Asanoya

Asanoya Reviews

Asanoya

1269 Yu, Shinonsen Town, Mikata District, Hyogo Prefecture, 669-6821, JapanView Hotel Details
Asanoya
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Asanoya Guest Reviews

4.2/5
Very Good
7 review
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(7)
Positive reviews(5)
Reviews with photos/video(2)
Negative reviews(1)
Jackson
Main Building Standard Mountain View Japanese-Style Room
Stayed in Feb 2024
Couples
19 review
5.0/5
Outstanding
Posted on Feb 19, 2024
good location, clean and tidy, beautiful spa Thanks for the beautiful boss who chatted with us during our dinner and gave us Valentine’s chocolate.
V
Main Building Standard Mountain View Japanese-Style Room
Stayed in Mar 2024
Couples
5 review
5.0/5
Outstanding
Posted on Mar 22, 2024
great hotel, most welcoming staff I highly recommend, go there you will be well received.
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ZIHHAU
Main Building Standard Mountain View Japanese-Style Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 10, 2024
The service is warm and friendly, whether in the large bathing area, lobby or public area, making guests feel like they are at home. The bathhouse is clean, the rest facilities are comfortable, and the room is even more comfortable. It is highly recommended.
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Elaine.sweet
Standard Japanese Style Room, Mountain View
Stayed in Jun 2023
Family
6 review
5.0/5
Outstanding
Posted on Jun 19, 2023
There is a very good hot spring street, The hotel has a large public bath and shops. There is parking service and breakfast and dinner are very rich. Staff service is very good Will stay again next time
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6/7
Guest User
Stayed in Oct 2023
Other
2.0/5
Posted on Oct 30, 2023
The woman in charge of customer service proudly told us that she had retired from the Nara Hotel and was scouted by the proprietress of Asanoya to work there part-time for three days.She asked us for a spare yukata for the next morning after taking a bath. Then, there is a rule that only one piece can be posted. When I asked for water during dinner, he poured water into the beer glass he had finished drinking, and he said that he would mix the beer with water. He has secured a room on the 8th floor for accommodation during his part-time job. I always use Izutsuya, but this was my first time and I was disappointed. The customer service of other employees was good and the food was delicious, but the customer service staff's response lowered Asanoya's rating.
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Guest User
Stayed in Mar 2023
Couples
4.0/5
Very Good
Posted on Mar 22, 2023
It was a little difficult to find the way in by car. The service staff were very friendly, from welcoming us when we arrived until they saw us off. The staff were also attentive to the large public bath, cleaning up and replenishing towels. The food was also delicious. Even though it was a large inn, I could feel the manager and chefs' serious efforts. If I have the opportunity, I would definitely stay here again.
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