The Gran Resort Elegante Shirahama

The Gran Resort Elegante Shirahama Reviews

The Gran Resort Elegante Shirahama

1813-8, Shirahama, Shirahama Town, Nishimuro District, Wakayama Prefecture, 649-2211, JapanView Hotel Details
The Gran Resort Elegante Shirahama
The Gran Resort Elegante ShirahamaThe Gran Resort Elegante ShirahamaThe Gran Resort Elegante Shirahama
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The Gran Resort Elegante Shirahama Guest Reviews

4.5/5
Great
47 review
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.5
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All Reviews(47)
Positive reviews(45)
Reviews with photos/video(10)
Nice sea view(7)
Large rooms(5)
Friendly owner(5)
Relaxing hot springs(4)
Negative reviews(2)
Piya
[Non-Smoking]Japanese-Western Style Room (Japanese-Style Room 6 Tatami Mats + Western-Style Room Twin) [Japanese-Western Room][Non-Smoking][Nightlife View][Ocean View]
Stayed in Oct 2023
Family
5 review
4.7/5
Amazing
Posted on Oct 29, 2023
Nice location Nice Sea View Big room with living space Onsen in hotel
Guest User
Japanese-Style Room Without Bathroom-Non-Smoking
Stayed in Apr 2024
Friends
3 review
4.1/5
Very Good
Posted on Apr 23, 2024
Take the Mingguang bus to Shin-Yuzaki Station and you can see it when you look up. Before coming here, I was worried about what other reviews said, "There is a slope that is difficult for large suitcases." In fact, it's okay. The slope is not long or steep, and it is completely acceptable. Check-in time is 4 o'clock. There was no one at the front desk before the time. I threw my suitcase and went out to play, and came back to check in at the appointed time. The front desk was a foreigner with a heavy accent, and the service attitude was impeccable. I lived in a Japanese-style room, and the ceiling light could not be turned on. I contacted the front desk for help and it came quickly. The switch for the ceiling light is on the TV cabinet! Not on the wall! It's really hard to find. Plus points: convenient public transportation, close to Zaki-no-Yu, beautiful sea view Minus points: You have to make your own futon, hot spring hotel but no yukata is provided (only one towel) Overall it's good, but it doesn't match the price, and the cost performance is not high. I chose this hotel because I wanted a hotel with "sea view + tatami + hot spring", and only this one met the requirements (there is another cheaper one, but there is no independent bathroom). After staying here, I felt that it would be better to pay more to enjoy better service, or give up one of them and find a cheaper one.
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BenSir
[Non-Smoking]Japanese-Western Style Room (Japanese-Style Room 6 Tatami Mats + Western-Style Room Twin) [Japanese-Western Room][Non-Smoking][Nightlife View][Ocean View]
Stayed in Mar 2024
Couples
12 review
4.7/5
Amazing
Posted on Mar 26, 2024
The hotel is in a good location, the breakfast food is suitable, the hot spring fitness facilities are sufficient, the staff is polite but speaks poor English, and the service attitude is good and enthusiastic. It is very convenient to walk to nearby attractions and dinner. The room is large and has a full sea view. The only criticism is that the preset temperature of the room is too high and very dry, and there is no control method in the room. The available solutions are to turn on the air freshener and dehumidification, and to open the terrace glass door before going to bed.
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Guest User
[Smoking]Japanese-Western Style Room (Japanese-Style Room 6 Tatami Mats + Western-Style Room Twin) [Japanese-Western Room][Smoking][Ocean View]
Stayed in Feb 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on May 4, 2024
Old Japanese hotel, service, very enjoyable, hot spring facilities are very good, very quiet, large room, living room and bedroom are divided into two parts, balcony can overlook the sea view, will choose to stay again
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Weikewangmang
[Non-Smoking]Japanese-Western Style Room (Japanese-Style Room 6 Tatami Mats + Western-Style Room Twin) [Japanese-Western Room][Non-Smoking][Nightlife View][Ocean View]
Stayed in Dec 2023
Family
22 review
5.0/5
Outstanding
Posted on Dec 6, 2023
The location of the room is great. You can see the sea. The hot spring is also good. It can be reached by car. The breakfast is average. Most of the elderly people come to the hot spring. The price/performance ratio is relatively high. There are very few tourists.
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samllcat
[Non-Smoking]Japanese-Western Style Room (Japanese-Style Room 6 Tatami Mats + Western-Style Room Twin) [Japanese-Western Room][Non-Smoking][Nightlife View][Ocean View]
Stayed in Nov 2023
Friends
11 review
5.0/5
Outstanding
Posted on Feb 5, 2024
We were given a room on the fourth floor first. The hot spring facilities downstairs were a bit noisy. The lady at the front desk did not speak English and used a translator to communicate with me. She took the trouble to show us other rooms and tried her best to satisfy us. The hot spring is also very good, and there is ice water to drink at the door. The sea view outside the window is also very good, and you can just see Shirahama Beach.
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Guest User
Suite Twin Room
Stayed in Apr 2024
Business travelers
4 review
3.2/5
Posted on Apr 28, 2024
This time, I stayed in a suite room on the 10th floor for two nights. Almost all the staff are foreigners, but they all work hard and can speak and understand Japanese almost normally, so there was no problem because they were foreigners. However, the curtain in the large public bath is still dirty, and I was surprised that it had been dirty for five weeks and had not been washed, probably because the hotel's executives were not on patrol. The carpet on the floor was also dirty and worn, and this is because it was left to deteriorate over time, but it is a state that cannot be found in a first-class hotel, and it is a shame that they have foreign staff who work hard. *This may be the same everywhere, but this time I encountered a male staff member slacking off again. When I went to the large public bath at 9 o'clock after breakfast, a male staff member was sitting on a chair and playing. When they saw me, they would hurriedly clean up, but last week, a staff member got naked, took his smartphone and went to the open-air bath and talked while bathing, so it seems that male staff members have a habit of slacking off. *There are sauna mats provided, but after checking in I went to the large public bath early to use the sauna, and found a large number of used mats there. They were still there in the same state in the morning, and I thought they probably hadn't been properly washed, so I didn't use the sauna. It seems that executives should be patrolling the area.
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Xiaoyieki
[Non-Smoking]Japanese-Western Style Room (Japanese-Style Room 6 Tatami Mats + Western-Style Room Twin) [Japanese-Western Room][Non-Smoking][Nightlife View][Ocean View]
Stayed in Oct 2023
Friends
1 review
4.7/5
Amazing
Posted on Oct 8, 2023
Full sea view room, with children's rest facilities in the lobby. There is a hot spring in the hotel and the facilities are quite complete. The level of room cleaning needs to be improved. The room is big enough, the view is good enough, and the facilities are a bit old.
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Ya
[Non-Smoking]Japanese-Western Style Room (Japanese-Style Room 6 Tatami Mats + Western-Style Room Twin) [Japanese-Western Room][Non-Smoking][Nightlife View][Ocean View]
Stayed in Aug 2023
Friends
1 review
5.0/5
Outstanding
Posted on Aug 7, 2023
Breakfast was very delicious♪ Also, the front desk staff was very nice and attentive, and I felt their hospitality. The view from the room was also great ♪ I still want to use it.
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jennifer0116
[Non-Smoking]Japanese-Western Style Room (Japanese-Style Room 6 Tatami Mats + Western-Style Room Twin) [Japanese-Western Room][Non-Smoking][Nightlife View][Ocean View]
Stayed in Jul 2023
Family
25 review
5.0/5
Outstanding
Posted on Jul 30, 2023
The hotel is located opposite the seamore, which is very popular among Chinese people. It is very close to Saki no Yu. The rooms facing the sea in seamore can see the seaside soup pool of Saki no Yu, so be careful when you soak in the seaside pool. It is conceivable that this hotel is very close to Saki no Yu, and the bus stop is also next door, but the bad thing is that this hotel is located on a hillside, and you have to climb up and down to get in and out, and it is hard work to carry large luggage. There is no free shuttle bus at the station, and there is no Chinese service, and the English at the front desk is not good, so I need to use translation software, so I rarely meet Chinese people staying here. Unlike the opposite seamore which is sought after by so many Chinese. Because it is on the hillside, the view is absolutely good. All sea view rooms, the public areas may have been renovated, the baths and bars are quite new, but the rooms are a bit old. The rooms have twin beds and tatami mats. The balcony faces the sea, and the mountain is below. No Yu sign. Figure 1 shows the location relationship between the hotel and Saki no Yu. The white building is the main body of the hotel, on the hillside. Picture 2 is the balcony view, which can be seen from all rooms. It’s not far from the beach. I got up early in the morning and strolled there for about 15 minutes. The sea breeze is not too hot and it’s very comfortable. It’s recommended to wear beach shoes in the morning and go to the beach to ride the waves and watch the seagulls. Saki no Yu will open at 7 o’clock when I come back .
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Guest User
[Non-Smoking]Japanese-Western Style Room (Japanese-Style Room 6 Tatami Mats + Western-Style Room Twin) [Japanese-Western Room][Non-Smoking][Nightlife View][Ocean View]
Stayed in Mar 2024
Family
8 review
5.0/5
Outstanding
Posted on Mar 16, 2024
Good service, good scenery, you can see Shirahama Beach
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Guest User
Upper Floor Japanese-Style Room No Smoking No Bath
Stayed in Aug 2023
Family
5 review
5.0/5
Outstanding
Posted on Aug 28, 2023
The location is very good and the service is satisfactory. We arrived late that day and didn't get the wine list until after 9 o'clock. The front desk staff was still waiting for us. The hotel entrance was a little difficult to find.
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Guest User
Japanese Style Room
Stayed in Jun 2023
1 review
5.0/5
Outstanding
Posted on Jun 4, 2023
#positive #I was happy with the Location, Toiletries, Nearby Shops, Natural Light in the Room, Nearby Restaurants, Corridor Soundproofing; We stayed in Shirahama and encountered a typhoon that caused the train to stop running. The handsome English-speaking brother at the front desk was very helpful and actively gave us solutions and let us wait until the check-out time. It is a five-star hotel~
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mayu_________
Suite Twin Room
Stayed in Jun 2023
Couples
3 review
4.5/5
Great
Posted on Jun 6, 2023
It was a very clean room!
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Guest User
Japanese Western-Style Room-Non-Smoking
Stayed in Jun 2024
Friends
5 review
5.0/5
Outstanding
Posted on Jun 22, 2024
定房時看評論説在山上要走一段上坡,有個人説完全可以接受的程度,事實證明確實是這樣的,我們坐的大巴新湯崎站下車抬頭就能看見,比沿海邊的酒店便宜好幾百,我感覺還是很有性價比的,房間裏很寬敞,有公共的温泉,男女分開的。 酒店前台服務態度很好,好的態度給心情更加分,4點才可以辦入住,到早了,行李可以存前台,我們點了杯咖啡休息了會兒就出去玩了。
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