Hotels near Kisohirasawa Townscape, Shiojiri

２ I stayed for the first time in a year. The room is kept clean and I like it. I was a little worried that the man at the front desk at check-in was a little unfriendly, but there was no problem other than that. Perhaps it was a corona wreck, restricting admission to the large communal bath, only ３ lockers were available, but when I went there was no one and it was reserved. The hot water was a little hot, and I was able to warm my body in the cold waves. The air conditioner in the guest room was a little bad and it took a while to warm up. Breakfast was over ８, but there were some side dishes. I thought it was suitable for free breakfast and the low accommodation fee. By the way, the signboard light at the top of the building is off, so if you are using it for the first time, you need to be careful.

We decided to stop in Suwa to break up a long drive back to Tokyo. Shinyu looked very good and the price was reasonable. The hotel is renovated and gives a nice modern spa hotel atmosphere. The greeting at the hotel is very nice and the lobby area is beautiful. We felt very welcomed when we arrived. Our room was facing the lake. It was Japanese style with tatami and futons. Nice room, nice view. The public bath was nice. Not huge but felt very good. They have an indoor bath, small outdoor bath, a sauna and a cold bath. Dinner was great, as was breakfast. They were both courses and delicious. Service? Well, this is what makes all the difference. When we book hotels we need to detail my daughter's food allergies which are serious. For this trip we had booked many hotels in a row and for some reason when we booked Shinyu and checked-in we just forgot. It was our fault and when we sat for dinner we saw her prepared meal that she obviously could not eat. The staff at Shinyu didn't miss a beat. The didn't make a big deal about it. No stress. The quickly adjusted and made a wonderful dinner for my daughter and also prepared for her breakfast in similar fashion. Wonderful. Such great service. Maybe the building isn't perfect. But the service was perfect. Shinyu was our last stop on our trip and we left with a smile. Shinyu gets an ”Excellent” from my family.

This hotel was booked as part of tour of Japan and we were there for only 1 night. As a solo traveller I was allocated a single room which was very small. It did however have a large bed which based on the space available was probably too big for the room. In order to get my case open to just get a small number of items I needed for one night I had to rearrange the chair and table so I could get the case open. The “closet” if you can call it that, was so small it only had 3 hangers and was probably only about 18inches wide right next to the door. I wouldn’t want to stay in this room more than one night. On the basis you pay a single supplement I find it poor that we solo travellers are given such small and inadequate rooms. In addition, as a tour from the UK, hardly anyone spoke English so it was hard to get the staff to understand when something went wrong, like my kettle which wasn’t working. In credit to the Reception staff, once I finally managed to get him to understand the problem he resolved it very quickly. Finally when we went to breakfast at 7.45am they were already full and we had to wait about 10 mins or so, then a number of the breakfast items had run out. There were 2 coach tours in and they didn’t seem to be able to cope or cater for the amount of people there. I did find the staff very friendly and helpful, so it certainly isn’t their fault. I wouldn’t recommend it for solo travellers.

I chose this hotel in front of the station for the next day to use a car rental. It is a hotel of the Alpico Transportation Group. The receptionist is on the 2 floor. Check-in requires a machine hand input by yourself, and all payments, card keys and breakfast tickets are out of the machine. So payment is prepaid. It depends on the way of thinking whether it is troublesome or convenient. 1 person 8000 yen with breakfast. There was Wi-Fi, the room and the bathroom were clean and the bed was comfortable and there was no particular dissatisfaction. There are also restaurants and taverns in front of the station for dinner, so there is no worry.

Check-in uses an automatic check-in machine, but even when I entered the building, the front desk staff just looked silently and didn't even greet me. Also, the guests who tried to check in at the front desk were cold to use the check-in machine. (If you don't support check-in at the front desk, you don't need ２ people at the counter. １ Why don't you stand at the person check-in machine and guide you?) Alpico Hotel Group ”Shoho” It was the decisive factor to use the large bath, but only 10 people can be used per free transfer bus １ flight (１ day ２ flight), and there was no explanation from the front staff. The rooms were not cleaned, dust was accumulated on the desk, refrigerator, and the head of the bed, and the mirror was not wiped. (I went to the front desk and borrowed a rag and cleaned it myself)

The staff and service were very appreciated. We forget some stuff in the room and the hotel staff tried so hard to find it and gave us back despite we already check out. The room was clean and comfortable. The location was very close to the train station with a few minutes walk. We really appreciated our stay and will visit again for sure. 😊

I used it for a family trip during the spring break. There is a charge because I came by car, but I was able to park in the parking lot and go sightseeing at Matsumoto Castle and Matsumoto Station. It's a good walk course. The parking lot and the front desk 々 were all kind. The room was newly renewed so it was very clean and I was grateful that almost all the equipment I needed was available. The breakfast at Gust was delicious. I would like to stay when I visit Nagano Prefecture from now on

The employee 々 was kind and polite and very sensitivity. However, since it lives in the prefecture, it is a pity that it was politely refused to apply the application of Shinshu accommodation when it offered the application of ”it is not applied if it is not booked by the target plan”. When I stayed at Feena Vista last week, I only booked it normally on the accommodation site at the same time when I checked in, ”the customer lives in Nagano Prefecture, so Shinshu accommodation is applied.” (I didn't know that there was a accommodation fee until then) I was able to fill in the necessary documents on the spot and cash back \5000 (1 night 2 people) when I checked out.

This was one of the more ‘traditional’ hotels in which we stayed. It was on the older side. Our room was in what was described as the annexe. It was a Nice room of decent size. As is typical in Japan everything was provided plus the extra bonus of chargers and a blue tooth speaker if wanted. It was the only hotel during our stay to provide a Nespresso machine. . Very traditional pyjamas i Liked the room as there was a lobby area in which we could accommodate and easily access suitcases without falling over them. There was a Decent size bathroom with a small bath and shower. The whole room was very clean except for some mould on bathroom tiles. The Shower is good if your height is up to about 6’ 2”. Shower head holes needed bit of lime scale cleaning to flow better. Please note- the shower is in deep raised bath. This was Harder for a short person to get in and out. I Thought I would slip so installation of a grab handle or step would be very helpful. The Beds were very comfortable and the single beds are 4’ which is a good size. The Room did get cold but good heating provided. Plenty of plugs. Room was Very quiet. Breakfast mainly traditional Japanese but some limited western food available. Very good Japanese breakfast. Public baths are on site . There is free Shuttle departing at fixed times to the station which you pre book. Suggest you book the night before. There is a small Cafe attached to the hotel with a small shop. Good atmosphere. Very helpful staff. Location within walking distance of anything you want to see in Matsumoto and the station.