Green Amazon Residence Hotel Reviews

Response from Property: Thank you so much for your wonderful feedback! We are delighted to hear that our place met your expectations as shown in the photos. Our team takes great pride in providing hospitable and accommodating service, and we’re glad you experienced this firsthand.We apologize that the breakfast buffet was unavailable during your stay, but we're pleased to know you enjoyed the à la carte meal along with the selection of pastries and fruits. It's great to hear that you found our tuktuk service convenient and reasonably priced for exploring the city.We’ll make sure to pass on your kind words to Mr. Paul. He’ll be thrilled to know he made a positive impact on your stay. Thank you for highly recommending us. We look forward to welcoming you back on your next visit!

Response from Property: Thank you for your feedback! We're thrilled to hear that you enjoyed your stay with us and found our environment peaceful for family trips. We always strive to provide a comfortable and serene atmosphere for all our guests. We look forward to welcoming you and your family back soon! If there's anything else we can assist you with, please don't hesitate to let us know.

Response from Property: Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Best Regard from the Green Amazon Residence Team!

Response from Property: Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Mr. Lee (Front Office Manager) that he made an impact during your stay. We hope to welcome you back to the hotel soon!

Response from Property: Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in Siem Reap.Best Regard from Green Amazon Residence Hotel Team,

Response from Property: Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our service, comfortable environment, and reasonable prices. We're also glad our convenient location near Pub Street added to your experience. We hope to welcome you back soon!

Response from Property: Thank you for your feedback. We appreciate you taking the time to share your experience with us.We understand that our location may feel a bit remote, and we apologize for any inconvenience this may have caused. We strive to provide a safe and welcoming environment for all our guests, and your safety concerns are taken very seriously. We will review our security measures and ensure that all our guests feel comfortable and secure during their stay.Regarding dining options, we are aware that our location might limit nearby choices. To enhance our guests' experience, we are working on improving our on-site dining services and exploring partnerships with local eateries for better meal options.We're sorry to hear that our breakfast did not meet your expectations. Your feedback is invaluable, and we will use it to make necessary improvements to our breakfast offerings to ensure a more satisfying experience for our guests.We believe our pricing reflects our commitment to providing value, and we continuously strive to improve our services. We hope you will consider giving us another chance in the future.Thank you once again for your honest review.

Response from Property: Thank you for taking the time to share your experience with us! We are delighted to hear that you enjoyed our swimming pool, found our staff friendly, and appreciated the cleanliness and comfort of your room. We understand that our location may feel a bit out of the way, but we're glad that the tuk tuk service made it easy for you to reach the center. Your feedback is valuable to us and helps us continue to improve our services.We look forward to welcoming you back on your next visit!

Response from Property: Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay.We are sorry to hear that our location and equipment did not meet your expectations. Your comments about the delayed cleaning service and the average food quality have been noted and will be addressed with our housekeeping and culinary teams to prevent such issues in the future.On a positive note, we are glad to know that the air conditioner worked well during your stay. We hope to make improvements based on your feedback and would love to have another opportunity to provide you with a better experience.Thank you once again for your valuable feedback.

Response from Property: Thank you so much for your glowing review and for choosing to spend Christmas with us at Green Amazon Residence! It truly warms our hearts to hear that your experience was "amazing" and that we helped make your Christmas extra special. Mr. Paul and Ms. Malis will be beaming with joy after reading your kind words about their friendliness and helpfulness. Their dedication to exceeding guest expectations truly shines through, and we're thrilled they assisted you with setting up your Christmas dinner. Knowing you enjoyed the intimate atmosphere and delicious food fills us with immense pride. Your praise for the amazing location, beautiful roooms, and lovely pool i fantastic to hear. We strive to create a serene and luxurious escape for our guests, and it seems we succeeded in making your Christmas truly memorable. Your high recommendation means the world to us! We appreciate your sharing your positive experience with others and encouraging them to discover the magic of Green Amazon Residence. Thank you again for choosing us for your Christmas celebration and for leaving such a delightful review. We wish you continued joy and happiness, and we hope to welcome you back for another wonderful stay soon! Warmly, The Team at Green Amazon Residence

Response from Property: Wow, your review has us beaming! "Unforgettable experience" and "one of the best places in Siem Reap" - that's truly high praise and we're beyond grateful for it. Knowing our variety of rooms and spacious meeting facilities catered perfectly to your needs brings us immense joy. But the highlight of your review undoubtedly lies in your appreciation for our staff. Their friendliness, helpfulness, and knowledge are what truly set us apart, and Mr. Lucky's infectious smile sounds like sunshine. personified! We're thrilled he helped make your stay feel like home. Your strong recommendation means the world to us. It fuels our mission to create enriching experiences for travelers of all types, and knowing we succeeded in Siem Reap makes us incredibly proud. Thank you again for choosing our hotel and for sharing your unforgettable experience. We hope to welcome you back someday for another adventure! Warmly, The Team at Green Amazon Residence Hotel

Response from Property: Wow, what a fantastic review! We're thrilled to hear how much you loved staying at Green Amazon Residence. It means a lot to us that you found our place to have a great atmosphere and friendly staff. We're especially grateful for your kind words about Mr. Sophoun Hem and Mr. Sophal. Their dedication to exceeding guest expectations and going the extra mile is truly commendable. We'll be sure to pass on your compliments to them both! Mr. Sophoun's flexibility in helping you adjust your reservation, even when it wasn't within policy, and Mr. Sophal's warm hospitality throughout your stay are exactly the kind of service we strive for. We're happy to hear you felt blessed and grateful during your stay, and that you found the breakfast delicious and the pool a relaxing spot to unwind. We appreciate you acknowledging the quiet atmosphere and reasonable prices - it's great to know we offer a comfortable and affordable haven for both local and international travelers. Thank you again for recommending Green Amazon Residence to others. We look forward to welcoming you back again someday! Sincerely, The Green Amazon Residence Team