Fort Lauderdale Hotels with Shuttle Service

The room was a studio apartment and all remodeled . It was beautiful . All of the staff members were so nice and helpful the only little problem was the hundreds of sugar ants but it’s ok it was still worth it

I stayed at this hotel 2/19-2/23 and was in 4 different rooms in 4 nights. The first room smelled like smoke even though it was non-smoking. We were switched right away. The second room windows had phallic symbols drawn all over them, there were no shelves or towel bars in the bathroom and a permanent shower door that only covered half the shower so water went all over the floor. We had disturbances in the hallway at approx 1:30a both nights and no one is at front desk from 11p - 7a to handle the situation, they expect you to call the police. The third room was small (we didn't care) with balcony and ocean view. No hair dryer, which we requested and never received. However, french doors that connected to the room next door. They had a lock but didn't shut all the way and had a huge gap.(pics attached) This is a huge issue for many reasons. Safety - as the occupants pulled on the doors at 10:30p and could have pulled hard and pulled them open. Disturbing - they were so loud and with the gap, we might as well have been in the same room because we could hear their entire conversation. They were loud from 10:30p - 11:30p and then again from 1:15a - 3a. This room is clearly an extension of the suite and no one should be allowed to stay in there that doesn't know the people staying in the suite, let alone charge them for it. Finally the fourth room - had ocean view and balcony but the shower handle came off when I turned it on, again no shelves or towel bars, the half shower door and we were woken up at 12:30a but what we think was power-washing going on in the kitchen outside because the generator was so loud. The front desk receptionists tried to be as helpful as they could in switching our rooms. One of them did reimburse us our resort fees of $60 (which turned out they only did half). But it took time out of our vacation each day to talk with them and come in from the beach to pack, switch rooms and unpack our things. 2 of the 3 floor hallways we were in smelled like marihuana every time we got off the elevator. The Tiki Bar food and drinks are good although they are slow. The staff was vocal on 3 different occasions to us about them being short staffed. I sent 3 emails to the general manager Mike Lang and left several messages with the front desk. He finally called to tell me he had passed on my email to someone named Sarah to reach out (his boss). He explained he was sorry for our issues and understood where we were coming from but that he couldn't do anything except offer a free night. Considering the trouble we went through, the fact that I don't know when my friend and I could come back and one night is not enough, I said we would prefer reimbursement. He did reimburse us the other half of the resort fees ($30). I asked him for Sarah's contact information and he wouldn't give it out and told me she would be in touch. I have sent 2 follow up emails to him that I haven't heard from her and have got nothing. This is not how anyone expects to spend their vacation. Time consuming and frustrating to say the very least. It is even more aggravating that they are not responding to try to make it right. I've reported this hotel to the BBB and am awaiting a response.

Except that it's not on the beach, everything else is pretty good. The breakfast is rich, the environment is elegant and atmospheric, the parking is convenient, and the room is big.

This is a pet friendly hotel, so you will see dogs everywhere. We stayed in the room next to back exit the its slaming till.late night and starting early morning made our night almost sleepless. Location i just 3min walk from the shopping area. Breakfast was very good . The swimming pool was closed during Milton harricane, which I think was unreasonable, because nothing was happening on that side of Florida

The hotel I stayed in after watching the Copa America final was very clean, spacious and tidy. The hotel is very big and beautiful, and it is very new. However, you need to book the shuttle bus from the airport to the hotel or from the hotel to the airport one day in advance. You cannot book it on the same day. Overall, it is a very good hotel.

I had a very enjoyable stay. The hotel front office manager even upgraded my room because I felt like the other one had been smoked in. The staff in general is very friendly and professional. The valets were awesome and quick, quick quick. On top of the incredible service the oceanfront location and pool cannot be beaten. B Ocean was beautiful

Free parking, between the airport and the cruise port

I am delighted to have find such a wonderful hotel at a such bargain price. Everything was above expectation. The staff was very helpful and pleasant. The room was clean and very spacious.

When we got to the hotel (on time), the room was not ready. We were told to wait on the roof deck. That was fine because there was bar up there. But when we got there the bar was not open. So we had basically nothing to do while waiting for our room. So we had to take a walk down the road and cross a very busy road to go somewhere for food and drink. When we finally got our room a couple hours later (no discount for the missing hours we had no access to the room of course), the room was cute and clean. There was no lock on the bathroom door. At night we went down to the bar, as did everyone else staying there, and there was only one bartender/waitress for everyone which made service extremely slow. When it was time for sleep the light would not go out. We had to sleep with the light on all night. But other than that it was great!! LOL

The Pelican has never disappointed us when we started there. Always great service and nothing but top notch accommodations! Highly recommend.