Country Inn & Suites by Radisson, Sidney, NE

It was okay, breakfast was not restocked.

Many things updated & looking nice. A few things out of service (indoor pool, one piece of exercise equipment). Breakfast was good & had nice variety. It included hot eggs, sausage, potatoes, waffles, as well as usual cold fair (bagels, toast, muffins, cereal, etc.) Overall a good balue for price paid.

The Bed was good! Room was clean. Breakfast was not as good as I expected. Bathtub was ver slow to drain.

First of all, if you are used to other Country Inn and Suites, you need to know that this is not a typical franchise. It is obviously an in-progress rebranding of some other hotel chain. The hotel is located near the highway exit with other hotels and a truck stop in the area though it is isolated from town and residences. There was nothing nearby that did not require at least a short drive. The restaurant attached to the hotel was closed down. There is free off-street parking with ample space to accommodate larger vehicles. Upon arrival, we encountered confusion at the front desk. Even though we arrived at 7:00 pm and had a reservation, the room was not ready because the hotel had fallen behind in cleaning rooms. Additional staff were called in but they couldn't decide who should clean the rooms and who should staff the front desk. Other customers were also being held up. Many of the staff members were not dressed professionally. The hotel did have a large swimming pool and an exercise room with four machines. There were also onsite laundry facilities. Because clean rooms were not available, we were upgraded to a whirlpool room which we didn't want but took because it was clean and available upon check in. It was a large room with a separate bathroom (shower and tub). The whirlpool was actually in the living area. We had a large king bed, desk and chair, bench, lounge chair, mini fridge with open freezer section, microwave, coffee maker, ironing board and iron, and larger size toiletries. There was a working accessible ice machine. Ice water and decaf coffee were available in the lobby area. It was a full hot breakfast with eggs, potatoes and sausage patties, waffles, biscuit and gravy and other continental items. The internet was spotty and slow, and I overheard multiple complaints. It was quiet throughout the night despite being crowded. There was walking space around the hotel with some outdoor seating. The door keys didn't work less than 24 hours after getting them. Our room cost $124.81 with taxes and fees.

Excellent staff very helpful

Great facility! Clean, quiet, comfortable - what more could you ask for?

Pool and hot tub not working, outside doors not locking and only ice machine out of order.the outside garbage can overflowing

Horrible customer service room was dirty. Jeremiah at the desk was rude and unhelpful.

There was someone in the room that they assigned me. That made me nervous. The front desk person didn’t believe me and checked himself before giving me another room. This facility is next to a truck stop and not a good idea if you are a female traveling alone.