drain all night until check-out. This Lavande is the dirtiest and messiest store under the Jinjiang Group I have ever seen...
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Response from Property: Thank you for sharing such a detailed review. I am very sorry that this stay did not fully meet your expectations. Regarding every valuable suggestion you mentioned, we will share it with the hotel management. We will find the shortcomings in the subtleties, maintain the good aspects, and improve the shortcomings. We always pursue to create a perfect stay experience for our guests. We trust that you will stay with us next time. There will be a new experience from time to time, and we sincerely invite you to come again!
Guest User
Elegant 2-bed Room
Stayed in jun. 2024
Business travelers
29 review
Posted on 12. jun. 2024
Service: The service from the man at the front desk was very poor. He looked like he owed him a million.
Facilities: There was mold on the roof of the room and water leakage. I only discovered it after I woke up after drinking too much.
Original TextTranslated by Google
Response from Property: Thank you for sharing such a detailed review. I am very sorry that this stay did not fully meet your expectations. Regarding every valuable suggestion you mentioned, we will share it with the hotel management. We will find the shortcomings in the subtleties, maintain the good aspects, and improve the shortcomings. We always pursue to create a perfect stay experience for our guests. We trust that you will stay with us next time. There will be a new experience from time to time, and we sincerely invite you to come again!
Wing630
Elegant Queen Room
Stayed in maj 2024
Business travelers
333 review
Outstanding
Posted on 15. maj 2024
I have stayed in the hotel many times, and the front desk helped me upgrade the room. The stay was very comfortable and the experience was good. Basically, I choose to stay in this hotel when I come to Shenzhen. There is free parking and buffet breakfast.
Original TextTranslated by Google
Response from Property: [💖Heart-warming scented tea service💖] Dear guests: Hello! Thanks for coming back! Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, and warmth is memory. The vicissitudes of life have changed, but the warmth in memory remains unchanged. I hope Xiaoli will always be warm in your memory! Welcome back often! Wish you: be well!
Guest User
Elegant Queen Room
Stayed in apr. 2024
Other
78 review
Very Good
Posted on 21. apr. 2024
The decoration is nice and new. It is comfortable to live in. There is a simple breakfast in the morning. It is not rich but enough. The hotel staff are also polite. Overall it is good
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Response from Property: Thank you for your praise! We will definitely review our shortcomings and make corrections optimistically! We will try our best to satisfy you and welcome your supervision! Thank you!
Guest User
Elegant Queen Room
Stayed in apr. 2024
Business travelers
1 review
Outstanding
Posted on 20. apr. 2024
The front desk service is very good, enthusiastic and professional! There are many delicious and lively places around the hotel. It is worth recommending
Original TextTranslated by Google
Response from Property: [💖Heartwarming Scented Tea Service💖] Thank you for falling in love with Xiaoli at first sight! Beautiful time, you will meet someone's eyes inadvertently, and you will be sailing in the words. I met you unexpectedly this time. Thank you for this fate. We will cherish it even more and look forward to seeing you next time! Wish you: be well!
Guest User
Elegant Queen Room
Stayed in apr. 2024
Solo travelers
3 review
Outstanding
Posted on 19. apr. 2024
The hotel front desk facilities are brand new, fast and convenient! The service is excellent in all aspects and enthusiastic! The room is also very good, highly recommended🌟
Original TextTranslated by Google
Response from Property: [💖Heart-warming scented tea service💖] I received a 5-star praise from my dear mua! (*╯3╰) Xiaoli was really happy! Thank you for your support of Xiaoli! Life is an answer sheet, with multiple choice questions, fill-in-the-blank questions, judgment and quiz questions on it. I hope that Laifeng will be your easiest choice and the most satisfactory answer! Welcome back! Wish you: be well!
Air snow
Elegant Queen Room
Stayed in mar. 2024
Business travelers
6 review
Outstanding
Posted on 6. maj 2024
The room is nice, there is a night market downstairs, the service is OK, there is breakfast but I got up too late and didn't eat it,
clean and hygienic, reasonable price, free parking, it is a good choice for business trips nearby
Original TextTranslated by Google
Response from Property: [💖Heartwarming Scented Tea Service💖] Dear guests, hello! Thank you for your recognition of us. I hope that from this moment and this second when we meet, you will be accompanied by Lavande Hotel in your future travel life, to accompany you to taste the world, and to accompany you to enjoy the quiet time in life, regardless of the short separation. , or meet again, we will accompany you all the way.
Yilaierqu
Elegant Queen Room
Stayed in mar. 2024
Couples
6 review
Amazing
Posted on 31. mar. 2024
The environment is very clean ~ The facilities are very complete and there is a projection screen. I watched two movies with my mobile phone. Next time I stay in a hotel, I will choose lavande
Original TextTranslated by Google
Response from Property: [💖Heartwarming Scented Tea Service💖] Thank you for falling in love with Xiaoli at first sight! Beautiful time, you will meet someone's eyes inadvertently, and you will be sailing in the words. I met you unexpectedly this time. Thank you for this fate. We will cherish it even more and look forward to seeing you next time! Wish you: be well!
Guest User
Elegant Queen Room
Stayed in mar. 2024
Business travelers
3 review
Outstanding
Posted on 25. mar. 2024
This hotel chain is really worth it! The room is spacious and bright, and the bed is extremely comfortable. The meticulous service attitude of the service staff makes people feel at home. The hotel facilities are complete, and the facilities such as free breakfast and parking 🅿️ service are very convenient. The service of this hotel is also first-class in all aspects! Highly recommended!
Original TextTranslated by Google
Response from Property: [💖Heart-warming scented tea service💖] Dear guests: Hello! Thanks for coming back! Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, and warmth is memory. The vicissitudes of life have changed, but the warmth in memory remains unchanged. I hope Xiaoli will always be warm in your memory! Welcome back often! Wish you: be well!
Xiaozhuliuliu
Elegant 2-bed Room
Stayed in mar. 2024
Family
12 review
Outstanding
Posted on 24. mar. 2024
I have booked to stay here many times, and the overall experience is good. The front desk can be said to be responsive and able to meet all the needs of the stay.
The hotel is relatively close to the convention center, and it is very convenient for friends to go there.
It would be better if the orange juice was not so light.
Original TextTranslated by Google
Response from Property: [💖Heartwarming Scented Tea Service💖] Thank you for falling in love with Xiaoli at first sight! Beautiful time, you will meet someone's eyes inadvertently, and you will be sailing in the words. I met you unexpectedly this time. Thank you for this fate. We will cherish it even more and look forward to seeing you next time! Wish you: be well!
Guest User
Elegant Queen Room
Stayed in feb. 2024
Couples
1 review
Outstanding
Posted on 21. feb. 2024
It's a relatively ordinary Lavande, but the price is right and it deserves a five-star rating. There are also various benefits that can be redeemed with points. There are also many types of breakfast, and the taste is average. Don't ask for good food, just eat enough. The service of Kevin, the manager on duty at the front desk, is also remarkable. There is a greeting when entering and leaving. The only flaw is that the lobby is relatively small, with a seven-day smell, and it is cold during the day with no lights, but it is brightly lit at night, which is a kind of polarized extreme.
Original TextTranslated by Google
Response from Property: [💖Heartwarming Scented Tea Service💖] Thank you for falling in love with Xiaoli at first sight! Beautiful time, you will meet someone's eyes inadvertently, and you will be sailing in the words. I met you unexpectedly this time. Thank you for this fate. We will cherish it even more and look forward to seeing you next time! Wish you: be well!
Guest User
Elegant Queen Room
Stayed in feb. 2024
Travel with friends
1 review
Outstanding
Posted on 9. feb. 2024
It was a very pleasant stay. I went to Shenzhen Airport to pick up a friend. The hotel is more than 40 minutes away from the airport by car. The main thing is that the price is high, the room is also very good, and the duty manager AIR's service attitude is also very good. If there is a problem, he will respond and deal with it actively in the first time
Original TextTranslated by Google
Response from Property: [💖Heart-warming scented tea service💖] If you go to Shenzhen, stay at Lavande, drive there, and park for free, a real benefit! Thank you for your support. I feel great and all the fatigue of the day has disappeared! The cotton products in the rooms of Xiaoli Hotel are all star Asian cotton brand linens and international brand mousse mattresses!
Guest User
Elegant 2-bed Room
Stayed in feb. 2024
Travel with friends
1 review
Outstanding
Posted on 3. feb. 2024
I particularly like this room type with separate toilet and washbasin. I called the hotel front desk in advance to explain it. The elegant front desk guy juice upgraded it to deluxe. No deposit was required upon check-in. The room was well cleaned and the carpet was relatively clean.
Original TextTranslated by Google
Response from Property: [💖Heart-warming scented tea service💖] If you go to Shenzhen, stay at Lavande, drive there, and park for free, a real benefit! Thank you for your support. I feel great and all the fatigue of the day has disappeared! The cotton products in the rooms of Xiaoli Hotel are all star Asian cotton brand linens and international brand mousse mattresses!
Guest User
Elegant 2-bed Room
Stayed in aug. 2024
Business travelers
4 review
Posted on 2. aug. 2024
When I come to this Lavande Hotel and ask for an invoice, there are various reasons for delaying the process every time. Always keep your word!
Either there are too many new people, there is an equipment failure, or there is a tax bureau system problem!
It’s so bad, it’s really unacceptable! ! !
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and for providing us with the opportunity to serve you. The support and suggestions in your reviews are very rare and precious treasures for us. We will continue to work hard to continuously improve various services and hope to be able to serve you in the future. Lavande Hotel will see you again. I wish you a happy mood and a happy family!
Aichitongluoshao.
Elegant Queen Room
Stayed in jan. 2024
Travel with friends
8 review
Outstanding
Posted on 28. jan. 2024
The room is not bad, with dry and wet areas separated. The main problem is that there are no rubber slippers when taking a shower. The disposable slippers get wet when you take a shower, and you have to ask the customer service lady to send them. What is worth praising is that the service attitude is very good. Anything you need can be delivered as soon as possible. Also! The parking lot is together with the community. If you arrive late, there will be no parking space. I am satisfied with the aromatherapy smell of this hotel, lavender fragrance 👍In general, it is quite satisfactory. This price is also a bargain. There are pros and cons. I will continue to improve it in the future.
Original TextTranslated by Google
Response from Property: Wow! I am really excited to see your simple but profound praise, and you also recognize our service so much! Our hotel is equipped with an instant hot water machine to directly heat bottled water. The bathroom is equipped with UVC lamps for automatic sterilization and filtered showerheads, as well as air purification and testing instruments, bringing a value-for-money experience to every guest. Lavande Hotel is a young and energetic hotel, and its warm and considerate service shows the unique charm of the hotel to guests. We will serve every family member with heart and look forward to meeting you next time!