Brightland Hotel Near Mall Road

The stay was an absolute disaster. Room was not ready until 1. 30. Services were delayed even for drinking hot water was taking more than 30mins. I stayed only for 6 hours and their services were very poor. They charged me 600rs for 8boiled egg which is way beyond the actual price

The location was very good staff also cooperative they should provide catele in room over all my experience was good rooms are nice

It's been great stay great location. Good staff. Good rooms on 6th flor with valley view. Good food

In this jail, there is a jailor on reception, and you need to follow each and every instruction so prominently, that even a minor mistake can lead to your booking cancellation. 1. He asked to submit the key of my car at reception which was parked very nicely, to which I denied because some important documents were there in my car, in which he said submit key otherwise he will cancel my booking. After this I said, he can call me anytime in night if required to move my vehicle, to which he replied with same thing. 2. They charged Rs. 380 for paneer butter masala, which was not even sufficient for 2 persons. 3. A bottle of bisleri drinking water was costing Rs. 53 in that hotel. 4. I asked for a room heater, he sent the same with a person. He then said, to pay money otherwise they will collect the heater back from my room immediately. I said it is midnight now, I will pay tomorrow before check-out, but he collected the heater back from my room immediately. In the morning we went for breakfast, and when I asked the waiter about time, he said I need to wait for 25 minutes, which was again very disappointing. The night on which I arrived at the hotel, the temperature of shimla was 4 degrees C, but there was no water heater in the room. When I asked for a water heater, they said they will give hot water for now, but after 11 PM there is no way to get hot water again.

Hotel reception staff is very supportive. However food was average and that too with conditions. Reception staff arranged a taxi to kufri and some nearby tourist places and taxi driver mr amit thakur was very supportive and polite and guided us very well in each and every place, we visited. His taxi number is 8632.

Excellent experience! the staff were very friendly and helpful. The food quality was outstanding, and the rooms were spotlessly clean. Highly recommend!