The Phoenix Residency
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Shillong

The Phoenix Residency

The Phoenix Residency, Near St Xaviers School, Nongthymmai, Nogkhriem, Shillong, Meghalaya 793014, India
Show on Map
Situated in Shillong, The Phoenix Residency offers 4-star accommodation with a garden and a terrace. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. At the hotel, the rooms come with a desk, a flat-screen TV, a private bathroom, bed linen and towels. Each room is equipped with a kettle, while selected rooms also feature a balcony and others also feature city views. A buffet, à la carte or continental breakfast can be enjoyed at the property. At The Phoenix Residency you will find a restaurant serving Indian, Italian and Pizza cuisine. Vegetarian, halal and vegan options can also be requested. The nearest airport is Shillong Airport, 37 km from the accommodation.Show More
We Price Match
hotel overview picture
3.1/5Cleanliness: 3.1
All 59 Reviews
Amenities
Private ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceRestaurantCaféMeeting RoomWake-up Call24-Hour Front DeskWi-Fi in Public Areas
All Amenities
Surroundings
Airport: Shillong Airport
(34.0 km)
Landmarks: Power House Gym, Mukhim Brothers
(<100m)
Landmarks: Kingdom Hall of Jehovah's Witnesses
(200m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Room
4

Deluxe Room

1 King bed
Has window
City View
Electric Fan
Private Entrance
Private Toilet
Room Details
Check Availability
Deluxe Double or Twin Room

Deluxe Double or Twin Room

1 Double bed or 2 Single bed
Non-smoking
City View
Electric Fan
Private Entrance
Private Toilet
Room Details
Check Availability
Premium Room
4

Premium Room

1 King bed
Has window
Room Details
Check Availability
Suite
6

Suite

1 King bed
Has window
Room Details
Check Availability
Standard Double Room
3

Standard Double Room

1 King bed
Has window
City View
Electric Fan
Private Entrance
Private Toilet
Room Details
Check Availability
Hide Room Types

Guest Reviews(59)

3.1/5
Verified Reviews
  • Cleanliness3.1
  • Amenities3.1
  • Location3.1
  • Service3.1
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 24, 2024
The property is neat and clean. Staff is helpful, nice and really accomodating. Rooms are spacious and clean. The highlight of this stay was the food. The food is really tasty.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 31, 2024
Suite rooms are good, however the room service is below average. Breakfast is below par. 4 nights stay, asked for room cleaning every day, they never changed the linen which is surprising and gross.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 21, 2024
Located-very congested place. Will take 40-45 to reach there from police bazaar on weekdays. Consider an hour sitting in the car to reach the place. Food quality is average. Staff are good, helpful and attentive. Overall would rate an average.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 23, 2024
Do not confuse this as a 4 star hotel . The hotel is located in a cramped corner of the city which took us 2 hours to reach here (4 km) from city entrance during peak hours (4pm to 7 pm) and (7:30 am to 11 am) due to heavy usual traffic lodging in Shilong . Rooms are of spacious but Tv and Wi-Fi services are very terrible. The breakfast was complimentary but not a buffet you have to order . The staff was kind .
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 24, 2024
Nice room, Delicious food and Comfortable stay at Pheonix Hotel. Surely recommend others for booking this Hotel.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 1, 2024
Location not too good, foul smell from nearby drain. Food was ok, staff not well trained. Rooms were ok.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 3, 2024
We booked total 4 rooms, among those two rooms were for 3 adults. They provided extra bed for 3 pax rooms which i find very convenient. Rooms are literally giant in size, with sofa and small dine in tables and wardrobes. Some negatives that management should look after is that there was issue with the water taps in all 4 rooms, the tap was coming out in hand while operating, one of the door locks was malfunctioning. Location is a good one if anyone wants to be away from crowded market area. Car parking is also there, no need to walk with luggage. Staffs are very professional and friendly. Food is also good in their restaurant.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 19, 2023
Overall, rooms and food was good but breakfast was not included in our payment, but the employees insisted us to have the continental breakfast which was upto 9:30 am by calling us at 8:30 am.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 18, 2023
Very beautiful hotel. Clean and well managed. The staff were very good. I personally had interaction with a staff named Tancy. She was well spoken and helpful. The other staffs are also very respectful. Overall Good service 👍

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: 07:30–11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.

Breakfast
TypeAsian, Continental, Full English/Irish, Halal, Vegetarian
StyleBuffet, Boxed/packaged food
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Property Description

  • Number of Rooms: 29
Situated in Shillong, The Phoenix Residency offers 4-star accommodation with a garden and a terrace. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. At the hotel, the rooms come with a desk, a flat-screen TV, a private bathroom, bed linen and towels. Each room is equipped with a kettle, while selected rooms also feature a balcony and others also feature city views. A buffet, à la carte or continental breakfast can be enjoyed at the property. At The Phoenix Residency you will find a restaurant serving Indian, Italian and Pizza cuisine. Vegetarian, halal and vegan options can also be requested. The nearest airport is Shillong Airport, 37 km from the accommodation.

Services & Amenities

Restaurant
Restaurant
Restaurant
No additional info available
Show More

Frequently Asked Questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How to get hotel deals on Trip.com?

There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

How to get lower prices for hotels?

Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Kindly check the policy section of related hotel pages. To cancel or change your bookings, log in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com's customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact by phone or service chat, depending on your location.

About This Property

Nearest AirportShillong Airport
Distance to Airport34.03KM
Average Price FromEUR57
Hotel Star Rating4