Isann Lodge

Isann Lodge Reviews

Isann Lodge

Isann Road, Krong, Siem Reap, Siem Reap Province, 17252, CambodiaView Hotel Details
Isann Lodge
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Isann Lodge Guest Reviews

4.4/5
Very Good
50 review
Verified reviews
Location4.2
Amenities4.4
Service4.4
Cleanliness4.4
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Positive reviews(46)
Reviews with photos/video(15)
Sovann.Luka
Suite with Garden View
Stayed in Nov 2024
Solo travelers
17 review
3.5/5
Posted on Dec 24, 2024
Very beautiful hotel and cozy style. But the location is out of crowded.
Kimlang
Four-Bedroom Villa
Stayed in Sep 2024
Family
3 review
3.2/5
Posted on Oct 14, 2024
The staff is very friendly and helpful anyway the way to the hotel is a bit bumpy. Wifi is poor always got disconnected and slow. The food is not what I expected because not many options and also more western style.
Response from Property: Dear Kimlang, Warmest greet from ISANN LODGE. We truly appreciate your review and value your feedback. We are delighted to hear that you had a fantastic stay at our lodge. After reading your comment we had update our menu with with more local option. And the Wifi we had fixed and stronger in all of our room now. Lastly, we do hopefully to have another chane to welcome you back to our lodge soonn. With Best Regard Sopheaktra General Manager of ISANN LODGE
Guest User
Bungalow
Stayed in Sep 2023
Solo travelers
19 review
4.5/5
Great
Posted on Oct 7, 2023
Friendly, helpful staff; delicious meals; clean and refreshing pool; privacy and tidy room with no unwanted insects; tuk tuk waiting outside and close location to Angkor Wat.
Response from Property: Dear Sir/Madam,A warm greeting from ISANN LODGE.We are sincerely thank you so much for taking your values time to share your experiences with us. We are very delighted to hear that you have such a great stayed in our hotel. ISANN LODGE team are committed to offer the same level of high standard services to all of our customer. Lastly, we hope to have another chance to welcome you once again soon.With Best RegardGeneral Manager of ISANN LODGE
Denisehugo
Two-Bedroom Villa
Stayed in Jun 2024
Family
15 review
5.0/5
Outstanding
Posted on Sep 25, 2024
It was a wonderful stay.
Response from Property: Dear Denisehugo,Warmest greet from ISANN LODGE.We truly appreciate your review and value your feedback. We are delighted to hear that you had a fantastic stay at our lodge. The Isann Lodge team is dedicated to providing all our guests with top-notch customer service. We look forward to welcoming you back in the near future.With Best RegardSopheaktraGeneral Manager of ISANN LODGE
AnastastasiyaSayuri
Bungalow
Stayed in Aug 2022
Solo travelers
8 review
4.7/5
Amazing
Posted on Sep 13, 2022
I stayed at Isann Lodge Hotel for 3 nights. The territory is like a tropical garden. There are lots of different authentic sculptures and interesting stuff. Very beautiful! The interior is very nice, everything is made of wood, the furniture looks like it's handmade. The staff is helpful. They serve nice breakfasts. I really liked this place and would recommend it to everyone.
6/8
Response from Property: Dear AnastastasiyaSayuri,Warmest greet from ISANN LODGE.We truly appreciate your review and value your feedback. We are delighted to hear that you had a fantastic stay at our lodge. The Isann Lodge team is dedicated to providing all our guests with top-notch customer service. We look forward to welcoming you back in the near future.With Best RegardGeneral Manager of ISANN LODGE
pinkie1990
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Nov 23, 2024
I cannot praise the staff enough!!! Such lovely people!!! Mom in particular was so helpful. Nothing was too much trouble!!! Thank you so much to all the staff. The room was really lovely. We were only staying one night but would have been happy to stay longer. They have a sister restaurant which I would have liked to have tried.
Response from Property: Dearpinkie1990, Warmest greet from ISANN LODGE. We are absolutely delighted to hear that your experience at Isann Lodge was nothing short of exceptional! Your kind and uplifting words truly brighten our day and serve as a testament to the hard work and dedication of our team. We strive to create remarkable and unforgettable moments for each of our beloved guests, and it warms our hearts to know that we succeeded in doing so during your stay. Your feedback not only reflects our commitment to excellence but also inspires us to continue enhancing the experiences we offer. It brings us immense joy to learn that we played a role in making your visit to the enchanting Siem Reap both memorable and extraordinary. We sincerely hope you will consider visiting us again in the near future, as we would be thrilled to have the opportunity to welcome you back and create even more cherished memories together. Thank you once again for your thoughtful words!With best Regard Sopheaktra General Manager of ISANN LODG
Adam B
Stayed in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Nov 19, 2024
Staff were awesome and the place is super tropical and relaxing. Pool was fun to enjoy and they have great beers and fruit whenever you need it. My friends and I had a really great time and would definitely recommend it and would come back in the future.
Response from Property: Dear adamL333jy Warmest greet from ISANN LODGE. We’re absolutely thrilled to hear that your stay at Isann Lodge was nothing short of amazing! Your kind words truly light up our day and reflect the passion our team has for crafting unforgettable experiences for our guests. It brings us immense joy to know we played a part in making your time in Siem Reap so special! A huge thank you for your wonderful feedback—it fuels our enthusiasm to keep striving for excellence! We can’t wait to welcome you back and create even more incredible memories together. Wishing you safe travels, and we hope to see you again very soon for another unforgettable adventure!With Best Regard Sopheaktra General Manager of ISANN LODGE
AbelH134
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Nov 14, 2024
The staff is very friendly and the place is green, authentic and away from the busy part of town (as a result, the final bit of road to the hotel is quite bumpy). The room was spacious and luxurious and we used the pool to cool down. We enjoyed it a lot, it was the best hotel of our 3 week trip. A big thanks to the staff of Isann Lodge for their hospitality!
Response from Property: DearAbelH134 Warmest greet from ISANN LODGE. We’re so excited to hear that you had an amazing stay with us at Isann Lodge! Your kind words really make our day and show how much our team loves working hard to create wonderful experiences for our guests. We’re thrilled that we could help make your time in Siem Reap special! Thank you so much for your lovely feedback—it truly inspires us to keep giving our best. We can’t wait to welcome you back again and create even more fantastic memories together. Safe travels, and we hope to see you again very soon! With Best Regard Sopheaktra General Manager of ISANN LODGE
Athina F
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Oct 3, 2024
We had an incredible stay at Isann Lodge! The staff was incredibly kind and always greeted us with a smile. Ranuth stood out: when we arrived late in the evening, he managed to find us a tour guide for 5 am the next morning. (Mr. Thay gave us an unforgettable tour of Angkor Wat!) and Ranuth also secured reservations at fully booked restaurants and the apsara theatre. His English is excellent, and we truly appreciated his help. Suschita and the rest of the staff (sorry for forgetting some names!) were equally wonderful. We used the laundry service, and it was top-notch. The hotel's location, just outside the city, was perfect for us..peaceful, green, and beautifully designed. Our room was spacious, spotless, and cozy, with both a ceiling fan and aircon. The kids loved the pool, and our tuk-tuk driver was with us throughout our stay, sharing tips and insights. Breakfast was simple and delicious, with a small menu of four options instead of a buffet. Our kids especially loved the noodle and rice dishes with fruit and drinks. Overall, we had an amazing experience and can't wait to return!
6/7
Response from Property: Dear Athina F, Warmest greet from ISANN LODGE. We are thrilled to express our deepest appreciation for taking the time to share your feedback following your recent stay at Isann Lodge. Your review has completely brightened our day! Our team is ecstatic to hear that your experience with us surpassed all expectations. Providing exceptional customer service is our passion, and knowing that your lodge experience was fantastic fills us with joy. Your positive feedback is like fuel to our fire, igniting our commitment to excellence even further. We cannot wait for the chance to welcome you back to Isann Lodge very soon. If there are any specific preferences or requests you have for your next stay, please share them with us without hesitation. Your comfort and satisfaction will always be our top priorities, and we look forward to making your next stay even more incredible With Best Regard Sopheaktra General Manager of ISANN LODGE
Hila_nachmani
Stayed in Aug 2024
Travel with friends
5.0/5
Outstanding
Posted on Sep 23, 2024
This hotel is heaven, we intended to stay for 2 nights and we extended for 4 nights, the hotel is beautiful, the facilities are incredible, the pool, the rooms were very clean. The hotel stuff are amazing, they took care for everything, they helped us with planning things, we used the kitchen and they brought us everything, they were so thoughtful and kind. I very recommend on the Idan lodge hotel to anyone that come to Siem reap, it’s the best place!
Response from Property: DearHila, Warmest greet from ISANN LODGE. We greatly appreciate your valuable feedback regarding your recent stay at Isann Lodge. It is truly encouraging to hear that your experience with us exceeded your expectations. We take pride in our team's dedication to providing exceptional customer service and are delighted that you found your overall lodge experience to be fantastic. Your positive feedback serves as a source of motivation for us to maintain our commitment to excellence. We eagerly anticipate the opportunity to host you again at Isann Lodge in the near future. If there are any specific preferences or requests you have for your next stay, please feel free to let us know. With Best Regard Sopheaktra General Manager of ISANN LODGE
Na H
Stayed in Aug 2024
Travel with friends
5.0/5
Outstanding
Posted on Aug 31, 2024
Isann Lodge is a beautiful place with natural scenery all around The staff are cute and very helpful, making sure all our needs were met. The room was clean and cozy, providing a very comfortable rest. Additionally, you can easily contact the staff to inquire about renting motorbikes and booking tours to Angkor Wat. I would definitely recommend this place to my friends.
Response from Property: Dear 409nah, Warmest greet from ISANN LODGE. We truly appreciate your review and value your feedback. We are delighted to hear that you had a fantastic stay at our lodge. The Isann Lodge team is dedicated to providing all our guests with top-notch customer service. We look forward to welcoming you back in the near future. With Best Regard Sopheaktra General Manager of ISANN LODGE
Trang N
Stayed in Jul 2024
Travel with friends
5.0/5
Outstanding
Posted on Aug 31, 2024
Such a lovely and serene spot, with lush greenery and environmentally friendly ☺️ One of the standout aspects of my visit was the staff They were exceptionally friendly and attentive, always ready to assist with any needs or questions I had. Their warmth and helpfulness really made my stay enjoyable and stress-free. I'll come back by here whenever I get the chance.
Response from Property: Dear trangn4801BQ, Warmest greet from ISANN LODGE. We are incredibly grateful for taking the time to share your experience with us. Your feedback is invaluable to us, and we are thrilled to hear that your stay at our lodge was nothing short of fantastic. Our entire team at Isann Lodge is committed to going above and beyond to provide all our guests with exceptional customer service and a memorable experience. We are eagerly anticipating the opportunity to host you again in the near future. With Best Regard Sopheaktra General Manager of ISANN LODGE
jmcswiggin
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Aug 21, 2024
Isann is an amazing place to stay just a short ride from the city center. Not only will you stay in a clean and comfortable air conditioned lodge but you will also be surrounded by beautiful native trees and plants. The property is down a short dirt road surrounded by friendly locals which will give you the opportunity to experience day to day life in Siem Reap. The pool was absolutely beautiful, clean and refreshing in the summer heat. Tra, the general manager, and his team provided outstanding and hospitable service our entire stay. The staff will go out of their way to ensure you have a great experience and will help with arranging transport to and from the city, temples, airport or anywhere else you want to go. If you are looking to indulge yourself in Cambodian culture then Isaan Lodge is the best place to stay in Siem Reap.
Response from Property: Dear JamesmR8854RF Warmest greet from ISANN LODGE. Thank you for sharing your experience with us. Your feedback is incredibly valuable, and we're thrilled to hear that your stay at our lodge was truly fantastic. The entire team at Isann Lodge is dedicated to exceeding expectations and providing exceptional customer service. We can't wait to welcome you back in the near future With Best Regard Sopheaktra General Manager of ISANN LODGE
Janelle B
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Aug 21, 2024
this place is 10/10. absolutely perfect accommodations! the staff are all so friendly and go out of their way to help you with anything, dinner recommendations, tuktuk, local watering holes, massages in the room. AC was amazing, great food on site. my first trip to Asia and they made it so smooth! I couldn't imagine staying anywhere else than here. plus super close to the angkor wat ruins.
Response from Property: Dear 689janelleb Warmest greet from ISANN LODGE. We would like to express our sincere gratitude for taking the time to share your wonderful experience with us. Your feedback holds tremendous significance to us, and we are absolutely delighted to learn that your recent stay at Isann Lodge exceeded your expectations. Our entire team is committed to going above and beyond to ensure that every aspect of your visit is nothing short of exceptional. We are thrilled to hear that you found our customer service outstanding and that your overall experience at our lodge was nothing short of fantastic. Your kind words truly inspire and motivate us to continuously strive for excellence in all that we do. We are eagerly looking forward to the opportunity to welcome you back to Isann Lodge in the near future. Please do not hesitate to reach out if there's anything we can do to make your next stay even more memorable. With Best Regard Sopheaktra General Manager of ISANN LODGE
Riccardonucera
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Aug 19, 2024
We spent three days in this paradise lodge. Location perfect, close to the city centre and to the most important attraction. Room was really nice and comfortable. Staff and manager kindly and super available to all our requests. Restaurant was great, you can join your food experience near a wonderful pool spurrended by the jungle. Love it.
Response from Property: Dear98rn Warmest greet from ISANN LODGE. We greatly appreciate your valuable feedback regarding your recent stay at Isann Lodge. It is truly encouraging to hear that your experience with us exceeded your expectations. We take pride in our team's dedication to providing exceptional customer service and are delighted that you found your overall lodge experience to be fantastic. Your positive feedback serves as a source of motivation for us to maintain our commitment to excellence. We eagerly anticipate the opportunity to host you again at Isann Lodge in the near future. If there are any specific preferences or requests you have for your next stay, please feel free to let us know. With Best Regard Sopheaktra General Manager of ISANN LODGE