Zannier Phum Baitang

Zannier Phum Baitang Reviews

Zannier Phum Baitang

Neelka Way Sangkat, Krong, Siem Reap, Siem Reap Province, 17252, CambodiaView Hotel Details
Zannier Phum Baitang
Zannier Phum BaitangZannier Phum BaitangZannier Phum Baitang
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Zannier Phum Baitang Guest Reviews

4.9/5
Outstanding
69 review
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(69)
Positive reviews(53)
Reviews with photos/video(14)
Great service(5)
Negative reviews(1)
MiriamK
Terrace Villa
Stayed in thg 10, 2023
Travel with friends
29 review
5.0/5
Outstanding
Posted on 24 thg 11, 2023
The place is beautiful and the rooms very comfortable and beautifully designed. Service is amazing, everyone is smiling and helpful.
Response from Property: Dear MariamK, Thank you for taking your time to provide the feedback. We are delighted to read that you thoroughly enjoyed your stay at our Green Village resort. It was a pleasure to have you as our valued guest. We look forward to welcoming you back to Phum Baitang in the future. Best regards, Phirith
Aladin
Terrace Villa
Stayed in thg 10, 2023
Couples
4 review
5.0/5
Outstanding
Posted on 12 thg 12, 2023
Fantastic Stay! Hotel staff super friendly! Will recommend!!
Response from Property: Dear Mr. Aladin, Thank you for taking your time to provide the feedback. We are delighted to read that you had a fantastic stay at our Green Village resort. It was a pleasure to have you as our valued guest. We look forward to welcoming you back to Phum Baitang in the future. Best regards, Phirith
Dara
Terrace Villa
Stayed in thg 1, 2023
Family
19 review
4.7/5
Amazing
Posted on 25 thg 1, 2023
A nice hotel in Siem reap ciry
Response from Property: Dear Mr. Dara,Thank you for taking your time to provide the feedback. We are delighted to read that you thoroughly enjoyed your stay at our Green Village resort. It was a pleasure to have you as our valued guest. We look forward to welcoming you back to Phum Baitang in the future. Best regards Phirith
Jingjie
Pool Villa
Stayed in thg 8, 2024
Travel with friends
13 review
4.7/5
Amazing
Posted on 19 thg 8, 2024
Love the room and the pool. It would be even better if the breakfast and afternoon tea restaurant had air conditioning. Recommended❤️
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking your time to provide the feedback. We are delighted to read that you thoroughly enjoyed your stay at our Green Village resort. It was a pleasure to have you as our valued guest. We look forward to welcoming you back to Zannier Hotels Phum Baitang in the future. Best regards, Phirith
Guest User
Terrace Villa
Stayed in thg 8, 2024
Family
12 review
5.0/5
Outstanding
Posted on 21 thg 8, 2024
Very good hotel, will come again. My family has always praised it
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking your time to provide the feedback. We are delighted to read that you thoroughly enjoyed your stay at our Green Village resort. It was a pleasure to have you as our valued guest. We look forward to welcoming you back to Zannier Hotels Phum Baitang in the future. Best regards, Phirith
Guest User
Pool Villa
Stayed in thg 7, 2024
Family
9 review
5.0/5
Outstanding
Posted on 29 thg 7, 2024
The room was very satisfactory, and the view of the rice fields was so lovely! The service was very good! I will stay in this hotel again
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking your time to provide the feedback. We are delighted to read that you thoroughly enjoyed your stay at our Green Village resort. It was a pleasure to have you as our valued guest. We look forward to welcoming you back to Zannier Hotels Phum Baitang in the future. Best regards, Phirith
Anonymous User
Pool Villa
Stayed in thg 4, 2024
Couples
13 review
5.0/5
Outstanding
Posted on 13 thg 4, 2024
Very peaceful place
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking your time to provide the feedback. We are delighted to read that you thoroughly enjoyed your stay at our Green Village resort. It was a pleasure to have you as our valued guest. We look forward to welcoming you back to Phum Baitang in the future. Best regards, Phirith
Woshixirui
Terrace Villa
Stayed in thg 5, 2024
Couples
3 review
5.0/5
Outstanding
Posted on 1 thg 7, 2024
The Wild Luxury Hotel is worthy of its reputation. Time seems to have stood still❤️
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking your time to provide the feedback. We are delighted to read that you thoroughly enjoyed your stay at our Green Village resort. It was a pleasure to have you as our valued guest. We look forward to welcoming you back to Zannier Hotels Phum Baitang in the future. Best regards, Phirith
Guest User
Terrace Villa
Stayed in thg 5, 2023
Family
19 review
4.7/5
Amazing
Posted on 22 thg 5, 2023
Very healing rice fields, beautiful at sunset, the products of the two restaurants are good, better than the online celebrity shops outside. The spa technicians are also good. The attitude of the service staff is very good. If you want to comment, as a resort, there are no free activities. Some courses for yoga and children are charged items, but they are all one-on-one, and the charges are not expensive. The entire swimming pool is 1.4 meters deep, which is not suitable for children. It is best to add inflatable water equipment.
Original TextTranslated by Google
Response from Property: Thanks very much for your most valuable feedback and for the appreciation on our services, look forward to have you again staying with us
Guest User
Terrace Villa
Stayed in thg 6, 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on 9 thg 7, 2024
Good environment, good service
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking your time to provide the feedback. We are delighted to read that you thoroughly enjoyed your stay at our Green Village resort. It was a pleasure to have you as our valued guest. We look forward to welcoming you back to Zannier Hotels Phum Baitang in the future. Best regards, Phirith
monkeyli1228
Pool Villa
Stayed in thg 4, 2023
Couples
31 review
4.7/5
Amazing
Posted on 30 thg 4, 2023
The wild luxury ceiling is as beautiful as a painting. The facing windows of the room are all uniquely designed. But the breakfast is average. And it's a bit too primitive. There is no electric mosquito coil in the room, only radar, and you have to get up every night to fight mosquitoes. There is no air conditioner in the breakfast room, only a ceiling fan, and the food is average. The watermelon has been rotten for two consecutive days.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking your time to provide the feedback. We appreciate that you have taken a balanced approach to your critique and provided both the positive, and what you consider to be the disappointing aspects, of your time spent with us. Based on your feedback, we will look into how we can do better in the future. We look forward to welcoming you back to Phum Baitang. Best regards, Phirith
Guest User
Terrace Villa
Stayed in thg 11, 2021
Travel with friends
6 review
5.0/5
Outstanding
Posted on 18 thg 11, 2021
Really great hotel, super suitable for vacation
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking your time to provide the feedback. We are delighted to read that you thoroughly enjoyed your stay at our Green Village resort. It was a pleasure to have you as our valued guest. We look forward to welcoming you back to Phum Baitang in the future. Best regards Phirith
LondonBas
Stayed in thg 8, 2024
Family
4.0/5
Very Good
Posted on 10 thg 8, 2024
As mentioned by many other reviewers, it's a lovely well maintained high quality resort in an idyllic location with some of the most friendly staff you can imagine. The rooms are of a very high standard, although the ones we were allocated (06 and 07) had no view of any description. It is sort of pointless to have a very nice porch/balcony when you have nothing to look at - it becomes dead space. So when you pick your room and/or get allocated one, it's worth looking on the map if you want to spent some evening time on the porch. The pool is very nice though and love the view from the infinity pool of the rice paddies. The pool bar staff are also super friendly (special shout out to Lin) and attentive. The restaurant serve very good and tasty food. Why we would not strongly recommend this place over other 5 star places in Siem Reap is for two reasons: 1) For us the novelty of the location wears off and a bit and then you realise you are quite far from most things in Siem Reap vs other high end hotels. And of course there are tuktuks, but everything is just a bit more of a hassle. Nothing this resort can do about that and it's a choice and also about what you want out of a visit 2) The other thing is that simply everything is expensive for what it is - maybe that is the Zannier philosophy to how they create exclusive resorts, but in my view, just because I can afford it, doesn't mean I find it good value for money. The price of the rooms is fair enough given they are of a very high standard, but everything else is more pricey than it needs to be by Cambodian standards and it simply takes the mickey. Tuktuks are more expensive than usual, an evening meal for four in the restaurant for $300 when you can eat & drink for less than $100 in central Siem Reap at good restaurants, cocktails in the bar priced from $16 and well upward (they're good, but we're not in the Elephant bar in the Raffles hotel and the staff are not top rated mixologists working in Western night clubs...) and going up to a Aperol Spritz at $24 (you can pay less than that in a decent bar in London...), ... and the one that tops is to pay $5/liter (!) for filtered tap water in a country where the average GDP per capital is $2,500 per person is simply embarrassing. And yes the resort gives back to the community, but I've been in business long enough to know where most margin ends up... Overall, we had a lovely time and we on balance didn't regret choosing the place. But we wouldn't recommend it highly to friends who would want to stay in Siem Reap or go back here. There clearly is a clientele for this resort and if you don't mind to pay an average Cambodian daily wage for a liter tap water, this is probably the place for you. But if you want a five star resort/hotel in Siem Reap, there are many other options in town that are closer to the temples, in walking distance of Pub street and in our view better value for money.
Response from Property: Dear LondonMas, Thank you for your kind compliments about our resort and our dedicated employees. Regarding your note on our location, we are indeed a 10-minute ride from the town center. We believe this short distance is a small trade-off for the peace and tranquility our guests enjoy, which is often hard to find in the city. In our view, this serenity is invaluable, and a 10-minute ride is quite reasonable. Concerning our pricing, we assure you that our rates are comparable to other hotels of the same caliber. It is important to consider the high-quality materials we use and our commitment to a green and sustainable approach, which does incur higher costs. Additionally, the cost of wine and spirits is elevated due to high import taxes, as Cambodia does not produce these items. For instance, the price of Champagne has increased by 40% at the source over the past 18 months, and many wines have seen similar price hikes. We could have opted to offer lower prices by compromising on quality, as some bars and restaurants in town do. However, we prioritize providing high-quality products and maintaining our sustainable practices. We respect our guests’ choices to dine elsewhere and are always happy to recommend and book excellent restaurants in the city upon request. Thank you once again for your wonderful review. We look forward to welcoming you back to our Green Village.
CycleTime
Stayed in thg 7, 2024
Couples
5.0/5
Outstanding
Posted on 13 thg 7, 2024
Absolutely an incredible stay at Zannier Hotels Phum Baitang. We spent 5 nights in a pool villa and did not want to leave. The accommodations are luxurious. A comfortable bed, well appointed bathroom amenities, plenty of closet space, and you can literally walk a few steps out of your villa into your own private pool. Which felt amazing at pretty much any time of day. The location is also amazing. It is an oasis of tranquility and the grounds are impeccably kept. We thought we were on a movie set at times with lush rice paddies and water buffalo roaming about. The staff were some of the nicest people we have ever met. Our server recommended that I try the local breakfast dishes. I wasn't sure which one to have one morning. So she had the chef prepare a sampler of each. They were all very delicious. One recommendation is if you need clothes to be laundered, it is much less expensive to have them laundered in town where the going rate is around $5USD/kilo. Otherwise all other services are inline with what you would pay at a luxury resort. We were pampered in every regard. It was a splurge, but well worth it. If we return to Siem Reap, we will definitely stay at Zannier Hotels Phum Baitang.
Response from Property: Dear CycleTime, On behalf of the entire team here, I would like to thank you for choosing to stay at Zannier Hotels Phum Baitang and we appreciate you taking the time to post a review on our TripAdvisor webpage. We strive hard to make Phum Baitang is the embodiment of the ideal luxury travel destination that we all dream about. Whether young or old, a family or a couple, recent honeymooners embarking on a new life together, or a single adventure-seeking traveler, our Cambodian village experience has something to offer all ages. I am delighted that we were able to create so many memorable moments that you have taken back home with you. Moreover, your thoughtfulness and recognition of our colleagues and overall service is truly appreciated. Please rest assured that your compliments will be shared with our entire team. We look forward to welcoming you back to Zannier Hotels Phum Baitang in the not distant future. Best regards, Phirith E.A.M Room
mightymouseSanDiego
Stayed in thg 7, 2024
Solo travelers
5.0/5
Outstanding
Posted on 8 thg 7, 2024
This is an amazing hotel. It reminds me of an Aman Resort. I have never stayed at a Zannier Hotel before (nor had I heard of them), and I am sold. I will stay here every time I am in Siem Reap, from now on. The rooms are all individual villas. I rented one with a private pool. The room was more than ample and so luxurious, yet in a natural, sustainable way. The private pool was large and well maintained. There's a gazebo like sitting area next to it with comfy mats and an overhead fan. The main pool is huge and is set over fields of oh so green, rice paddies. The food is wonderful. The spa palace is even better. I plan on using Zannier Hotels anywhere I can find them in my travels, and I travel a lot. It appears they have one in Vietnam and in India and in Africa too. The service is impeccable, yet you don't feel smothered by the staff. They must have about a 7:1 staff/guest ratio (or more), but they are only visible when you need them. But they watch when you leave and send in a crew to clean your room or pool in short moments, so you are never bothered. Just one caveat: Do NOT book through a travel agent. I had one called Khiri Travel and I caught them stealing--over and over. So, I fired them and lawyers have been retained on both sides. They owe me about $18,000 in over charges. Zannier has a "contract" with Khiri Travel that prevented Zannier from giving me a full and complete copy of my portfolio--something I will need for court. They said pursuant to their contract with Khiri Travel I could ONLY have a copy of my Incidentals Portfolio. So, now I will have to subpoena--my own portfolio.
Response from Property: Dear mightymouseSanDiego, On behalf of the entire team here, I would like to thank you for choosing to stay at Zannier Hotels Phum Baitang and we appreciate you taking the time to post a review on our TripAdvisor webpage. We strive hard to make Phum Baitang is the embodiment of the ideal luxury travel destination that we all dream about. Whether young or old, a family or a couple, recent honeymooners embarking on a new life together, or a single adventure-seeking traveler, our Cambodian village experience has something to offer all ages. I am delighted that we were able to create so many memorable moments that you have taken back home with you. Moreover, your thoughtfulness and recognition of our colleagues and overall service is truly appreciated. Please rest assured that your compliments will be shared with our entire team. We look forward to welcoming you back to Phum Baitang in the not distant future. Best regards, Phirith E.A.M Rooms