Tianhe Hotel (Shenzhen Bao'an Airport Fuwei Metro Station) Reviews
Tianhe Hotel (Shenzhen Bao'an Airport Fuwei Metro Station)
No.82 Fuzhong Road, Bao'an District, Shenzhen, Guangdong, 518103, ChinaView Hotel Details
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Tianhe Hotel (Shenzhen Bao'an Airport Fuwei Metro Station) Guest Reviews
4.6/5
Very Good
283 review
Verified reviewsLocation4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(283)
Positive reviews(269)
Reviews with photos/video(50)
Classy environment(29)
Friendly front desk staff(21)
Easy to get around(15)
Many amenities(7)
Close to metro(7)
Delicious breakfast(6)
Perfect for business trips(5)
Good Internet(2)
Negative reviews(14)
Guest User
Superior Family Room (Self-Service Laundry In Hotel Public Area)
Stayed in Dec 2023
Family
4 review
Amazing
Posted on Jan 28, 2024
So New so clean. value for money. Rooms are so spacious. Plus free common breakfast. Outside hotel has daily night market and cheap and delicious restaurants. Will surely book again if we will go back.
Response from Property: Dear guests, hello! Thank you very much for your support and recognition of our hotel. Serving every guest well has always been our pursuit. We will adhere to the service philosophy of Tianhe and give guests a feeling of "going home". All hotel staff look forward to your next stay!
Guest User
Queen Room
Stayed in May 2023
Solo travelers
27 review
Very Good
Posted on May 3, 2023
Nice hotel, close to the airport, good service. It's clean, neat, all amenities are present and comfy bed, good option if you have to stay only for the night. Breakfast included, not that many options, but enough to get the stomach filled.
Response from Property: Dear guests, Hello! Thank you very much for your support and recognition of our hotel. Serve each guest is our pursuit, we will uphold the Tianhe concept of service, to the guests“Home” feeling, the hotel staff look forward to your next check-in!
WarrenParis
Superior Twin Bed Room (Self-Service Laundry In Hotel Public Area)
Stayed in Jan 2023
Solo travelers
8 review
Outstanding
Posted on Jan 30, 2023
Nice stay. Close to Line 12 on the subway line. Room is big and there are food choices nearby if needed.
Convenient to get to the airport for early flights.
Interesting use of robots to deliver food as well.
Mathias
Queen Room
Stayed in May 2023
Couples
14 review
Very Good
Posted on May 31, 2023
Lage relativ gut zum Airport
Response from Property: Dear guests, Hello! Thank you very much for your support and recognition of our hotel. Serve each guest is our pursuit, we will uphold the Tianhe concept of service, to the guests“Home” feeling, the hotel staff look forward to your next check-in!
Guest User
Queen Room
Stayed in Mar 2023
Travel with friends
1 review
Outstanding
Posted on Mar 8, 2023
The hotel's hygiene is very good, giving people a very clean and tidy feeling. The rooms are well-equipped and the service staff are of high quality. Parking is available at the door. It is close to the subway station, about seven or eight minutes' walk. It's seven or eight kilometers away from the airport. It takes about 15 minutes to get there by taxi. It's pretty fast.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your support and recognition of our hotel. Serving every guest well is our constant pursuit. We will uphold the service concept of Tianhe and give guests the feeling of "going home". All hotel staff look forward to your next stay!
Anonymous User
Superior Twin Bed Room (Self-Service Laundry In Hotel Public Area)
Stayed in Jan 2023
Business travelers
1 review
Outstanding
Posted on Jan 16, 2023
The hotel lobby is full of New Year's atmosphere, with New Year's stickers posted everywhere, giving a sense of comfort to those who can't go home to celebrate the New Year when they are away from home. The girls at the front desk are also very enthusiastic. All in all, I am very satisfied with this stay
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your support and recognition of our hotel. Serving every guest well is our constant pursuit. We will uphold the service concept of Tianhe and give guests the feeling of "going home". All hotel staff look forward to your next stay!
Guest User
Superior Twin Bed Room (Self-Service Laundry In Hotel Public Area)
Stayed in Jan 2023
Other
1 review
Outstanding
Posted on Jan 15, 2023
The environment is good, the air in the room is fresh, clean and tidy, and there are all kinds of facilities. There is also a self-service laundry service on the eighth floor of the hotel. It is very convenient to dry clothes in the open air. The bathroom is designed with dry and wet separation. I like it very much. I highly recommend staying here! ! !
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your support and recognition of our hotel. Serving every guest well is our constant pursuit. We will uphold the service concept of Tianhe and give guests the feeling of "going home". All hotel staff look forward to your next stay!
Guest User
Superior Twin Bed Room (Self-Service Laundry In Hotel Public Area)
Stayed in Dec 2022
Travel with friends
8 review
Outstanding
Posted on Dec 13, 2022
The decoration of the lobby is very beautiful, and the atmosphere has a naughty feeling. The various stickers are very cute, and the ladies at the front desk are also very polite. The rooms are in the same style as Huazhu's hotels, with a simple and elegant design, which makes people feel very comfortable , I've been here for quite a few days, and the customer service sisters are also very enthusiastic. It's a very good check-in experience.
Facilities: complete facilities, and robot delivery
Environment: very close to the subway station, convenient to travel
Service: the service attitude is very good
Hygiene: the room is clean and hygienic
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your support and recognition of our hotel. Serving every guest well is our constant pursuit. We will uphold the service concept of Tianhe and give guests the feeling of "going home". All hotel staff look forward to your next stay!
Anonymous User
Queen Room
Stayed in Nov 2022
Travel with friends
4 review
Outstanding
Posted on Nov 19, 2022
The hotel service is excellent. The ladies on duty at the front desk at different times are very polite and considerate, especially if I left something behind, the lady at the front desk called to let me know and helped to send it back. The potted plants give people a very fresh feeling. The room is spacious and the windows are very ventilated. The bathing facilities are good and the basic daily toiletries are provided. The mirror is very large and suitable for taking pictures.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your support and recognition of our hotel. Serving every guest well is our constant pursuit. We will uphold the service concept of Tianhe and give guests the feeling of "going home". All hotel staff look forward to your next stay!
AnanAlan
Superior Twin Bed Room (Self-Service Laundry In Hotel Public Area)
Stayed in Mar 2023
Business travelers
1 review
Outstanding
Posted on Mar 19, 2023
Very cost-effective
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your support and recognition of our hotel. Serving every guest well is our constant pursuit. We will uphold the service concept of Tianhe and give guests the feeling of "going home". All hotel staff look forward to your next stay!
￥Romeo＄
Superior Family Room (Self-Service Laundry In Hotel Public Area)
Stayed in Feb 2023
Couples
19 review
Posted on Feb 6, 2023
Poor service attitude and incomplete equipment
Not even a comb
Original TextTranslated by Google
Response from Property: Hello! First of all, thank you very much for staying in this hotel for many times. You can be regarded as a regular customer of our hotel. As a result, you give a bad review every time you stay. Do you think we have done something wrong? Why do you choose to stay multiple times after you are not satisfied? Every time you stay, you comment that our facilities and equipment are not complete. We have these basic items in each room, and the room supervisor checks every day, and there are no missing items. If there are any missing items, you can also inform the front desk, and the front desk can also send them to you. But your chances of winning the lottery are too high, and you will lose every time you check in. Here we suggest supporting the Chinese lottery. Don't forget us if you win the lottery. If you are not satisfied with our service, you can report it to our leaders. We will retrain. wish you a happy life!
Anonymous User
Superior Twin Bed Room (Self-Service Laundry In Hotel Public Area)
Stayed in Feb 2022
Business travelers
3 review
Posted on Feb 22, 2022
The facilities are old. The hot water for bathing is not only warm water. equal to cold water
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your support and recognition of our hotel. Serving every guest well is our constant pursuit. We will uphold the service concept of Hanting and give guests the feeling of "going home". All hotel staff look forward to your next stay!
Laobanniangshuonishigeshenmeren
Superior Hotel Suite (2 Beds)
Stayed in Feb 2022
Business travelers
2 review
Posted on Feb 28, 2022
It's damp and dark, the girl at the front desk is nice, but the sanitation is too poor
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your comments, and thank you for your valuable opinions. Our facilities and equipment are being replaced. Welcome to visit us again. I wish you a happy life
XixisiA
Superior Twin Bed Room (Self-Service Laundry In Hotel Public Area)
Stayed in Sep 2021
Business travelers
746 review
Outstanding
Posted on Sep 18, 2021
The hotel is not bad, stayed many times. You must live every time you pass by, haha (✪▽✪), clean and tidy, and very cost-effective. Good(*๓´╰╯`๓)♡
Original TextTranslated by Google
Anonymous User
Queen Room
Stayed in Jul 2024
Travel with friends
2 review
Outstanding
Posted on Jul 19, 2024
房間寬敞舒適，乾淨衞生，前台服務員熱情，還有24小時免費停車場，離地鐵站也近，附近小吃也挺多，整體性價比高。
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