Holiday Plaza Real Madrid (Shenzhen North Railway Station) Reviews
Holiday Plaza Real Madrid (Shenzhen North Railway Station)
Dongquan New Village, Mintang Road 147-150 Building, Longhua District, Shenzhen, Guangdong, ChinaView Hotel Details
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Holiday Plaza Real Madrid (Shenzhen North Railway Station) Guest Reviews
4.5/5
Good
4563 review
Verified reviewsLocation4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(4563)
Positive reviews(4503)
Reviews with photos/video(3446)
Friendly front desk staff(579)
Many amenities(264)
Convenient for shopping(247)
Close to metro(229)
Excellent TV(213)
Delicious breakfast(184)
Easy to call taxis(54)
Negative reviews(60)
Guest User
Business Queen Room
Stayed in May 2024
Couples
5 review
Very Good
Posted on May 25, 2024
Booked Business but no business lounge eventho written in the app.
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Business travelers
9 review
Amazing
Posted on Aug 24, 2024
Great stay. Do not recommend the breakfast deal. Best to stay and eat out, breakfast shop are available close by
Meine
Cozy Queen Room
Stayed in Jul 2024
Business travelers
74 review
Amazing
Posted on Jul 29, 2024
Nice hotel, convenient location within 15 minutes walk from Shenzhen North Railway station and between Shenzhen North and Hongshan Subway station ( Line 4 and 6 )
Friendly and super helpful staff, plenty of shopping and restaurants around, perfect for a short stay
Alden D
Cozy Queen Room
Stayed in Jul 2024
Business travelers
46 review
Outstanding
Posted on Jul 19, 2024
Great hotel and service is good , they tried to help even there is issue in language barrier.
SDUWAI
Cozy Queen Room
Stayed in Jul 2023
Solo travelers
28 review
Very Good
Posted on Aug 1, 2023
Good hotel, staff very helpful and friendly, they gave me a extra complimentary breakfast, downside the room are small
Response from Property: Thank you for choosing Royal Madrid Hotel (Shenzhen North Station Branch). Thank you for your affirmation and support for us. Your affirmation is the driving force for our unremitting efforts. If you have any questions during the check-in process, please contact the housekeeper service and call the front desk (in-room hotline 0). Our butler will serve you within three minutes. In addition, there are Shenzhen North Station and Hongshan Subway Station of Metro Line 4, 500 meters away from the hotel. And there are large shopping malls within 500 meters of the hotel: RT-Mart, China Resources Vanguard, Wal-Mart, Jiufang Shopping Center, etc., which are convenient for your travel. I wish you a happy trip. Thank you for your praise of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your visit again and wish you a pleasant journey!
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Couples
9 review
Amazing
Posted on Apr 8, 2024
Very good service
ykym
Deluxe 2-bed Room
Stayed in Jul 2023
Booked for others
83 review
Posted on Oct 3, 2023
Just so so.
Guest User
Deluxe Queen Room
Stayed in Sep 2024
Travel with friends
1 review
Outstanding
Posted on Sep 7, 2024
Facilities: The room is fully equipped with a large TV screen that can be used for projection, and complete facilities. Cleanliness: The housekeeping was very clean and the stay was very comfortable. The sheets and quilt covers were neat and tidy, and the room had no smell. Environment: There are many business districts nearby, and the street next door is full of snacks. It is very convenient to eat. Service: The front desk staff are warm and considerate. They even helped move the luggage upstairs. 07 Thumbs up for the attentive service at the front desk.
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6/7
Response from Property: Dear guests, thank you for your affirmation and support and for sharing your valuable experience. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. We are constantly making progress with your trust and are always ready to provide every guest with more meticulous and high-quality services. If you have any questions during your stay, please feel free to call the butler. We are at your service 24 hours a day. We look forward to your visit again and create more and better experiences for you! Wish you a happy life! ——Real Madrid Holiday Hotel
Guest User
Cozy Queen Room
Stayed in Sep 2024
Other
1 review
Outstanding
Posted on Sep 7, 2024
Environment: Beautiful environment, great scenery, and good greenery.
Facilities: The daily toiletries are very complete. The takeaways ordered can be delivered to the floor by robots. When you arrive at the door, they will call the room phone to take it out. It is also very close to the shopping mall opposite, and there are many places to eat.
Service: Before entering the hotel, the front desk staff will open the door in advance to help pick up the suitcases and drag them into the lobby for check-in. The service is really warm and thoughtful.
Hygiene: The room is clean, tidy and bright.
Original TextTranslated by Google
6/7
Response from Property: Dear guests, thank you for your affirmation and support and for sharing your valuable experience. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. We are constantly making progress with your trust and are always ready to provide every guest with more meticulous and high-quality services. If you have any questions during your stay, please feel free to call the butler. We are at your service 24 hours a day. We look forward to your visit again and create more and better experiences for you! Wish you a happy life! ——Real Madrid Holiday Hotel
Guest User
Cozy Queen Room
Stayed in Sep 2024
Business travelers
1 review
Outstanding
Posted on Sep 6, 2024
The hotel has modern facilities, equipped with zero-pressure mattresses and projection TVs, and high-quality disposable items. The location is excellent, close to Shenzhen North Station and Hongshan Metro Station, and convenient for travel. The room is fresh and the windows are bright. The front desk service is warm and responsive, and it is worth recommending.
Original TextTranslated by Google
6/7
Response from Property: Dear guests, thank you for your affirmation and support and for sharing your valuable experience. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. We are constantly making progress with your trust and are always ready to provide every guest with more meticulous and high-quality services. If you have any questions during your stay, please feel free to call the butler. We are at your service 24 hours a day. We look forward to your visit again and create more and better experiences for you! I wish you a happy life!
Guest User
Cozy Queen Room
Stayed in Sep 2024
Business travelers
2 review
Outstanding
Posted on Sep 6, 2024
Hygiene: You can feel the grandeur when you enter the lobby, and the room is also very clean. Facilities: The room is fully equipped, the large-screen TV supports screen projection, and the viewing experience is excellent. Environment: There are many business districts around, and the street next door is full of snacks, so it is very convenient to taste delicious food. Service: The front desk service attitude is very warm and considerate, and the check-in is fast. There are many people and they also took an extra set of toiletries, which is very considerate.
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6/8
Response from Property: Dear guests, thank you for your affirmation and support and for sharing your valuable experience. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. We are constantly making progress with your trust and are always ready to provide every guest with more meticulous and high-quality services. If you have any questions during your stay, please feel free to call the butler. We are at your service 24 hours a day. We look forward to your visit again and create more and better experiences for you! I wish you a happy life!
Guest User
Cozy Queen Room
Stayed in Sep 2024
Family
1 review
Outstanding
Posted on Sep 6, 2024
The hotel has modern facilities, zero-pressure mattresses and projection TVs, and high-quality disposable items. It is conveniently located near Shenzhen North Station and Hongshan Subway Station. The room is clean and odorless, and the windows are bright. The front desk service is enthusiastic and responsive, and it is worth recommending.
Original TextTranslated by Google
6/7
Response from Property: Dear guests, thank you for your affirmation and support and for sharing your valuable experience. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. We are constantly making progress with your trust and are always ready to provide every guest with more meticulous and high-quality services. If you have any questions during your stay, please feel free to call the butler. We are at your service 24 hours a day. We look forward to your visit again and create more and better experiences for you! I wish you a happy life!
Anonymous User
Cozy Queen Room
Stayed in Sep 2024
Couples
1 review
Outstanding
Posted on Sep 6, 2024
Facilities: The hotel has modern facilities, zero-pressure mattresses, large-screen projection TVs, and good disposable items. Environment: Excellent location, close to Shenzhen North Station and Hongshan Metro Station, convenient for travel. Hygiene: The room is clean and hygienic, without odor, and the windows are bright. Service: The front desk service is enthusiastic and responsive, and it is worth recommending.
Original TextTranslated by Google
6/7
Response from Property: Dear guests, thank you for your affirmation and support and for sharing your valuable experience. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. We are constantly making progress with your trust and are always ready to provide every guest with more meticulous and high-quality services. If you have any questions during your stay, please feel free to call the butler. We are at your service 24 hours a day. We look forward to your visit again and create more and better experiences for you! I wish you a happy life!
Guest User
Cozy Queen Room
Stayed in Sep 2024
Travel with friends
1 review
Outstanding
Posted on Sep 5, 2024
Facilities: The hotel has new equipment and good quality supplies. Environment: Located between Shenzhen North Station and Hongshan Subway Station, with convenient transportation. Hygiene: The room is clean as new, the air is fresh and has no odor. Service: The front desk is warm and thoughtful, and responds quickly to requests. Recommended accommodation in Shenzhen
Original TextTranslated by Google
6/7
Response from Property: Dear guests, thank you for your affirmation and support and for sharing your valuable experience. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. We are constantly making progress with your trust and are always ready to provide every guest with more meticulous and high-quality services. If you have any questions during your stay, please feel free to call the butler. We are at your service 24 hours a day. We look forward to your visit again and create more and better experiences for you! I wish you a happy life!
Guest User
Cozy Queen Room
Stayed in Sep 2024
Business travelers
10 review
Outstanding
Posted on Sep 5, 2024
Service: The front desk staff was very nice. They upgraded my room for free when I stayed there for the first time. They were warm and considerate. Environment: The hotel's surroundings are quite nice, with green trees and fresh air. Facilities: The room is well-equipped, the TV is large and supports projection, and the mattress is soft and comfortable. Hygiene: The room was cleaned neatly, without any odor, and I was generally satisfied. I will come again next time.
Original TextTranslated by Google
6/7
Response from Property: Dear guests, thank you for your affirmation and support and for sharing your valuable experience. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. We are constantly making progress with your trust and are always ready to provide every guest with more meticulous and high-quality services. If you have any questions during your stay, please feel free to call the butler. We are at your service 24 hours a day. We look forward to your visit again and create more and better experiences for you! Wish you a happy life! ——Real Madrid Holiday Hotel