Busta House Hotel

This is a gem. Centrally located for exploring Shetland. Spacious, well equipped room and great food from local producers. Staff are helpful and friendly. Nothing was too much trouble. No complaints at all and this is unusual for us! Highly recommended.

We enjoyed dinner with friends who had stayed the week before. After a day walking the coastline, we appreciated drinks in the comfortable lounge, and such hardworking and friendly service throughout dinner. A nice discovery in Shetland.

Our visit was just to dine in the restaurant, the other half of our group had an excellent stay and meal the week before. Excellent service with friendly helpful staff and an excellent meal. In addition to our starters, our group really enjoyed the steak, lamb and fish followed by a lovely homemade cheesecake.

Busta House really is the most special place, totally unique to find a hotel of such age and character in Shetland. A fantastic place to stay, the staff are all so friendly and helpful, and the rooms are gorgeous with huge comfy beds. The menu in the restaurant has a good choice of local produce and the food was delicious. Grant, Joel and his fab team have created the perfect getaway. 😊

This is a great place to stay on Shetland: A heritage hotel set in beautiful scenery. As usual I was warmly welcomed by Grant and his team. Busta House makes a great base to explore both northern and western Mainland as well as the northern isles of Yell, Fetlar and Unst. And when you return after a day's exploring, or wildlife watching, you can be sure of a great evening meal, using as much local produce as possible, not to mention an amazing selection of Malt Whisky!

We thoroughly enjoyed our stay at Busta house hotel, the food was fantastic (the locally caught Steinbiter fish is fantastic) . Our recently refurbished room was excellent, ensuring we had two great nights sleep. The staff are friendly, professional and very helpful. Location is outstanding.

A lovely hotel in a great location for exploring the north of Shetland. The room was spotless and all queries dealt with speedily. A very interesting , quirky building added to the charm. Evening meals recommended too and an enormous selection of whisky for those that like it.

Great hotel. The staff, in particular- Andrew, Bradley and Stephanie- were excellent. Both our Breakfasts and the evening meal we had were good quality. The Whisky selection was amazing. They are refurbishing parts of the hotel, but it did not have an impact on our stay. Our room’ Muckle Roe’ could accommodate four people. What would have enhanced our stay would have been if the second bed could have been moved to one side and two comfy chairs placed by the window to really appreciate the view from the room.

let's start with the good bits, breakfast and the breakfast staff were amazing now, the rest, we had the room Foula..just refurbished apparently, but not very well, standard of decoration and painting was appalling, paint just slapped on. Radiators made a deafening noise all the time we were there and failed to get warm , according to the staff they were filling up... two days and they failed to fill up. No shelf in shower for soaps shampoos etc, sliding shower door is raised off the ground, hurts when you run if over your foot as I found out On arrival in the room, no soap, no towels, no loo roll, sanitary disposal container not replenished during out two night stay Bath was huge, but no hot water to fill it, and clearly not been used or cleaned for ages as there was a layer of dust within Corridor outside our room was clearly unfinished with bare concrete walls, open hatches in the the ceiling void, all though our stay there was a bucket of stagnant dirty water in the corner, it moved location, but wasn't taken away. Broken and taped up window. Filthy fire door Steps to the hotel are old and steep, but we knew that, but loose and missing slabs on these steps is plain dangerous Restaurant furniture and decoration is the same as it was 30 years ago .. just like stepping back in time to my last visit Busta used to have a stunning reputation as the hotel to stay at when in Shetland, I'd promised my partner a magical stay, it sadly didn't happen, we left disappointed and £320 for two nights lighter Busta, you need to get some of the basics sorted and then look at the detail at the prices you charge we won't be back