Narita Hotels with Airport Shuttle

This was my second time staying in Tobu and first time using the East room. The standards for the East and West were different. So this review will mainly talk about the differences between both so you can pick which one. Rooms; East: It gave motel vibes. Everything was clean but the interior felt hotel but also a bit outdated. West: the best hotel introduction in Japan. I stayed here when i first landed last september and since then have been recommending it to people because of how much I enjoyed the room. Amenities: East: the bidet was not too old but older than the one in the west. It took time to change from front to back option. It didnt have heated seat too. The bathroom was smaller than the west room. Everything else that was provided were the same to the West room. West: The heated toilet was the cherry on top. The toilet was more spacious than East too! Cleanliness: East: found hair on the bathtub and one on the wall. Lowkey was 80-90% clean and the rest percentage was cos of the dust. I turned on the air purifier and dust flew onto my face cos it was on default strong mode.. West: cleaner than East LOL Overall: Pick West rooms if u can but if u just want the cheaper option, perhaps the East!

This is probably the review that you are looking for; After reading a lot of reviews here, i was skeptical but went for it anyways because of its airport shuttle. Although i wished that they extend their shuttle bus services throughout the night because my flight got delayed. The service was alright overall. I think I know who is the ‘angry red man’ in one of the negative reviews written and at first, he did seem to be an impatient person but i realised that after communicating with a lot of fast speaking foreigners, he was accustomed to their pace of talking and dont worry, he would adjust to yours. The hotel was filled with foreigners, mainly chinese (based on the lobby) and majority were men, calling on speaker and smoking. It was kinda refreshing given that I’ve been in Japan for 3 months and this is the first time i saw such behaviour in public. But tbh, the environment was inviting and you feel less pressured to societal norms because of them lol. The hotel lobby for my floor did smell like cigarettes but it was faint. I guess someone smoked awhile ago. The soundproofing was average. I could only hear someone when I was close to my room door. The store at the lobby had crazy pricing so i would advice to bring your own snacks from the airport before coming. The koi pond outside was cute tho! The cleanliness was average. It was clean but i did found a strand of hair on the wall in the toilet, but other than that (i checked everything) it was acceptably clean (but do use the slippers). My two main issues with the room are the bed and lighting. The bed was hard. It made me think that this is how it would feel like sleeping on the tatami mat LOL but if you’re staying for a night, it was bearable. The pillows were also so hard. The lighting on the other hand was limited. I had to do my make up near the door because that was the only bright and white light area. Even the toilet was kinda dimmed since it didnt have ceiling lights. Overall; its an OK hotel option to stay for the night to catch another flight the next day. I have never been to a motel but I would compare it to one, an OK motel lol. I hope I covered most of what people tend to look for :) Also! Theres a stamp at the lobby for travellers who likes to collect stamps in Japan.

We were given the old wing which was old and worn out. Definitely a no-no and will never visit again. We stayed here 2yrs ago and love the location/rooms as they were modern n new. The old wing area is not suitable to host guests at all. From lift to room corridor, to the room inside and the toilet. Bad condition. Torn carpet with tape, peeling wardrobe door, cracked bathtub, room ceiling mouldy and webs. It was obviously an abandoned and under maintenance with no cleaning service place. The 2 nights stay was unbelievably unbearable.

A nice hotel for an overnight stay. There is a good free bus shuttle service between the airport and the Nikko Narita airport hotel. The staff are professional. There are no shoos etc in the area. The hotel does provide restaurant services but I didn't have time to try them. Overall a good stay for one night when catching Narita based flights. Thank you.

This place is very close to Narita Airport and is clean and simple and the price is good. I would stay here again if I have a late incoming flight or an early flight the next morning. The room I stayed in was pretty small, but perfectly ok for just one person. The breakfast was quite good - lots of different things to choose from. The staff were very polite and friendly. There is a convenient store next to the check-in on the first floor, and it has just about everything you could need. Which was great because I came unprepared for the 2-prong-only plug style of Japan (my laptop is a 3-prong style). It also has some basic food, even warm cooked chicken which I enjoyed after my arrival at night. The place provides night clothes, slippers, toothpaste & toothbrush, and a few other items for free. There is an airport shuttle that goes to and from the airport at regular time intervals. But when I arrived at the airport I was a little disappointed that it was hard to find the information of where to go and when the buses come - I hoped Trip.com would provide that info, or at least a link to the hotel’s main website, but instead I had to dig for that myself, and eventually found it on their website (I don’t remember the details anymore though).

Last minute stay over due to typhoon cancelling our flight. The room was quite spacious and clean, just maybe on a pricier side, but it was a last minute booking also. Unfortunately, some of the amenities like the gym and swimming pool was unavailable when we got there. Buffet was very nice and very worth it for the price if you are a big eater. The shuttle bus to and fro the airport provided a lot convenience and the convenient store had a lot of options too. Overall, pretty good choice if you are looking for a hotel for a short stay.

The hotel offers a regular shuttle service between Narita Terminal 1 and Terminals 2-3, shared with the Hilton hotel. The journey from Narita Terminal 1 to the hotel takes approximately 30 minutes. Additionally, there is a shuttle to Narita Train Station and Aeon Mall. The room is clean, and the bed is very comfortable. The mattress is firm but not too hard, offering a soft yet supportive feel. The pillows provide good neck support without being too firm. The breakfast spread is standard, but the highlight is the pancake machine. With just a wave of your hand, the machine starts, and in about 30 seconds, you can enjoy a freshly made pancake.

Booked for one night for our last day in Japan. They provide free shuttle service to and from airport, Aeon Mall and JR station. It was super punctual. There was a convenient store within the hotel where everyone spends all their balance cash notes and coins buying snacks and what nots. The hotel staff here is used to international travelers and they speak good English and not so much Japanese like in other hotels. There was a koi garden which entertained my children.

The bedroom is like a little coffin and so is the bathroom. Very dated but it’s an airport hotel so not expecting much. The bed and pillows were comfy and the aircon worked well but I would bring ear plugs. The sound from other rooms is not bad but if you’re a light sleeper, you may hear it. Cleanliness wasn great - there was rubbish bits (old plastic from bottle caps) on the floor and hair in different spots in the bathroom. The restaurant at level 17 had a surprisingly nice beef hotpot (though pricey at 6500Yen), but the sake was nice. Staff at the restaurant were 10/10. The shuttle bus to the airport runs once or twice an hour but if you miss it (like me), an Uber can cost 2000Yen between the airport and hotel. It did feel like there was an earthquake at 3am as the bed started rocking - initially I thought it was a train but I’m pretty sure it was a mini quake. Overall, it’s nice enough for a 12 hour layover. I chose not to take the shuttle to the mall as was a little tired but there is that option if you prefer it.

Everything is excellent for a solo traveler. The only con is getting used to low ceilings and tight bathroom spaces in Japan. It's close enough to the train station to walk but you can save energy by taking a quick taxi ride.