Guest User
December 11, 2023
Our large family group booked a range of accomodation for a long weekend pre-Christmas get together. The location is brilliant. Just across the street to Shoal Bay Beach. Several restaurants, takeaways and an IGA in the next block. The team at the front office reception were universally cheerful, helpful and lovely. The maintenance man we saw was busy keeping the place spotless, emptying bins, cleaning BBQs and even updating the painted markings on the road. When checking in you get a code for the car park and a colour coded map showing where everything is. Very well organised. It also includes an after hours phone number to call in the case of any issues including noise. We had no noise issue but we were comforted by this approach. One day our toilet started leaking. It was fixed within an hour or two. One person had a broken fridge and almost immediately a replacement fridge was brought in on a trolley. You don’t get this level of service in a 5 star hotel! We had a one bedroom cabin. Just fabulous. Light and spacious. Air con was so quiet and kept up even on the hottest day. Plenty of PowerPoints. Several of our family had safari tents. The safari tents are located surrounding a spacious open area with 2 BBQs and lots of picnic benches. Ideal for our family get together. They were really nice with a simpler kitchen and bathroom and no aircon. (The maintenance man was driving around offering people extra fans! How good is that!) All up we were really impressed and couldn’t fault a thing. This could be our new family get together place. Highly recommended.