Vienna International Hotel Reviews
Vienna International Hotel
No.16 Dongyue Road, Maojian District, Shiyan, Hubei, 442000, ChinaView Hotel Details
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Vienna International Hotel Guest Reviews
4.6/5
Very Good
6822 review
Verified reviewsLocation4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(6822)
Positive reviews(6696)
Reviews with photos/video(521)
Awesome amenities(811)
Delicious breakfast(551)
Great value for money(513)
Many amenities(487)
Convenient parking(422)
Easy to get around(395)
Friendly front desk staff(309)
Located downtown(148)
Negative reviews(126)
Guest User
Superior Queen Room
Stayed in Sep 2024
Solo travelers
3 review
Posted on Sep 25, 2024
"international hotel"
Would be great to have a basic English speaking receptionist to help clients.
Otherwise I was given a room at 28th floor.
They made building work at 29th floor, so I couldn't sleep in early morning.
I was happy to leave this place that has nothing to see with international standing.
However the room was clean and comfortable.
Response from Property: Dear guests, we cherish your choice. It is our dereliction of duty not to pay better attention to your staying experience. In the truck capital of China and Shiyan, a fourth-tier city, we insist on the best cost performance and welcome visitors from all directions at the most reasonable price. Thank you for coming, and we will try our best to become better and look forward to serving you again in a better state.
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Guest User
Superior Queen Room
Stayed in Nov 2023
Business travelers
5 review
Outstanding
Posted on Nov 12, 2023
设施：OK
卫生：OK
环境：OK
Response from Property: 慧眼獨具的您：感謝您選擇維也納酒店，並給予點評~悄悄告訴您一個祕密：經過努力和客人的肯定，十堰維也納酒店喜獲攜程【口碑榜】【最受關注親子酒店】【美食林骨湯小餛飩】【最佳會議酒店】等多項殊榮，不過話説回來，金獎銀獎也比不上您口中的誇獎！您的五星好評是我們最大的動力，祝您有趣有盼，無災無難。歲歲皆歡愉，事事皆勝意
Guest User
Superior Queen Room
Stayed in Feb 2025
Solo travelers
1 review
Posted on Feb 16, 2025
Hygiene: I am a grown man and I have such long hair on the bed. Environment: The underground parking lot is dirty and messy. There are random parkings everywhere and lack of guidance. Service: The response to the problem is very timely and the solution is also very good. Facilities: It's average, in line with what I should have at the price, but there is no high-speed hair dryer
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your detailed feedback. We would like to express our sincerest apologies for the unpleasant experience during your stay. In response to hygiene issues, we have strengthened the management of guest room cleaning processes, requiring employees to strictly implement one-for-one disinfection, increased the frequency of cleaning and patrols in the underground parking lot, standardized parking order and arranged special personnel to guide. Regarding the issue of high-speed hair dryers, we have included them in our shopping list. We are always committed to improving our service quality. We hope you can give us another chance. You will definitely see significant changes next time you stay. Wish you a happy life!
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Guest User
Superior Queen Room
Stayed in Feb 2025
Solo travelers
1 review
Posted on Feb 14, 2025
The bedding in the room was stained and had hair. After changing rooms, the bedding was even dirtier. I asked the waiter to change it, but he was unwilling to do so.
Original TextTranslated by Google
Response from Property: We are sorry that you had a bad experience during your stay. We have checked the issue you reported. We are deeply sorry for the serious mistakes in room cleaning and service, which caused you to encounter bedding stains, hair problems, and even worse problems after changing rooms. The employees involved have been severely criticized and educated, and the room cleaning process and supervision mechanism have been optimized. Vienna Hotel looks forward to your visit again and experiencing our improved service.
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Guest User
Superior Queen Room
Stayed in Dec 2024
Solo travelers
11 review
Outstanding
Posted on Jan 6, 2025
The old-school business room is standard and the stay is good. A little noisy near the road. One thing that impressed me was that the tissues provided were very thin and soft, like silk, very comfortable
By the way, the special surprise is that it provides a very comfortable single sofa. Due to my physical condition, I can only sleep half-lying down, so it is rare for me to have a good sleep on the sofa.
Original TextTranslated by Google
Response from Property: [❤Complete supporting facilities, one-stop food, drink and entertainment❤] Dear guests, hello! Thank you for your praise! When I meet you, I always want to give you the best gift. So we show our enthusiasm in our smiles, carve the Viennese style into the corridors, and put comfort and freshness in the guest rooms. We look forward to your visit again in Xuzhou. Xiaowei will definitely present you with a better stay atmosphere.
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Guest User
Deluxe 2-bed Room
Stayed in Nov 2024
Couples
3 review
Outstanding
Posted on Dec 5, 2024
The hotel is located close to the riverside city center, a few minutes walk to the pedestrian street, the room is clean and comfortable, quiet and noise-free, the front desk service is thoughtful, recommended for living
Original TextTranslated by Google
Response from Property: ❤Convenient transportation, Shiyan core business district❤】To you who have a discerning eye: Thank you for choosing Vienna Hotel and giving it a 5-star rating. Our hotel has a large underground free parking lot and is located in the core business district of Shiyan City, close to [Wuyan Pedestrian Street] and [Bai Erhe Leisure Corridor], and can directly reach [Wanda Plaza], [Liuyan People's Shopping Mall] and other places, overlooking the prosperity of the center of Shiyan. The hotel is also very close to the 5A scenic spot [Wudang Mountain]. It takes about [30 minutes] to drive from the hotel. If you don’t drive your car, you can take bus [No. 56] to [Railway Station South Square Bus Stop] and transfer to [No. 202] to [Wulonggong Road Intersection Bus Stop], and walk [298 meters] to reach the Wudang Feng Scenic Area. Such a treasure hotel is definitely your first choice for rest.
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Yangguangmingmeidelutu
Superior 2-bed Room
Stayed in Oct 2024
Travel with friends
143 review
Very Good
Posted on Oct 28, 2024
Facilities: Complete, most of them are imitating the Viennese decoration style, but the bathroom lacks a makeup mirror.
Hygiene: Clean and tidy. Thank you to the waiter on the 27th floor, who was very considerate and I would like to express my special thanks.
Environment: There is a beautiful mountain view outside the window, and you can enjoy the sunset.
Service: Be service-minded.
There is underground parking. The exit sign is not clear, I hope it can be improved.
Breakfast was average but not hot. It was all gone in a short while, and there was no preparation for the meal again, which didn’t feel good.
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Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Vienna International Hotel and sharing your stay experience with us. We are very sorry for the bad experience you have had. We value every guest's experience in the store. We will follow up properly as soon as we get feedback and continue to work hard to improve every detail. The hotel is located in the bustling city center. The hotel is relatively dense and has rich supporting facilities. We are about to renovate the hotel facilities. We will also work harder to improve the breakfast. We are deeply sorry for your stay experience. Thank you for your visit. We will definitely work harder to become better and look forward to serving you again in a better state:
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Guest User
Deluxe 2-bed Room
Stayed in May 2024
Couples
24 review
Outstanding
Posted on May 15, 2024
Stayed for three days, overall the feeling was good, clean and hygienic, the room had no odor, the breakfast was also good, the waiter reminded me to have breakfast early, I got up late today, it was almost nine o'clock, the food was still rich, it was still a very satisfying trip!
The parking lot smelled quite strong!
Original TextTranslated by Google
Response from Property: 【❤2023年最受歡迎酒店·十堰口碑榜酒店❤】尊敬的顧客，謝謝您的五星點評，您的支持與鼓勵，是我們前進的最大動力！能給您帶來温暖，便是十堰維也納酒店在此用心經營的緣故啦。無論是早餐的【十堰熱乾麪】、【骨湯小餛飩】，還是在這寸土寸金地帶為住客提供的【免費停車】服務，還是酒店房間配有【落地大窗】和【坐卧沙發】……都是我們用心的點點滴滴。我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生活愉快！
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Anonymous User
Deluxe Queen Room
Stayed in May 2024
Other
1 review
Outstanding
Posted on May 7, 2024
The hotel is in a good location, with convenient transportation, clean rooms, and relatively new facilities. The front desk lady is gentle and friendly. The beautiful lady in charge of room hygiene is very polite. The security guard is very enthusiastic and patiently explained parking matters to us and helped guide us. Overall, I am very satisfied.
Original TextTranslated by Google
Response from Property: 【❤Complete supporting facilities, one-stop food, drink and entertainment❤】Dear guests, hello! Thank you for your 5-point review! When we meet you, we always want to give you the best welcome gift. So we show our enthusiasm in our smiles, engrave the Viennese style in the corridors, and put comfort and freshness in the guest rooms. We look forward to your visit again in Zaixu, and Xiaowei will definitely present you with a better stay atmosphere.
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Guest User
Superior 2-bed Room
Stayed in May 2024
Family
2 review
Outstanding
Posted on May 8, 2024
During the May Day holiday, I took my son out for a trip on Saturday and Sunday. I chose this hotel. They were very considerate and upgraded the room. There was also free popcorn in the lobby. My son was very happy to eat three cups. It was a few dozen meters away from the river. It was very convenient for me to run in the morning. It was a ten-minute walk from the pedestrian streets on both sides. Shopping and dining were very convenient. By the way, there was a Meiyijia in the lobby. I bought some snacks and beer after walking in the evening and went back to the room for a drink. If it weren't for curiosity about other hotels, going out to find Vienna would be the most cost-effective choice. The breakfast buffet had bacon, fried eggs, fried dough sticks, coffee, and the three fresh dishes were unexpectedly delicious. After climbing Wudang Mountain and Sifang Mountain, going to the People's Park Zoo, and staying in this hotel again, my children and I were a little reluctant to leave.
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Original TextTranslated by Google
6/8
Response from Property: 【❤Complete supporting facilities, one-stop food, drink and entertainment❤】Dear guests, hello! Thank you for your 5-point review! When we meet you, we always want to give you the best welcome gift. So we show our enthusiasm in our smiles, engrave the Viennese style in the corridors, and put comfort and freshness in the guest rooms. We look forward to your visit again in Zaixu, and Xiaowei will definitely present you with a better stay atmosphere.
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Xiaohutuxian
Deluxe 2-bed Room
Stayed in May 2024
Travel with friends
63 review
Outstanding
Posted on May 5, 2024
The hotel is in a good location with convenient transportation. It is very convenient to eat and shop around. The hotel has complete hardware facilities, the rooms are clean and tidy, the front desk service attitude is warm and thoughtful, and the room was upgraded for free. The breakfast is also good. There is also a free underground parking lot.
Original TextTranslated by Google
Response from Property: 【❤Warm Service, Feel at Home❤】 Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life.
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Guest User
Superior 2-bed Room
Stayed in Mar 2024
Travel with friends
89 review
Outstanding
Posted on Apr 2, 2024
The room is large, cost-effective, and has a great location. It's high up and you can see the city view. The breakfast is OK and clean. However, it's far from the pedestrian street. Good review!
Original TextTranslated by Google
Response from Property: 【❤Complete supporting facilities, one-stop service for food, drink and entertainment❤】Dear guests, hello! Thank you for your 5-point review! When we meet you, we always want to give you the best gift. So we show our enthusiasm in our smiles, carve the Viennese style in the corridors, and put comfort and freshness in the guest rooms. We look forward to your visit again in Xu, and Xiaowei will definitely present you with a better stay atmosphere.
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Guest User
Superior Queen Room
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 19, 2024
The room is clean and tidy, the sanitation is very good, the details are in place, the hotel is in a good location, located around the city center, there are many fun places, the transportation is very convenient, the breakfast is also very rich, there are a variety of choices, the fruit is very fresh, the food quality is also very good, in general, the cost performance is very high, the bedding is very comfortable, there is a free laundry room, I recommend everyone to stay
Original TextTranslated by Google
Response from Property: 【❤Convenient transportation, Shiyan core business district❤】To you who have a discerning eye: Thank you for choosing Vienna Hotel and giving it a 5-star rating. This hotel has a large underground free parking lot. It is located in the core business district of Shiyan City, close to [Wuyan Pedestrian Street] and [Bai Erhe Leisure Corridor], and can directly reach [Wanda Plaza], [Liuyan People's Shopping Mall] and other places, and you can see the prosperity of Shiyan Center. The hotel is also very close to the 5A scenic spot [Wudang Mountain]. It takes about [30 minutes] to drive from the hotel. If you don’t drive your car out, you can take bus [No. 56] to [Railway Station South Square Bus Stop] and transfer to [No. 202] to [Wulonggong Road Intersection Bus Stop], and walk [298 meters] to reach Wudangfeng Scenic Area. Such a treasure hotel is definitely your first choice for rest.
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Guest User
2-bed Room With City View
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 4, 2024
The room is clean and tidy, the details are well done, the front desk service is also good, the location is very good, it is located in the city center, there are places to eat around to choose from, the transportation is very convenient, the floor is very high, you can see the whole scenery, the breakfast is very rich, there are all kinds of fruits, the food is very fresh, the cost performance is very high, the bedding is very comfortable and clean, the skills are very good, I recommend everyone to wish this hotel, good hao66666
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Original TextTranslated by Google
Response from Property: ❤Convenient transportation, Shiyan core business district❤】 To you who have a discerning eye: Thank you for choosing Vienna Hotel and giving it a 5-star rating. This hotel has a large underground free parking lot. It is located in the core business district of Shiyan City, close to [Wuyan Pedestrian Street] and [Bai Erhe Leisure Corridor], and can directly reach [Wanda Plaza], [Liuyan People's Shopping Mall] and other places, and you can see the prosperity of Shiyan Center. The hotel is also very close to the 5A scenic spot [Wudang Mountain]. It takes about [30 minutes] to drive from the hotel. If you don’t drive your car out, you can take bus [Route 56] to [Railway Station South Square Bus Stop] and transfer to [Route 202] to [Wulonggong Road Intersection Bus Stop], and walk [298 meters] to reach Wudangfeng Scenic Area. Such a treasure hotel is definitely your first choice for rest.
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Guest User
Deluxe 2-bed Room
Stayed in Mar 2024
Business travelers
33 review
Outstanding
Posted on Mar 3, 2024
The room is clean and tidy. The sanitation is very clean, the price-performance ratio is very high, very cost-effective, and the facilities are very complete. The breakfast is also very rich. There is a free laundry room and free parking. This hotel is located in the city center, with a good location and convenient transportation. I stay here every time I go on a business trip. It is a very cost-effective hotel. I recommend everyone to stay here. 666666
Original TextTranslated by Google
Response from Property: 【❤Convenient transportation, Shiyan core business district❤】To you who have a discerning eye: Thank you for choosing Vienna Hotel and giving it a 5-star rating. This hotel has a large underground free parking lot. It is located in the core business district of Shiyan City, close to [Wuyan Pedestrian Street] and [Bai Erhe Leisure Corridor], and can directly reach [Wanda Plaza], [Liuyan People's Shopping Mall] and other places, and you can see the prosperity of Shiyan Center. The hotel is also very close to the 5A scenic spot [Wudang Mountain]. It takes about [30 minutes] to drive from the hotel. If you don’t drive your car out, you can take bus [No. 56] to [Railway Station South Square Bus Stop] and transfer to [No. 202] to [Wulonggong Road Intersection Bus Stop], and walk [298 meters] to reach Wudangfeng Scenic Area. Such a treasure hotel is definitely your first choice for rest.
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