Alessia Hotel & Spa

On the Beach are adversing this hotel with false images and description, so please beware if you are booking this hotel via them. The hotel, rooms, restaurants/bars advertised on OTB look nothing like this hotel. The description also states it has a 'relaxing separate adult' and kids pool, this is also untrue. The pool area is certainly NOT relaxing, they play loud Turkish music all day and the pool was mobbed with kids! You can't get a sunbed unless you are at the pool before 7.30am, as they have towels on them, all 30 of them, the hotel has over 100 rooms! The beach is a 10 minute walk,not a nice area to walk through and also not the cleanest of beaches, we went once and then decided on local beach clubs instead. The rooms are tiny, the mini bar is a fridge with water and 2 small cartons of juice, which don't get restocked, not like the photos on OTB with branded drinks and alcohol in them. The room was dirty, the bathroom was not cleaned during our stay and the bed was never changed and we had to ask for clean towels. There were no safes or coat hangers in the rooms. The pool restaurant/bar area was unclean, dirty tables and full of people smoking next to you (at breakfast!). We paid for all inclusive (don't!) we had breakfast only and ate out every evening. We did not drink at the hotel, due to their limited choices and lack of seating. We were the only British in this hotel, the staff spoke very little English and did not talk to us. The reception staff were rude, we had an issue and found them extremely unhelpful. We were treated very differently to the Turkish guests during our stay. We were missold this hotel and are taking this further with OTB for false advertising, so don't make the same mistake we did. We have travelled to many parts of Turkey before, but this hotel and Side in general are definitely somewhere we would not return to.

I must say it was the best vacation ever. The hotel is very nice, the hotel staff very friendly and always helpful, and rooms comfy and clean and food was also very nice. The beach is approx 7 mins walk. It’s not that bad. On the beach olways there was always coffee, water, hot chocolate to drink. The hotel pool is next to the pool bar and we spent there 1/2 f the day and 1/2 on the beach. I definitely will come back asap. I miss this place so badly and want to thank all the amazing staff providing the best stay for us. I wish the hotel all the best and a lot of happy visitors.

We booked this hotel for a weeks stay, when we arrived we noticed it looked nothing like the 'AI generated' photos that On the Beach had on their website. The outside of the hotel looked nothing like the photos either, so don't be fooled by them. We were shown a ground floor room which was opposite the hotel public toilets, the room and bathroom were both tiny, no where to put cases down and you could hardly walk around the bed, no safe, however worse than anything was the tiny balcony overlooking a rusting metal fire escape stairs, it was like a prison cell. We went to the reception and asked to be moved, to be told they had no rooms but a larger family room was available the following day at 12. It was now 10pm, they could not offer us hot food but we could have a cold plate, we were shown to the pool bar, it was a brightly lit area, the tables were full of people drinking & smoking, they sat us at a dirty table with a plate of food on it, we did not recognise anything apart from cucumber, we declined to eat and left. That evening we didn't sleep, as we heard the public toilet outside this room all night. The next morning, we asked reception again to move us, they speak very little English, ignored us and went away into an office, after 10 mins or so, someone came out saying there were no rooms left in the hotel. We asked to talk to the manager, he eventually came out and said the hotel was full, however after some deliberation, he said he had one more room, the young lad took us to show us the room, it was smaller than room 103, also on the ground floor and the balcony was looking onto the area where they keep the tables & chairs from dinner stacked high, it was worse than the first one, we declined and I mentioned I would review this on Trip Advisor, the manager then said he had one other room (remember he said the hotel was full earlier) we were shown room 209, this was a normal sized hotel room, however it had no balcony, which we were disappointed with but he said they had no other rooms. We were absolutely shattered, so accepted this room, although it was far from perfect, was not clean, had cigarette burns on seats, generally tatty, no safe, no coat hangers no mini bar and looked nothing like the photos that On the Beach were advertising but we felt we had no choice than to accept, as On the Beach have no resort reps. We reluctantly stayed for the remainder of our holiday and never went back to reception, as didn't see the point as they were not interested in the least. Hotel - this is a Turkish hotel, there were very few other nationalities staying, we were the only Brits. The staff speak very little English and never spoke to us at all. The hotel has a main building with blocks A & B and an annex building which is across the road above the hammam and bazaar area. Rooms - the rooms are nothing like the AI generated photos. They are very small, the bathroom & balconies are both tiny. They do not have a mini bar like advertised, it

Amazing hotel, room was spotless and clean and stocked up with water in a small fridge. Food was good, had a range of different foods and had different dishes everyday. The staff were very friendly. A small hotel, however there is very much a friendly/family vibe which makes the hotel atmosphere so much better. A convenient location i’d say as the beach is 10 minute walk, outside is a gym, salon, spa and a bazar. When you come outside the bazar there’s a ***** of more shops with such friendly people. Would love to come back to this hotel, when I visit Turkey again.

Spent 4 nights here as a solo traveler and was so well looked after by all the staff, who were very attentive, polite and hard working Rooms... have all you could need, decent air con, fridge (bottles of water replaced daily) Kettle with tea and coffee etc. Comfortable bed with good quality bedding. If I was to make a tiny criticism, it would be that it was maybe a bit on the small side. Food.. Fantastic selection for breakfast, lunch and evening meal. Top quality ingredients and very tasty. Breakfast was aimed as more continental so don't expect a Full English, but the freshly made to order omelets were fab. Pool and bar area... Lovely, clean and relaxing, staff happy to bring you drinks to your sun lounger. Good selection of hot and cold drinks available throughout the day. No entertainment at this hotel so if you are looking for a lively place then this is not for you.... but if you want a friendly, clean, modern and relaxed hotel then I would highly recommend