Takezaki-cho 3 Chome-11-2, Shimonoseki City, Yamaguchi Prefecture, 750-0025, JapanView Hotel Details
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Hotel Wing International Shimonoseki Guest Reviews
3.9/5
Good
92 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.8
Service4.0
Cleanliness3.9
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All reviews(92)
Positive reviews(34)
Reviews with photos/video(9)
Awesome stay(10)
Convenient location(10)
Great location(9)
Great service(8)
Clean and tidy(7)
Negative reviews(5)
Dick KM Mak
Semi Double Room-Non-Smoking
Stayed in Jun 2024
Couples
10 review
3.2/5
Posted on Jun 26, 2024
Hotel lobby is small and oldie, room size is small but quite clean. A good Japanese restaurant just next to the hotel.
Muhammad Sufyan
Standard Single Room
Stayed in Mar 2024
Business travelers
1 review
3.7/5
Posted on Mar 20, 2024
I chose 3 star hotel but room is very small its my fault because I didn’t check room size before i booked
Response from Property: Dear GuestThank you very much for choosing Hotel Wing International Shimonoseki.We are very sorry to hear that your room was too small for your satisfaction.We have double and twin rooms available at a slightly higher rate, which we would be happy to consider.Thank you for taking time out of your busy schedule to provide us with your valuable feedback and evaluation.We sincerely look forward to having the opportunity to serve you again.Hotel Wing International ShimonosekiFront Desk
Guest User
Standard Twin Room
Stayed in Mar 2024
Family
1 review
4.0/5
Very Good
Posted on Mar 25, 2024
This is not the Hotel in the photo added. The hotel is a reasonable Japanese style business hotel. The staff were very kind and friendly and tried to help us with the booking problem cause by Trip.com. The booking agency (Trip.com) had booked us as 6 guests and charged us accordingly. We were 4 adults and one child and were overcharged by Trip.com by 1/3 of the price (about 10,000 yen). The hotel staff were helpful but they couldn't do anything as this was a mistake by the agents not the hotel. I will be contacting Trip.com to ask for a refund of the amount they charged us in error.
Response from Property: Thank you very much for staying at our hotel.We apologize for the delay in replying to you.We are very sorry that there was a mistake in the number of people who made reservations for your stay and that there was nothing we could do to help you.We are concerned that you chose our hotel for your trip to Japan, and that you may have left with a sense of disappointment.However, the only thing that we can say is that we are glad to hear that you found our staff to be friendly and helpful.Thank you so much.I will share this information with the staff who responded to you.If you have the opportunity to visit Japan again someday, I sincerely hope that this time you will have a wonderful trip.Thank you very much.Hotel Wing International Shimonoseki, Front Manager.
Makmur Tanudjaja
Standard Semi Double Room
Stayed in Aug 2023
Couples
15 review
4.0/5
Very Good
Posted on Aug 28, 2023
Though struggling in English translation, staff were very helpful in giving directions to surrounding areas. Upon departing from hotel in the early morning, one of the male staff even checking for us the connecting train, they even prepared the breakfast especially for us to eat before leaving hotel. Very touching and grateful to them. Thank you. Arigato gozaimatsu.
bang
Standard Semi Double Room
Stayed in Mar 2024
Business travelers
6 review
4.0/5
Very Good
Posted on Apr 4, 2024
It was good for my two nights.
Response from Property: Dear Guest,Thank you very much for choosing Hotel Wing International Shimonoseki from among many hotels.Thank you for taking time out of your busy schedule to provide us with your valuable feedback and evaluation.We sincerely look forward to having the opportunity to serve you again.Hotel Wing International ShimonosekiFront Desk
felixlee0530
Standard Semi Double Room
Stayed in Aug 2023
Solo travelers
22 review
5.0/5
Outstanding
Posted on Nov 8, 2023
Close to JR Shimonoseki Station.
Response from Property: Thank you very much for using Hotel Wing International Shimonoseki.Thank you for taking the time out of your busy schedule to provide us with your valuable feedback.We look forward to using your service again if you have the opportunity.Hotel Wing International Shimonosekifront
Oki
One 122 Cm Wide Bed[Semi-Double Room][Smoking]
Stayed in May 2024
Solo travelers
1 review
4.5/5
Great
Posted on May 4, 2024
Nice!!!
Edison2
Standard Single Room
Stayed in Jun 2023
Solo travelers
92 review
3.7/5
Posted on Jun 8, 2023
Access to the bathroom from the room is inconvenient due to the high handrail
The breakfast is so simple that it feels lacking.
But the convenience is right in front of Shimonoseki Station
there is
Original TextTranslated by Google
Response from Property: Dear Customer, Thank you for giving us a good review of our hotel. We are delighted to hear that you had a good time during your stay, and we hope to see you again soon. Thank you.
Sachiko Kato
Twin Room
Stayed in Jul 2022
Family
1 review
5.0/5
Outstanding
Posted on Jul 9, 2022
In the pouring rain, when I arrived at the front desk and started the check-in procedure, the staff brought me a towel. I have a small child and I am very grateful for your concern. The Japanese set meal for breakfast was also delicious.
I thought that the location was convenient for guests using the train because it was close to the train station. In order to go to the Kaikyokan, I stayed in the hotel before boarding, but it took 6 minutes from the hotel to the destination.
Original TextTranslated by Google
Guest User
Semi Double Room
Stayed in Dec 2021
Couples
2 review
4.2/5
Very Good
Posted on Jan 9, 2022
The location is very good, walking distance from the JR station. The hotel is good, however the rooms are showing their age and could use some cleaning and updating.