Sarai Resort & Spa and The Wander

Sarai Resort & Spa and The Wander Reviews

Sarai Resort & Spa and The Wander

8VR5+G7F, Wat Damnak Village, Salakamreuk, Siem Reap Siem Reap, Unnamed Road, Krong, Siem Reap, Siem Reap Province, 93193, CambodiaView Hotel Details
Sarai Resort & Spa and The Wander
Sarai Resort & Spa and The WanderSarai Resort & Spa and The WanderSarai Resort & Spa and The Wander
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Sarai Resort & Spa and The Wander Guest Reviews

4.4/5
Very Good
41 review
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(41)
Positive reviews(40)
Reviews with photos/video(23)
Awesome stay(22)
Great service(20)
Great swimming pool(9)
Delicious breakfast(9)
Great location(8)
Clean and tidy(7)
Negative reviews(1)
Guest User
Gold Chamber Double
Stayed in Jul 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Jul 24, 2024
This lovely boutique hotel stands out with touches of a few cultures : From her Korean owners- the soft beauty & attention to nooks & corners. &, the professional in-house photographers to serve guests. From her Cambodian & Thai managers- the humility & service orientedness. Yet, the common cyclical issues of staying in hotels in less developed Southeast Asian countries staffed largely by locals surface. Unless, a higher system of global mindedness dominates.
Response from Property: Dear Kristen,Warm regards from Sarai Resort & Spa in Siem Reap, Cambodia!We appreciate your decision to stay with us during your recent visit to Siem Reap, Cambodia. We are thankful for your kind review and high recommendation on Trip.com. Your input is essential for us to improve our services and better fulfill our guests' needs. We eagerly anticipate the opportunity to welcome you back on your next trip to Cambodia.Best wishes,Sarai Family
Deluxe
Gold Chamber Twin
Stayed in Apr 2024
Family
10 review
4.0/5
Very Good
Posted on Apr 14, 2024
Nice clean place however the normal room is abit too small
Response from Property: Dear Deluxe,Greetings from Sarai Resort & Spa and The Wander!Thank you for choosing to stay with us during your recent visit to Siem Reap, Cambodia. We deeply appreciate your feedback, which is invaluable in helping us continually improve and better serve our guests.We look forward to welcoming you back on your next trip to Cambodia.Best regards,The Sarai Family
Guest User
Gold Chamber Double
Stayed in Oct 2023
Family
87 review
4.7/5
Amazing
Posted on Oct 12, 2023
Very relaxing hotel after long day visit of Angkor Wat. The rooms, breakfast and especially the pool is amazing 🤩
Response from Property: Thank you so much for staying with us during your trip to Siem Reap, Cambodia.Thank you once again for your kind words! We're thrilled to hear that you found our hotel relaxing after your day at Angkor Wat. It's great to know you enjoyed the rooms, breakfast, and especially the pool. We hope to welcome you back soon! 😊
catarinascruz
Gold Chamber Twin
Stayed in Sep 2023
Travel with friends
14 review
5.0/5
Outstanding
Posted on Oct 3, 2023
Good location, clean rooms, amazing pool and the best part, extremely nice staff, especially Rose who even memorised our names and made our experience even better. The hotel is well located, only a 10 minute walk from the river side. The hotel staff did their best to make us comfortable and the restaurant had amazing food, both local and western. We spent three nights and wouldn’t mind having stayed more.
Response from Property: Greetings from Sarai Resort & Spa and The Wander!Thanks for staying with us during your trip to Siem Reap, Cambodia!We appreciate your review so much, especially your highly recommended. We hope to see you again for your next plan to visit Cambodia.Have a nice day!Best regards, Sarai Family
Filipi
Gold Chamber Double
Stayed in Sep 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Oct 3, 2023
It was an amazing experience, the staff was extremely nice, polite and helpful, they do their best to make us having the best experience, the food from the restaurant is amazing, the pool is even better than I expect, I recommend it to everyone.
Response from Property: Greetings from Sarai Resort & Spa and The Wander!Thanks for staying with us during your trip to Siem Reap, Cambodia!We appreciate your review so much, especially your highly recommended. We hope to see you again for your next plan to visit Cambodia.Have a nice day!Best regards, Sarai Family
Giovanni travels
Gold Chamber Double
Stayed in Sep 2023
Couples
26 review
5.0/5
Outstanding
Posted on Oct 5, 2023
This is actually a boutique resort, with an upscale restaurant and superb SPA. Well located close to the city center, the Service is simply great, the Staff, Rose, Bella, Rico, Steven and the others are all very attentive and kind, welcoming and very precise to arrange everything for us. Their breakfast is complete, with asian and western options, delicious and very well presented. The room is not very big (I think we got the smallest one) but still very comfortable and cozy, with a very comfy bed and charming bow window. We would definitely come back, highly recommended
Response from Property: Dear Giovanni,Thank you for choosing Sarai Resort & Spa and The Wander during your trip to Siem Reap. We're delighted that you appreciated all our services, especially our staff's hospitality, which contributed to a memorable stay. We look forward to welcoming you back soon.Safe travels!Best regards,Sarai Family
Kolbotra
Gold Chamber Double
Stayed in Jan 2024
Solo travelers
12 review
4.0/5
Very Good
Posted on Jan 15, 2024
It’s a cozy place
Response from Property: Dear KolbotraGreetings from Sarai Resort & Spa and The Wander!Thank you so much for your wonderful review! We're happy to hear that you had such a positive experience with us. Your recommendation means a lot to us, and we can't wait to welcome you back on your next visit to Siem Reap!Best regards,Sarai Family
Anonymous User
Gold Chamber Twin
Stayed in Aug 2023
Travel with friends
34 review
5.0/5
Outstanding
Posted on Aug 23, 2023
My friend and I loved everything about this hotel. The service from the hotel staff is top tier, they were helpful throughout our stay. The pool is the best part about the hotel and the location is great.
Response from Property: Dear Value Guest,Greetings from Sarai Resort & Spa and The Wander!Thank you for staying with us during your trip to Siem Reap. We appreciate your feedback, especially your high recommendation for our staff hospitality.We look forward to welcoming you again on your next visit to Cambodia.Best regards,The Sarai Family
Wai Peng
Presidential Pool Suite - A Bottle Of Wine And High Tea
Stayed in Jan 2024
Couples
5 review
4.5/5
Great
Posted on Jan 21, 2024
A nice hotel with a design & touch of an Arabic fantasy. Really like the building design & the swimming pool was great & nice. There are quite a few facilities to offer like massage, great pool(ground & top floor), gym room, nice restaurant & a small garden for photo taking. We stayed in a pool suite room & it was really big & clean with a complimentary red wine & fruit platter. The morning breakfast was good as well with A La Carte servicing menu which guarantee your serving food is definitely hot. As compared to some hotel with buffet serving, it was not heated up. The location is quite a distant from the city centre & pub street(about 1.5km away). But it offers a peaceful & quiet environment to relax & no loud music & busy activities from the pub street. Besides, you can easily get a tuk tuk which cost 1 to 2 USD to travel freely within the city centre area. Apart from that, some dowwnside is the weak wifi & you will not get any network at the hotel lobby. It seems to limit to room area. You can check with the hotel staffs is there a separate wifi network at the lobby area. The hotel staffs as compared to some smaller boutique hotel, are not so attentive but the good part is that all are very polite to guest. For a reasonably priced of luxury experience of the hotel facilities & room, you can try this hotel.
Response from Property: Dear Wai Peng,Greetings from Sarai Resort & Spa and The Wander!Thank you so much for your wonderful review! We're happy to hear that you had such a positive experience with us, especially regarding our cleanliness and the quality of our service. Your recommendation means a lot to us, and we can't wait to welcome you back on your next visit to Siem Reap!Best regards,Sarai Family
Radomir
Gold Chamber Twin
Stayed in Feb 2024
Couples
40 review
4.0/5
Very Good
Posted on Feb 11, 2024
Great location, very welcoming staff, lovely pool, great service in general.
Response from Property: Dear Radomir,Greetings from Sarai Resort & Spa.Thank you for your positive feedback!We’re delighted to hear that you had a great experience and found our service staff professional and pleasant. Your comments about the Great location, very welcoming staff, lovely pool, and great service in general.Once again we appreciate your time to share your comment and look forward to providing you with an even better experience on your next visit.Best regards,The Sarai Family
Abby
Gold Chamber Double
Stayed in May 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 11, 2023
Wonderful stay with a very hospitable staff. Close to downtown and pub street, 10 min walk or 5 min tuk tuk.
Response from Property: Dear Abby,Thank you for taking the time to share your feedback. We appreciate your comment and hope to see you again.Best regards,The Sarai Family
Zanri
Terrace Suite - High Tea
Stayed in Sep 2023
Couples
8 review
5.0/5
Outstanding
Posted on Oct 5, 2023
Can definitely recommend the hotel. Friendly staff who are very helpful and hospitable. The contracted tuktuk drivers are also excellent, especially Mr. Ling who took us all around Siem Reap whenever we needed to go somewhere. We had a lovely stay and was sad to leave.
Response from Property: Dear Value Guest,Greetings!Thank you for staying with us at Sarai Resort & Spa and The Wander. We greatly appreciate your kind words about our staff's hospitality. Our goal is to make every stay comfortable and memorable, and we look forward to welcoming you back on your next trip to Siem Reap.Best regards,Sarai Family
Guest User
Gold Chamber Double
Stayed in Aug 2023
Solo travelers
12 review
5.0/5
Outstanding
Posted on Oct 5, 2023
This was one of the nicest places I have stayed. The room was really nice and clean and the staff were SO friendly and helpful. They made me feel so relaxed and also helped me get bus from Siem Reap to Phnom Penh. The food and breaks fast were both equally nice too
Response from Property: Greetings from Sarai Resort & Spa and The Wander!Thanks for staying with us during your trip to Siem Reap, Cambodia!We appreciate your review so much, especially your highly recommended. We hope to see you again for your next plan to visit Cambodia.Have a nice day!Best regards, Sarai Family
Porsche
Gold Chamber Double
Stayed in Mar 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 19, 2023
That’s Really good place. I would like to be there again
Response from Property: Dear Porsche, Greetings from Sarai Resort & Spa and The Wander! Thank you for staying with us during your trip to Siem Reap, Cambodia. We are delighted to hear that you enjoyed your time at our resort. Your feedback is invaluable to us and helps us continually enhance our offerings to better meet our guests’ expectations. We look forward to welcoming you back on your next trip to Cambodia. Best regards, The Sarai Family
Patrick
Gold Chamber Double
Stayed in Sep 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 27, 2023
Comfortable to stay and friendly staff plus helpful
Response from Property: Dear Patrick,Greetings from Sarai Resort & Spa and The Wander!Thanks for staying with us during your trip to Siem Reap, Cambodia!We appreciate your review so much, especially your high recommendation for our staff. We hope to see you again for your next plan to visit Cambodia.Have a nice day!Best regards, Sarai Family