Shymkent Grand Hotel Reviews

Overall, a good hotel, nice interior, breakfast was quite satisfactory for us and the kids. The only thing is that if you come closer to closing time, there will be a lot of already cold dishes. It seemed to us that there were too many baked goods. We were a little confused that when checking out, we had to wait until our room was checked (suddenly, we took something from the minibar). This, as they say, left a bad aftertaste, I have never seen anything like this anywhere in the world))) And there is no entertainment for children in the hotel itself. There is a water park nearby, an amusement park across the road.

Very good rooms -- spacious, quiet, clean -- with good breakfast included in a very reasonable price. Good location with easy access to and from airport (30 minutes). Can also get a very reasonably priced meal right next door at the TopChan restaurant (though much is cooked in the morning and just warmed-up through the day) but would avoid again the Madlen restaurant also next door as much is deep fried and greasy and served in a very noisy atmosphere. Another good pick of restaurants is the Pontos Restaurant about a 10-minute walk away down the Arbat located across the street from the hotel -- excellent meat dishes and service.

I had a very pleasant stay at the Grand Hotel - spacious and comfortable, it was great for a base for my last day in Kazakhstan. The on-site tourist information desk was helpful and I found that the staff couldn’t do enough to help, including preparing a breakfast box as I was leaving at 3:45am the following day, which was impressive as the kitchen staff usually arrived at 4:00. The bedroom was quirky with a walk-in balcony that was a real sun trap and the bed was huge. Despite being a sprawling city, the Grand Hotel was central to several parks, restaurants and shops. No complaints at all.