White House Shenzhen Nan'ao Beach Seaview guesthouse Guest Reviews
4.8/5
Excellent
1585 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1585)
Positive reviews(1569)
Reviews with photos/video(976)
Nice sea view(501)
Delicious breakfast(308)
Close to beach(133)
Perfect for kids(49)
Tasty coffee(31)
Good audiovisual experience(30)
Nice bathtub(22)
Negative reviews(16)
H ying
Jianhai Sea-View Double Bed Room With Tub
Stayed in 2024年12月
Couples
1 review
5.0/5
Outstanding
Posted on 2024年12月9日
We were contented with the hotel room and service provided by the staff, especially that Steven was nice and helpful, he could recall our room no. during breakfast, plus thanks for his suggestion on the tour spots. Room was exceptionally new and tidy. I love the bath tub and shower room. Free beverages with stuff were provided. Pleasant stay, will come again.
Response from Property: Thank you for your love and recognition, looking forward to visiting again🙇♀️🙇♀️🙇♀️
Vi123
Boutique Room (Double bed)
Stayed in 2024年11月
Solo travelers
33 review
5.0/5
Outstanding
Posted on 2024年11月2日
Great experience! Such a beautiful place and room. Highly recommend. Please check the photos! Really like heaven.
Staff Zhang helped me with heavy luggage. Thank you!
Response from Property: Thank you for choosing White House and sharing your stay experience. White House is located in the first row of Nan'ao First Beach. The beach here has clear water and fine sand. You can play here without worry. You can quietly enjoy poetry and the distance, watch the clouds in the morning and the sunset in the evening. It is a very good and exclusive experience. I am very happy that this short encounter can leave a beautiful memory in your heart. I wish you a happy life and smooth work.
Guest User
Hou Chao Sea-View Balcony Jacuzzi Double Bed Room
Stayed in 2024年10月
Couples
2 review
5.0/5
Outstanding
Posted on 2024年10月23日
Nice place to relax
Unforgettable living experience
Beach is clean, no rubbish with nice sunshine
Wonderful service with nice smiling
Response from Property: 感謝您選擇白房子美宿並分享您的入住體驗。白房子位於南澳第一沙灘第一排,這裏的沙灘水質清澈沙子細膩,可放心玩耍,您可以在這裏安靜地享受詩和遠方,朝看雲捲雲舒,暮觀彩霞日落,是非常不錯的獨家體驗喲~很開心短暫的相遇能在您心裏留下美好的記憶,祝您生活愉快,工作順利哦。
missays1979
Boutique Room (Double bed)
Stayed in 2024年10月
Couples
22 review
5.0/5
Outstanding
Posted on 2024年10月8日
More than the beauty of the place, the superb service really stood out for me. Specially Mr. Zhang and the rest of their team. They treated us like VIP's! Very very warm welcome to us. Thank you!
Surely we will come back! 💜📌🌱
Response from Property: Thank you for your love and recognition, looking forward to visiting again🙇♀️🙇♀️🙇♀️
hattiii
Guestroom - Courtyard-View, Sea-View (Double bed)
Stayed in 2024年9月
Couples
2 review
5.0/5
Outstanding
Posted on 2024年9月28日
The room was spotless, and the staff were very friendly. We enjoyed the thoughtful welcome of fruit and milk. The hotel is conveniently located near the beach, making for a great overall experience.
Response from Property: 感謝您的喜愛與認可,期待再次光臨🙇♀️🙇♀️🙇♀️
Smartcanuck
Hou Chao Sea-View Balcony Jacuzzi Double Bed Room
Stayed in 2024年5月
Couples
29 review
2.7/5
Posted on 2024年5月18日
No late check out available at all. Room is nice well equipped with projector, drinks slippers and speakers. The bathtub is a plus but it could be cleaner. They give you a plastic bathtub liner but it’s not that easy to use because it’s not big enough. There was some leaking near the bathtub but it did not affect its overall use. Keep in mind it’s just above the cafe and everyone can see you use the bathtub on your glass balcony, so not a lot of privacy. Towels are nice and bathrobes are provided.
The breakfast is at the cafe and you can choose wonton or toast, eggs and spam style bacon. The beach isn’t crowded, but you need to walk to the end of the fence to access it.
Though the hotel is decent, but it is quite expensive from $900-$1600 a night . For that price you would expect a 5 star hotel with more amenities . Its service is like a 2-3 star hotel and very average, so its over priced. What you’re paying for is the view and the location . Though the receptionist does have a WeChat but their responses were incomplete, slow and somewhat lacking detail and ultimately not useful. I think the lack of excellent service, the lack of privacy on the glass balcony, the lack of real bacon/ham in their breakfast takes away from the value. Nearby hotels are cheaper and this room could be priced lower at about $500-$650.
Overall the hotel, the service, the breakfast is still nice enough but not good enough for the price they charge.
6/9
Response from Property: Dear guest, hello! Thank you for your timely feedback. I hope it will not affect your mood for this trip. We will strengthen the business training of our employees. In order to have a better experience of watching the sea, the hotel chose the panoramic window, and also reflected this in the room information, the tide sea view balcony soaking pool room is one of the best rooms in our hotel, most guests are very satisfied with this room type, may everyone have everyone's favorite style, so we have no way to let all guests stay like it. Thank you for your praise of our photo attractions, location, and breakfast. We are constantly exploring and making progress, hoping to get better and better. As for the problem of late check-out you mentioned, we will give you an explanation: we are different from the hotel model, there is only one room in this room, and other guests have already booked this room on the day of your check-out, so this room cannot be delayed until 14:00. Our housekeeper will also try to delay your check-out time to 13:00, and after the guests check in, the housekeeper will add your wechat account. During your stay, you can contact the housekeeper if you have anything. The housekeeper may be busy when you ask and not reply to your question in time. We will deal with you as soon as we see the information, and the housekeeper will also help to call a car when you check out. We will also keep improving and hope we can meet you again in the White House!
Guest User
Boutique Room (Double bed)
Stayed in 2024年11月
Family
1 review
5.0/5
Outstanding
Posted on 2024年11月10日
We had an amazing stay, and the service was very good. Steven was very helpful and always served us with a smile. Very relaxing stay. We will definitely be back again.
Response from Property: 感謝親的點評以及對我們steven管家服務的肯定。我們會繼續努力,全力讓每一位家人都有一個舒適、純凈、浪漫且愜意的美好入住體驗,期待您的再次入住。
Cheryl
Guestroom - Courtyard-View, Sea-View (Double bed)
Stayed in 2024年5月
Travel with friends
6 review
5.0/5
Outstanding
Posted on 2024年5月4日
Staff we so lovely and accommodating. Such great views and beautiful location.
Response from Property: Dear White House family, thank you very much for your five-star praise. Your satisfaction is our greatest honor. We will continue to work hard to live up to your praise and look forward to your next visit!
PlasticHin Harry
Queen Room With Mountain View
Stayed in 2024年8月
Couples
1 review
5.0/5
Outstanding
Posted on 2024年8月13日
good customer service! We really appreciate the host phoebe who is caring us. Very good environment. Highly recommend the hotel for you!
Response from Property: 感謝您的喜愛與認可,期待再次光臨🙇♀️🙇♀️🙇♀️
Awais
Bailang Sea-View Balcony Jacuzzi Double Bed Room
Stayed in 2024年2月
Family
18 review
4.5/5
Great
Posted on 2024年2月17日
Easy access to the beach. Excellent sunset view. Close to a kids play area.
Response from Property: Thank you for choosing White House Meisu and sharing your stay experience. The White House is located in the first row of the first beach in South Australia. The beach here has clear water and fine sand, so you can play with peace of mind. You can quietly enjoy poetry and the distance here, watch the clouds rolling in the morning, and watch the colorful sunset in the evening. It is very good. Exclusive experience ~ I am very happy that this short encounter can leave a beautiful memory in your heart. I wish you a happy life and smooth work.
Philipp M.
Guestroom - Courtyard-View, Sea-View (Double bed)
Stayed in 2024年7月
Family
1 review
4.5/5
Great
Posted on 2024年7月8日
We used to have a short one-day trip to White House. The location is really nice (sea beach availability within 15 meters range), the facilities were also nice! Helpful staff did all the best for us! The breakfast and restaurant meals were delicious! Thanks to staff for their hospitality.
p.s.
Bartender did his best, so be patient and you will got a cocktail for your wish with correct instructions!
Wish to visit this place again!
Best wishes to
White House
Response from Property: 感謝您的喜愛與認可,期待再次光臨🙇♀️🙇♀️🙇♀️
Guest User
Guestroom - Courtyard-View, Sea-View (2 Beds)
Stayed in 2024年8月
Family
1 review
5.0/5
Outstanding
Posted on 2024年8月10日
Excellent service! Great accommodation! Great housekeeper by 張仔! recommended to try!
Response from Property: Thank you for staying with us and we look forward to visiting again next time
Guest User
Guestroom - Courtyard-View, Sea-View (Double bed)
Stayed in 2024年6月
Couples
1 review
5.0/5
Outstanding
Posted on 2024年6月2日
Hotel was great! You have a private access to the beach so that was great not very crowded. The hotels food and drinks are great! The hotel staff was very helpful and accommodating especially Zhang he is very attentive and will make sure your stay is great. Definitely recommend for a weekend away!
Response from Property: Thank you for the praise and recognition of our service, every guest staying in the White House is our family and friends, I hope that what we do can bring some warmth and memories for your journey, your recognition is our greatest encouragement! Come back next time you have time!
My husband and I came here for one night for a little getaway from Guangzhou. We brought our small dog with us. We loved the location of the hotel. It was quiet and quite unique! The beach in front of the hotel is stunning and we enjoyed the sunset! The rooms are beautifully decorated and spacious. Our bed was comfortable and our balcony overlooked the water. We were lulled to sleep by the sound of the waves. The staff were lovely - even giving us a complimentary beer and coffee on arrival. They spoke great English and communicated with us well. We were a bit disappointed when we were told our dog couldn’t go on the beach, but the staff quickly recommended another location a short drive away that was dog-friendly and we had no issue getting there. Other than the beach, our dog freely roamed around and was accepted by the staff and other guests. We loved the fruit, nighttime milk, and breakfast the hotel provided. There were some great restaurants close by as well and we enjoyed some beautiful, western-style meals. In general, it was a beautiful stay! We would definitely recommend and would be more than happy to stay here again!
Response from Property: 親愛的白房子家人,非常感謝您的五星好評,您的滿意是我們最大的榮幸,我們會再接再厲不辜負您的好評,也期待您的下次光臨!
Guest User
Jianhai Sea-View Double Bed Room With Tub
Stayed in 2024年12月
Couples
1 review
5.0/5
Outstanding
Posted on 2024年12月19日
Really friendly. Concierge very helpful
Response from Property: 感謝您的喜愛與認可,期待再次光臨🙇♀️🙇♀️🙇♀️