Orange Hotel (Shajing branch of Shenzhen International Convention and Exhibition Center)

Orange Hotel (Shajing branch of Shenzhen International Convention and Exhibition Center) Reviews

Orange Hotel (Shajing branch of Shenzhen International Convention and Exhibition Center)

306 South Ring Road, Shajing Street, Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
Orange Hotel (Shajing branch of Shenzhen International Convention and Exhibition Center)
Orange Hotel (Shajing branch of Shenzhen International Convention and Exhibition Center)Orange Hotel (Shajing branch of Shenzhen International Convention and Exhibition Center)Orange Hotel (Shajing branch of Shenzhen International Convention and Exhibition Center)
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Orange Hotel (Shajing branch of Shenzhen International Convention and Exhibition Center) Guest Reviews

4.7/5
Outstanding
593 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(593)
Positive reviews(572)
Reviews with photos/video(203)
Friendly front desk staff(77)
Delicious breakfast(66)
Easy to get around(46)
Awesome amenities(36)
Close to metro(27)
Convenient parking(26)
Stayed multiple times(10)
Perfect for business trips(5)
Negative reviews(21)
Guest User
Superior Double Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Good Service Clean and tidy environment Tasty breadfast
Chan Pak Hong
Guestroom (2 beds)
Stayed in Oct 2024
Travel with friends
12 review
4.0/5
Very Good
Posted on Oct 11, 2024
so good.
Guest User
Deluxe Room (2 beds)
Stayed in Apr 2023
Family
2 review
4.7/5
Amazing
Posted on Apr 10, 2023
Staff are efficient and helpful
Zhuzongyuzhuangzhuang
Superior Room (2 beds)
Stayed in Apr 2023
Business travelers
20 review
5.0/5
Outstanding
Posted on May 24, 2023
good good good good good
Guest User
Double Room
Stayed in May 2024
Business travelers
1 review
1.5/5
Posted on May 28, 2024
A water pipe burst in the room in the middle of the night, leaving water on the floor. There was no maintenance worker on duty. The guest helped the hotel front desk staff to turn off the water valve. The hotel did not communicate and negotiate to deal with the problem immediately, and did not pay attention to the residents' experience of staying, which seriously affected the night's rest. Concerned about the safety of hotel facilities. Negotiations were fruitless, and I complained to customer service many times, but there was no substantial progress. Residents were only told to report complaints, but there was no handling attitude from the headquarters. I have filed a complaint with the Consumers Association, hoping for a satisfactory resolution. It is really disappointing. The hotel is at risk of flooding. The hotel has no maintenance personnel on duty, has poor service awareness, and has a poor attitude in handling problems. Guests are forced to accept their opinions on how to deal with the problem.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that such an accident occurred during your stay. This is the first time such an incident has happened since the hotel opened. The water valve is located relatively high. We thank you for helping us turn off the water valve. We have also been doing this since the incident. We will maintain communication and are willing to make some compensation to you. I am really sorry that we did not meet your expectations, and thank you for your willingness to accept our apology today. I wish you success in your work and all the best.
Guest User
Double Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 3, 2024
I stayed in Juzi for a few days and felt it was very convenient. There were robots delivering food, and there was a gym for exercise. There was also a laundry room, and the facilities were very complete. Thumbs up
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your support of Orange Hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose Orange again whether for business trip or travel! Sincerely look forward to your visit again!
Anonymous User
Double Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 3, 2024
It's my first time staying in this hotel. The room is spacious and bright, and the bathroom is separated into wet and dry areas, which makes it very comfortable to live in. There are many varieties of breakfast, the service is enthusiastic, and the front desk lady is very patient. Thumbs up!
Original TextTranslated by Google
Response from Property: Dear guests, hello, thank you for choosing Xiaojuzi. Your praise is the greatest encouragement to all the staff of the hotel. We will continue to work hard to provide more customers with a comfortable accommodation environment. If you like us, please remember to pay attention to us at any time~ We are sincere, friendly and simple, and look forward to your visit again!
Guest User
Double Room
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on May 2, 2024
The hotel is very close to the subway station. It is only 5 stops away from the airport. It is very convenient. The front desk was very enthusiastic and upgraded the room. It was great. The room was high-end. I will choose it next time.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello: Thank you for your affirmation of Xiaojuzi, which allows you to feel as comfortable and convenient as at home even when traveling. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!
Guest User
Double Room
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The hotel is in a very good location, close to Ma'anshan subway station. The service provided by the front desk lady is warm and thoughtful, and the service attitude is very good. The rooms are clean, warm and comfortable, and the breakfast is also very rich. It was a great stay, highly recommended!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Orange Shenzhen Baoan International Convention and Exhibition Center Shajing Hotel. The hotel has a superior geographical environment, clean rooms, and warm and thoughtful service. It is your first choice for business trips. If you have the opportunity, I hope you can recommend the hotel to your relatives and friends. I look forward to your next stay!
犇驫
Double Room
Stayed in Apr 2024
Solo travelers
8 review
4.2/5
Very Good
Posted on Apr 6, 2024
The facility is very clean, and there are robots to deliver food when ordering takeout. The only thing I don't know is how to operate the air conditioner, and the freezing mode only lasts for a while. Only the blowing mode can be turned on long, which is a little hot
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Ringotcw
Superior Double Room
Stayed in Jan 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 31, 2024
The place is very good, very close to the subway station. It only takes 5 minutes to walk from the subway station to the hotel. There are many different things to choose from nearby. The food is also very good. There is also an open-air leisure garden platform in the atrium, and there is also a free parking lot downstairs. , I usually choose this hotel first when I come here. The service staff are also very considerate, especially the delivery robot, which is fast and safe. 
Original TextTranslated by Google
6/7
Response from Property: Dear guests: Hello! Thank you for choosing and staying at Orange Shajing Hotel. We will continue to move forward with your encouragement and support, and I believe it will get better and better! Looking forward to your next stay!
Guest User
Superior Room (2 beds)
Stayed in Apr 2024
Other
5 review
5.0/5
Outstanding
Posted on May 3, 2024
Very satisfied, great environment
Original TextTranslated by Google
Response from Property: Dear guest: Hello, I am very happy to see your serious comments. I believe that you are also a person who is good at observing life and likes to enjoy life. We attach great importance to the comfort of the room and the details of the service. Our intention is to bring comfort to you who are tired from running around. Xiaojuzi's intention is to hope that you will have a happy stay.
Anonymous User
Guestroom (2 beds)
Stayed in Jan 2024
Other
4 review
4.0/5
Very Good
Posted on Jan 10, 2024
It’s all good. Everyone has seen this. Hehe, it’s good. I like this hotel. It’s really fun to travel. Haha, it’s good. I just want to know if there are any festival activities.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, I am very happy to see your serious review. I believe you are also a person who is good at observing life and likes to enjoy life. We attach great importance to the comfort of the room and detailed service. Our intention is to hope. It can bring you comfort when you are tired from running around. Xiaojuezi’s intention is to hope that you will have a happy stay.
Guest User
Superior Double Room
Stayed in Jan 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 7, 2024
The room is quite large, with reasonable layout and intelligent control. The overall environment is good. There is a restaurant and parking lot downstairs, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear guests: Thanks to your love and support, Xiaojue can grow stronger day by day. Xiaoju will never let down your trust, provide high-quality services, and strive to create a warm and comfortable "home". We hope you can receive your continued support. Welcome back "home" next time!
Anonymous User
Double Room
Stayed in Dec 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Dec 30, 2023
As expected of Orange Hotel, I like the room very much, the bathroom is semi-open, the room is warm and comfortable, and the little beauty at the front desk is very cute! The oranges are also delicious! The breakfast is also good! Hygiene: Full marks 💯!
Original TextTranslated by Google
Response from Property: Dear guests: Hello: Every effort is rewarded. Your praise makes us feel happy. The growth of Xiaojuzi is inseparable from your support. Please remember to pay attention to us and recommend Xiaojuzi to your friends. We look forward to your coming again~